It all started with Corey and his design team. We knew we wanted a pool, but really had no idea about design. He and his team helped us design the pool and had everything designed & finalized within one and a half hours. They were patient and professional and the design was perfect for our space. Julian took over on the construction of the pool. His team did a great job and Julian suggested a few design tweaks that made our pool truly special. The natural rock waterfall is AWESOME!! and the slight change in the design of the pathway to the outdoor shower made our yard look truly spectacular! We couldn't be happier with our pool! The job was completed on time and both Corey and Julian were always available for all our questions or concerns. There were no requests that were not honored; they never said "No" to anything that we asked to be done. I checked other pool construction companies in Bullhead City and was completely unimpressed! We are so happy we chose to use Mohave County Pools and Spas out of Havasu City. It was definitely worth it to have them come to Bullhead City from Havasu. We would highly recommend them.
Description of Work: We needed to design and build a pool and jacuzzi.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93,000
Rob T.
12/2015
2.0
pool cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Leeann M.
06/2014
5.0
swimming pools
 + -1 more
They were great. We designed what we wanted and they did it. Absolutely beautiful. They were finished ahead of the promised completion date.
Description of Work: Custom pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38,000
debra A.
03/2013
1.0
pool cleaners
 + -1 more
horrible experience
Description of Work: Please do your homework before hiring this pool company. We had to hire another pool contractor to finish the work. We wish we would have had warning about this company before they turned our pool experience into a nightmare. The owners act as big bullies
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$120,000
Kelly M.
03/2012
1.0
pool cleaners
 + -1 more
Please see above. A year later and I still don't have a usable pool. I have also requested several times, and in writing, that I am given a written guarantee by the owner (as he offered) as well as all of my paperwork for the warranty of the pool and the heater. I have yet to receive these items.
Description of Work: New pool installed...glass tile over fiberglass shell. Within a couple of months, tiles began falling off. After "repairs", were made I called to complain that they were not done properly and wouldn't last. They smeared unmatching grout across the tiles. It was a different color, was soft and sandy grout I could remove with a fingernail, and was never cleaned up off of surrounding tiles. A couple months later, more tiles came off. I called and several times got the response that someone would come look at it. Eight months later, I filed a claim with the Arizona Registrar of Contractors. The company never responded to my calls nor my certified letter. The day they received notice of the complaint with the state, they showed up and asked me to drop it "if they put in writing that they will show up and get it finished within a month." I told them I would not because they have proven unreliable only to have the so-called owner argue about his reliability. I have rescheduled the inspection to give them time to do the repairs to my satisfaction. They have already retiled with the wrong tile and had to do it over again. I have concerns about something seeping from a wall in the pool and no one has any concern about it. The owner on paper has apparently sold the company to his family member who is claiming ownership but is still operating under the original owners' license. I've been told by the state that this is because a new license with the new owner's name was denied due to complaints since he took over the business a couple of years ago. I DO NOT recommend this company! The reason I was given for repairs taking so long is that business is booming and they're installing a lot of new pools so they don't have time to fix the one they installed that has problems. By the way, when I say tiles were missing, I do not mean a few....I mean huge 4 foot long sections and platter size areas.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
Contact information
2005 Swanson Ave Ste 1, Lake Havasu City, AZ 86403
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Mohave County Pools & Spas is currently rated 3.4 overall out of 5.
Sunday: 10:00 AM - 4:00 PM
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 10:00 AM - 4:00 PM
Yes, Mohave County Pools & Spas offers free project estimates.
No, Mohave County Pools & Spas does not offer eco-friendly accreditations.
No, Mohave County Pools & Spas does not offer a senior discount.
No, Mohave County Pools & Spas does not offer emergency services.
No, Mohave County Pools & Spas does not offer warranties.
Mohave County Pools & Spas offers the following services: Swimming pool contractors, dealers & design landscape contractors.
Contact information
2005 Swanson Ave Ste 1, Lake Havasu City, AZ 86403