Air Control Home Services

4.7(
54
)

Heating and Air Conditioning, Plumbing, Electrical

About us

Air Control Home Services is a family owned air conditioning, heating, plumbing, and electrical company company specializing in service, maintenance, and replacement. Servicing entire Mohave County region since 1990.

Business highlights

35 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Air Control offers service, maintenance, and replacement for air conditioning, heating, plumbing, and electrical systems.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.754 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
0%
2
2%
1
6%
Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review

Filter reviews by category

Showing 51-54 of 54 reviews
Charles G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350.88
Christopher R.
01/2015
1.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: they were supposed to install central air.after they were done look me in the eye and shook my hand and said enjoy your central air I knew it wasn't working right sure enough I was only receiving 50% of the cold air I was supposed to only 50% of the main duct the cold air was connected.I had to pay $650 to another company to fix it right.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
punctuality
3.0
Response from Air Control Home Services
[Member], We strive for 100% customer satisfaction and I am sincerely sorry that you are not happy with the work provided to you. I would, however, like to clarify a few things. We were contracted through Lowe’s for the installation of a new split gas electric system for your manufactured home. This contract, signed by you, specifically states that the new unit would be tied to existing ductwork. This is common practice by any air conditioning company in a retrofit application. During the original onsite estimate there was no need to inspect the duct system further, other than a basic visual inspection from the crawlspace, because you had no noted complaints about airflow from the existing heating system. I will also note that Aero Seal duct sealing was offered during this original estimate and declined. Once the installation was finished and the system tested, you signed a certificate of completion that all work was done to your satisfaction. About six days after installation, you called stating that there was an airflow issue. We sent the original Lead Installer out to inspect this complaint. During his inspection, by using a camera, he found an existing sheet metal supply duct that was partially collapsed. This duct was collapsed from the top down. Meaning that at some point the duct was damaged from the inside of the home and then covered up with new flooring. We explained to you that this was not an issue with the installation but instead an issue with the existing ducting located underneath your manufactured home. However, we completed the repair free of charge, in an effort to try to keep you happy. A short time later, we were contacted by Lowe’s and informed that you were still unhappy. At this time we scheduled another inspection of your home with the President of our company, our Lowe’s representative, and a Lowe’s Manager. This inspection was completed in August. When we arrived at the home, the system was off and the front door was open. We tested the system and found that in summer conditions, with six men inside the home, it was able to maintain 73 degrees. After this inspection Lowe’s found no fault with the installation. Lowe’s then offered to discount your new windows which you accepted. They also offered to help pay to have the Aero Seal completed but you declined. You continued to complain about the airflow and contracted another air conditioning company come out to inspect the ductwork. You contracted them to make modifications to the existing ductwork. This company’s invoice specifically states that the they modified an existing manufacturer duct connection and also noted that it was outside of our installation. The bill for that work was $650.00 which you were reimbursed for by Lowe’s. We were then notified by Lowe’s that you filed a complaint with Registrar of Contractors. An inspection was scheduled and two Air Control reps, three Lowe’s reps, and the Registrar Inspector met at your home. The representative from the Registrar of Contractors found no fault in our work, no fault in our installation, and no fault with Lowe’s. Lowe’s again offered to salvage your satisfaction by helping pay for Aero Seal which we also discounted but you declined for a third time. Again, I apologize that you are unhappy but, ultimately, I don’t know what more we could do. The equipment at your home is operating to specifications and your existing ducting was fixed free of charge. We really do thank you for your business and wish you well.
Nancy K.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
Good.
Description of Work: Maintenance of air conditioner and furnace.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Air Control Home Services
Thank you for leaving us a positive review! We appreciate each and every one very much!
Beverly M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Cleaned the ducts and performance duct seal with reinsulating of elbow and sealed all the up ducts. Tyler was amazing. From the minute he called to let me know he was on his way to the minute he left (7 hours later), I could not have asked for better service. Tyler answered all my questions, showing me exactly what he was doing every step of the way. Stayed on task the entire time and was so pleasant and nice. I would definitely use Air Control Air Conditioning, Inc. again for ANY heating and air-conditioning needs. Good job!!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Air Control Home Services
That is fanatastic! Thank you for trusting us as your HVAC Contractor and giving us the opportunity to provide our services for you. As with all of our employees, Tyler plays an integral part of our success as a whole and we are happy to hear you were pleased with his level of commitment. Thank you for leaving such an outstanding review for us. We look forward to serving you again!
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Contact information

2571 KIOWA BLVD N, Lake Havasu City, AZ 86403

https://www.aircontrolaz.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
ROC 343658
Trade License Locale
Arizona
Trade License Authority
Registrar of Contractors
Trade License Expiration
05/31/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical

FAQ

Air Control Home Services is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Air Control Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Air Control Home Services does not offer free project estimates.
Yes, Air Control Home Services offers eco-friendly accreditations.
No, Air Control Home Services does not offer a senior discount.
Yes, Air Control Home Services offers emergency services.
Yes, Air Control Home Services offers warranties.
Air Control Home Services offers the following services: Air Control offers service, maintenance, and replacement for air conditioning, heating, plumbing, and electrical systems.

Contact information

2571 KIOWA BLVD N, Lake Havasu City, AZ 86403

https://www.aircontrolaz.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM