We take great pride in our experience, expertise, quality, and customer service that we provide to meet the needs of the consumer. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Prompt, courteous, informative, patient, and provides alternatives for repair and/ or new purchase.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Ken G.
01/2024
1.0
They quoted almost $500 to put a switch in a built-in microwave. I did it myself with a $20 part.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
3.0
Alexandria H.
01/2024
5.0
Sabino was a pleasure to work with. He was quick, knowledgeable and respectful and fully explained everything he was doing. I will use 1 Stop Appliance Repair again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matt B.
12/2023
4.0
Rapid response, had necessary parts on hand. Pricey.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Caroline K.
12/2023
2.0
The dryer got fixed, but was VERY expensive $395. for pulley and 2 rollers. Took 2 guys less than a half hour for entire job.
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
2.0
Yes, I recommend this pro
Bryan S.
12/2023
5.0
Speedy, helpful and knowledgeable!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$195
Michael E.
11/2023
5.0
Sabino and Luis were great! They figured out what the issue was with the oven, and got it fixed in 30 minutes. Fast and efficient service. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Larru W.
11/2023
5.0
Professional, courteous, clean, & quick. .. with one year warranty! . I highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Sawyer W.
11/2023
5.0
Sabino was extremely personable and very responsive to our issue. He came out twice in one day to see that our freezer was back up and running. He was professional and got the job done quick. Would recommend to anyone needing fast and friendly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eugene D.
11/2023
5.0
Best Service and Lowest price of any Repair company I called today, They' were able to come out and do the repair within a couple of hours . They were friendly and efficient, I would highly recommend them for any appliance repair!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
J S.
10/2023
3.0
Needed ice maker repaired. It's not making or dropping ice. Needed Electric Dryer drum to stop continues turning when not in use. Ice maker: Not repaired. Instead: He replaced the thermostat, and door handles were semi-fixed, tightened. Electric Dryer: Face plate (settings) was pushed in. He popped that out. He also cleaned out the wall vent from decades of trapped lint. However, the dryer drum keeps turning after the timer goes off. When it's turning, it's not getting hot. Only way to stop it from turning and make it stop, is leaving the Dryer door open. If not, the drum continues to turn, for days if we leave the door closed. There's also when we're drying clothes, it doesn't heat up so the clothes stay wet for hours leaving us to have to rewash clothes and hang up to dry. The initial call for the repairs were not repaired. Ice maker doesn't make ice Dryer drum continues to spin I reached out to him two days later after the repairs he made, letting him know that the reason for the initial call to repair the ice maker and Dryer, were still not working. I received no response from him. It's been over a week now. He has not responded. Sabino started his job with us, with excellent customer service. I called about the repair and he came out the same day (even after being in a rollover car accident with his young son). He did the minor repair. He ordered 'special' parts for the refrigerator. A week later. He fixed what he thought needed fixing. Except for the real reason I requested his Experienced Appliance Repair Services. The ice maker and the Dryer. Paid: $300 cash. $325 on our debit card. We still have broken Appliances. I had to take my business elsewhere, and spend more money on the same Appliances. Needless to say, I'm disappointed. I wish him well.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
3.0
$625
Thomas T.
10/2023
5.0
Quick response, timely visit, and highly professional work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike L.
09/2023
5.0
N
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$12,807
London L.
08/2023
5.0
Sabino and Mike assessed the old broken refrigerator in my parents house. The refrigerator had given all it could for 16 years and it was time to go to the great appliance retirement land. Sabino offered to show us some refrigerators his business sells, they are refurbished units and so we chose one. He brought it to us the next day, and it was clean and in good condition. He hooked it up for us and hauled the old one away. We like the way it looks and the fridge seems to be working. Overall, he seems to know his appliances and whatâ s wrong with the fridge when he first checks them out, and he was friendly and personable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$900
Doug H.
08/2023
5.0
Sabino was excellent! He immediately contacted us after we posted this project. He arrived within 15 minutes and quickly evaluated the problem with our refrigerator and offered us options and prices. He was very knowledgeable and personable. We would highly recommend him and 1Stop Appliance Repair for needed repairs or regular maintenance. Thank you Sabino!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chuck M.
08/2023
5.0
Fastest, competent appliance service response I've ever experienced. Called Monday 10 AM, arrived at 5 PM. Disassembled the dryer, diagnosed the problems, provided price quote. Did not have one part in the truck, returned 7AM Tuesday and completed the repairs and servicing. Like new. No other appliance service I've used in the Valley even comes close. Will use again and highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Mali P.
08/2023
0.5
I felt that I was fleeced. Took 2 minutes to tighten a screw and talked me into servicing my Viking refrigerator which consisted of wiping off some dust. 20 minutes and $360 later, he left.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Ron I.
08/2023
4.0
Na
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$500
Jeff I.
08/2023
5.0
Friendly, quicker response to our repair need than anyone else.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$740
George C.
08/2023
5.0
A+ service and speed. They came fast, did a great job on diagnosing the problem and offered solutions and price quotes. In the end, they helped me correct my refrigerator issue fixed and I was up and running all for great value. I will definitely hire him again if any of my appliances need work. Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Harold E.
08/2023
5.0
I got sticker shock a little bit on the price to just put in a thermostat,oh well at least it is fixed, they did a good job, will use again.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$445
Betty B.
08/2023
2.0
Call right away, came out to review . Then need parts charge the labor /service fee twice and then left used parts in the front yard. did not wait to have the area cleaned /or ask if we would like to do so-before placing back in the area, Left off a hose clamp from the repair. not great customer service.
Rating Category
Rating out of 5
quality
3.0
value
1.5
responsiveness
2.5
$320
Brandon L.
07/2023
5.0
A+++++ service. Sabino came out within the hour, fixed my issue. Couldn't be more happy with the level of service received. Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nanette A.
07/2023
5.0
Sabino came the same day I called them, was able to find the part needed and came back the same day to install. Excellent customer service. We definitely plan to use him again for other appliance repairs.