Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Cooler Tymes

4.9(
149
)

Heating and Air Conditioning, Appliance Repair

About us

We always strive to only repair or replace what you need, up sales are against policy! We wont recommend unnecessary work on your AC or heating system. Cooler Tymes is known as “The Valley’s Cooling and Heating Specialist”, and it’s for good reason. We perform each service right the first time to keep your home running properly for years to come. Everything is done to code, and we have yet to have a call back to fix a reoccurring issue. Using a very clear vision, Cooler Tymes believes in the following: Be honest, dependable, reasonable and treat every home as if it were our own. Our affordability also incentivizes our customers from coming back and sending their referrals. We pride ourselves on our speedy responses to calls (after all, living in a state that hits 120 degrees, is there a choice?), and we love to take the time to fully educate our customers on the products and services we provide.

Business highlights

14 years of trusted experience

Services we offer

We always strive to only repair or replace what you need, up sales are against policy! Repair, Service, Maintenance, Installation, Heat Loads & System Design.

Services we don't offer

Duct cleaning is not a service offered at this time. We are in the process of acquiring the equipment and personnel to do so. We will then add this to our services offered. We may have a referral if necessary.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9149 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
1%
1
3%
Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 126-149 of 149 reviews
David G.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
okay
Description of Work: Inspected unit
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$35
Response from Cooler Tymes
Good evening, Thank you for your review. It is unfortunate to see that you've given us a B rating across the board, but you did not give any details as to why. If you are able, please let us know how we could be of better service next time-- the feedback would greatly help us in providing better customer service in the future. Best wishes, Mike from Cooler Tymes
Dan M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cooler Tymes
Good evening, Thank you for your review! We hope that you have been satisfied with our service. Please take care. Best wishes, Mike from Cooler Tymes
Luca P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Response from Cooler Tymes
Hello, Thank you for the review. We hope that you were satisfied with our work. Best, Mike from Cooler Tymes
Albert M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Provider/owner was awesome! He was very thorough, friendly & tutorial. |He went over every step of the inspection with me & helped me understand what to look for. |I would highly recommend this company. |I will use them again for next years check up.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from Cooler Tymes
Hello, Thank you for the review and feedback. We love to help our customers out with how to best care for and understand their systems. This is the best way to help ensure their longevity and optimization. We are glad to see that you were satisfied with the inspection, and we look forward to visiting you next year. Kind regards, Mike from Cooler Tymes
Janice H.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
I got screwed
Description of Work: Having no problems with air conditioner. Decided I would have it checked prior to summer. Looked on Angie's List for a company that would do an inspection. Once mike got to the house he came goes and told me that I needed a new compressor, that when the compressor was put in it was not put in correctly. Take pictures of my air conditioner in which I sent to mr. Heydorn who installed the air conditioner. Withhold at the time that this all seemed a little odd. No mind you I've had no problems with my air conditioner in four years it's a brand new unit. One month has gone by and now my compressor needs to be replaced. Sounds a little fishy I was told by Mike that of $115 to he charged me that in 15 days you would come back and take a look and make sure that it the seating job that he had done was correct of my compressor, but he never came back. No even though my train for ton unit is under warranty I should have to pay for the freon at $1500. Not sure whether Mike thought that his company was going to be responsible for this but it would probably be best for everyone financially if you not use them.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$150
Response from Cooler Tymes
Good afternoon, We appreciate your review and feedback. When we first arrived to your house and inspected the unit, we noticed that there was a significant loss of refrigerant. Upon further inspection, we evaluated the system and determined a leak on the discharge side of the compressor. We tightened the connection to stop the leak in order to prevent further loss of refrigerant. Upon tightening the connection, we then noticed that the compressor was pulling more amps than is usual. It is at this point that we recommended a replacement of the compressor, under warranty, in order to prevent further damage to the system. The price was $400 -- yes, it is under warranty, but the warranty only covers the cost of the parts; the $400 fee is for labor. Unfortunately, as per our discussion, you decided that you should not have to pay the cost of the work since it is a newer unit under warranty. At this point, you decided to call the original company that installed the unit in order to have them perform the work, which, as you've stated, cost you $1100 more than we quoted you for the same work. It is regrettable to see that you had to pay such a high price to replace the compressor, but you did not allow us to perform the work we recommended. We sincerely wish you the best of wishes and hope that your air conditioning functions well for many more years to come. Please take care, and best wishes, Mike from Cooler Tymes
Charles W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Came in to service unit, found compositor was getting to the point of replacement, so I had him take care of it
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Cooler Tymes
Hello, Thank you for the review and feedback. We are pleased to see that you were satisfied with the work performed on your unit. If you need anything else, please let us know. Until then, please take care. Best wishes, Mike from Cooler Tymes
Dina L.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Told me i needed a new ac unit & guy got very snotty with me when told i wanted to get another opinion and estimate.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$40
Response from Cooler Tymes
Hello, Thank you for your review and feedback. We are sorry to see that you were not satisfied with the service check we performed on your system. When we arrived, the other resident of the property was present. Upon inspecting your system, we discovered many problems and recommended a full, meticulous cleaning of the entire system due to high amounts of mold and dirt throughout. We also recommended replacement of a few parts since they were going bad. The other resident, after seeing photographs of the issues, inquired about a full replacement of the system rather than cleaning and repairs. We then discussed the options with you over the phone, but you did not seem pleased with the idea of replacing the system. However, our original recommendation was to repair and clean the system rather than replace it. We hope that you were able to find a second opinion that you were satisfied with, and we do hope that your unit was taken care of. Having the air conditioning fail in the middle of a Phoenix summer is far from pleasant, and we do care for your comfort and well-being. Please take care, and best wishes, Mike from Cooler Tymes
Sam S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It worked out well for me and for him since he was near my house when I called to schedule service. The unit was a mini-split air conditioner that needed a seasonal check up. He was extremely knowledgeable and quickly performed the service. I would highly recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from Cooler Tymes
Hello, Thank you for the review and feedback. We are glad to see that you were pleased with the check-up on your system. It was great that we were so close to you when you called -- it worked out perfectly! Take care and stay cool. Best regards, Mike from Cooler Tymes
James S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and report condition of 2 AC units
Rating CategoryRating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Cooler Tymes
Hello, Thank you for your review and feedback. We are pleased to see that you were satisfied with our service. Please let us know if you need anything else! Best, Mike from Cooler Tymes
julie W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Cooler Tymes quoted me a very competitive price on a new A/C unit. They scheduled the install at a convenient time in my busy life. Mike and his crew came into my home with one goal in mind; to give my family comfort during the hot summer ahead and for years to come. I'll say that they delivered! My new unit is working more efficiently and at such a high rate that I can't believe I waited so long to look into a new system. The professional guidance I received from their team on repair or replace was key. I talked it over with my family and we decided that we couldn't afford to put it off any longer. Thanks Cooler Tymes for giving me a comfortable and affordable alternative to another summer of wondering if my system would would continue to work when I was done working.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cooler Tymes
Hello, Thank you for the review and feedback. While you may not have needed the new unit this soon, it is better to be safe than sorry... especially if it breaks down this summer! Your old system sure lasted a long time, but it was time for a new, more efficient unit to keep you and your family cool for many, many more years to come. Thank you again, and take care! Best, Mike from Cooler Tymes
Erika W.
06/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I don't know how this provider has such good reviews. He never showed up. We waited for ELEVEN hours in sweltering heat and he just didn't show. We called and he repeatedly promised we were next. Finally, at 6 pm, when he still had not shown up, we called again only for him to raise his voice, become belligerent, and tell us he was working in 115 degree heat and didn't need our harassment. Never again.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Cooler Tymes
Hello, We are sorry to see that you had a negative experience with our company. Understandably, at this time of the year in Phoenix, companies such as ours are swamped with phone calls and service calls. We try our very best to fit everyone into our schedule, but as we are such a small business, this can often prove challenging. As this was a last minute call early in the morning and we already had a full schedule with customers who had called earlier in the week, we were, unfortunately, unable to make it out to you. However, we did try our best to explain this to you over the phone. We also kept in touch with you throughout the day to let you know how we were doing with the schedule. Again, we deeply apologize for the inconvenience; we completely understand that tensions and frustrations can run high when it gets hot and the refrigeration goes out. If there is anything that we could do to make this up to you, please let us know and we would be happy to work with you in order to help change your mind on our company. Customer satisfaction is extremely important to us, so we take feedback such as yours to heart. Please take care, and we wish you the very best. Kind regards, Mike from Cooler Tymes
Stella P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cooler Tymes
Hello, Thank you for your review! We are glad to see that you were satisfied with the service. Take care, Mike from Cooler Tymes
Scott M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced AC unit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Cooler Tymes
Hello, Thanks so much for your review. We are glad to see that you were satisfied with the service done on your unit. Take care and stay cool! Best, Mike from Cooler Tymes
Steven M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Av tune up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Cooler Tymes
Hello, Thank you for your review! We are glad to see that you were satisfied with the tuneup of your system. Take care and stay cool! Best, Mike from Cooler Tymes
Mike M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent work and very polite provider, I'm very pleased with them...
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cooler Tymes
Hello, Thanks so much for your review. We are happy to hear that you were completely satisfied with the service performed on your unit. Please take care! Best regards, Mike from Cooler Tymes
Bonnie G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Came out to do maintenance on our air conditioning unit. Gave me some good information for the future. Helpful, punctual, and very friendly.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Cooler Tymes
Hello, Thank you for your review. We are glad to see that you were satisfied with the work performed on your system. If you need anything else, please do not hesitate to give us a call. Best, Mike from Cooler Tymes
Christine H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Used for first time when I wanted to have the air conditioner cleaned and checked out. Owner was great at communicating arrival time. He showed up on time and made the experience easy. Needed new capacitor at $65, which seemed reasonable. I would use him again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Cooler Tymes
Hello, Thank you for the review. We are glad to see that you were satisfied with the check and repairs done on your system, and that you felt the cost was reasonable. If you need anything else or have any questions, please do not hesitate to give us another call. Until then, please take care! Best wishes, Mike from Cooler Tymes
Joye K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very well done.
Description of Work: Checked and Serviced air conditioner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Response from Cooler Tymes
Hello, Thank you for the review! We are glad to see that you were satisfied with the check on your system. Take care, and please give us a call should you need anything else. Kind regards, Mike from Cooler Tymes
Kathy Z.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Check a/c. Took a pic of a leak. Fixed it. Put a strap on air handler. Took a pic.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Cooler Tymes
Hello, Thank you for your review. We are glad to see that you were satisfied with the work performed on your A/C system. If you need anything else, please do not hesitate to give us another call. Take care! Kind regards, Mike from Cooler Tymes
Curt R.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I scheduled Cooler Tymes for an annual checkup because they had a coupon and my house has three units. They did a good job of inspecting the units and air handler. There were parts that were going out on two units that they replaced for the cost listed. The inspections were prepaid. The service was good and I would recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Cooler Tymes
Hello, Thank you for the review and for choosing Cooler Tymes. We are happy to hear that you were satisfied with the work performed, the cost of the parts and labor, and the overall check of your system. Please give us another call if you need anything else in the future. Until then, please take care! Kind regards, Mike
Patricia M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cooler Tymes
Hello, Thank you for your review. We are glad to see that you were satisfied with the work performed on your system. Stay cool, and take care. Best wishes, Mike from Cooler Tymes
Robert R.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything was fine.
Description of Work: Replaced capacitors and check up.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$105
Response from Cooler Tymes
Hello! Thank you very much for the review. We are glad to see that you were satisfied with the service performed on your A/C system. Please let us know if we can do anything else to help you. Take care! Best, Mike from Cooler Tymes
Theodore G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced 3 capacitors on three units, recharged the three units with 4.5# freon, corrected vent duct issues in the attic, cleaned coils
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Cooler Tymes
Hello, and thank you for the review. We hope that you were completely satisfied with the work we did on your three units. If you need anything else, please give us another call in the future. Until then, please take care and stay cool as the heat continues to rise here in the Phoenix area! Best, Mike from Cooler Tymes
Joan T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Very friendly. Explained everything as he was doing each portion of his service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cooler Tymes
Hello! Thank you for choosing Cooler Tymes and for leaving this review. We are very happy to hear that you were satisfied with the service and with the step-by-step explanation of the process. Take care, and please do not hesitate to give us a call should you need anything else. Kind regards, Mike from Cooler Tymes

Contact information

18518 W San Miguel Ave, Litchfield Park, AZ 85340

http://www.coolertymes.com

Service hours

Sunday:
6:30 AM - 5:00 PM
Monday:
5:30 AM - 9:00 PM
Tuesday:
5:30 AM - 9:00 PM
Wednesday:
5:30 AM - 9:00 PM
Thursday:
5:30 AM - 9:00 PM
Friday:
5:30 AM - 9:00 PM
Saturday:
6:30 AM - 5:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Appliance Repair

FAQ

Cooler Tymes is currently rated 4.9 overall out of 5.

Sunday: 6:30 AM - 5:00 PM

Monday: 5:30 AM - 9:00 PM

Tuesday: 5:30 AM - 9:00 PM

Wednesday: 5:30 AM - 9:00 PM

Thursday: 5:30 AM - 9:00 PM

Friday: 5:30 AM - 9:00 PM

Saturday: 6:30 AM - 5:00 PM

Cooler Tymes accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Cooler Tymes offers free project estimates.
Yes, Cooler Tymes offers eco-friendly accreditations.
No, Cooler Tymes does not offer a senior discount.
No, Cooler Tymes does not offer emergency services.
Yes, Cooler Tymes offers warranties.
Cooler Tymes offers the following services: We always strive to only repair or replace what you need, up sales are against policy! Repair, Service, Maintenance, Installation, Heat Loads & System Design.
Duct cleaning is not a service offered at this time. We are in the process of acquiring the equipment and personnel to do so. We will then add this to our services offered. We may have a referral if necessary.

Contact information

18518 W San Miguel Ave, Litchfield Park, AZ 85340

http://www.coolertymes.com

Service hours

Sunday:
6:30 AM - 5:00 PM
Monday:
5:30 AM - 9:00 PM
Tuesday:
5:30 AM - 9:00 PM
Wednesday:
5:30 AM - 9:00 PM
Thursday:
5:30 AM - 9:00 PM
Friday:
5:30 AM - 9:00 PM
Saturday:
6:30 AM - 5:00 PM