Pennies Appliance Service

I had only been here a month or so when the dryer went and I couldn't close the garage door as the dryer stuck out. Luckily I found Rick at Pennies Appliance Service. . He was here within minutes after bring called and worked several hours on moving/switching the dryer with the washer. He didn't leave until everything was like new. He is the best.

I would give him straight A's across the board.

Everything went well and I am happy with the job done.

great

He will order the part and call when it arrives.

We called Pennies expecting a service call for our dishwasher. To our surprise, the questions they asked led them to advise us to call the manufacturer and use the original warranty. It ended up costing us nothing; but we will definitely call Pennies next time we need to have something serviced. They went beyond expectations!

He was on time and friendly.

Very professional and knowledgeable.

Excellent! The call was made at about 2pm to Pennies that our dishwasher would not drain. By 3:30pm, Rick was here and by 4:30pm he had not only fixed the problem, but he had also fixed another problem that I thought I might have to deal with forever. The builder of the home did not attach the dishwasher to the granite countertop in fear that the granite would crack, so the dishwasher would move annoyingly around. Rick screwed the dishwasher in place in the sides, and my problem that I thought would be forever was also fixed. What an awesome guy! He went above and beyond anything I expected. And who would have thought that it would be fixed on the same day I called, and within an hour. He will definitely be the first person I call for any further appliance problems. Thank you Pennies! :) (I cannot give a price for the work because it was paid by my property managment company)

my husband called for repair, rick came in less than 4 hrs. the fridg was leaking water. he chipped out ice, blew out the line & we were in business again. he`s very prompt & knows his stuff. we were impressed to get him the same day

I held the dumb end while he did the work. He rocked! Not use to such good service. I so appreciate him! Professional, responsive, punctual, and thorough. Would recommend him to everyone.

I called while my dryer was running and right away he could identify that something was wrong. He asked when he could come over. I was amazed that he asked when it would be good for me instead of starting the conversation with his next available date. On the day we had set, he arrived on time and was dressed professionally. As he looked at the dryer (that may I say had been causig us headaches for months), he first found out what the sound was. Apparently, it was two metal pieces rubbing together. He told me that the part would cost around $50, and that he had it in his truck if we wanted to replace it now (which we did). He replaced the part and moved onto a second problem we had... the heating element. We were thinking we would have to replace the heating element, but what had actually happened was lint had clogged up the dryer and blocked the heat from drying to the clothes. That was what we asked him to come and estimate us on and he fixed it as well. But, in addition, we had jimmy-rigged our door to stay shut because the latch had broke. He then looked at it and fixed that as well. So, we got the dryer to dry quiety and the door to stay shut on it too. The dryer itself is worth nearly $150, and we paid $55 to get it fixed. I was pleased with the work, the service, the responsiveness. I would reccomend him to anyone who needed an appliance fixed.

It was the best expieriance with in-home srevice I have ever had

WE CALLED A LITTLE BEFORE 5:00 P.M. ON A FRIDAY ASKING IF THEY HAD THE PART TO THE WASHER WE NEEDED.THEY SAID THEY DID AND THAT THEY WOULD BE OVER TO OUR HOUSE IN ABOUT TWENTY MINUTES, IT ONLY TOOK THEM 10 MINUTES. THE PRICE FOR THE PART WAS CHEAPER THAN ANYWHERE ELSE NOT TO MENTION INSTALLATION WAS INCLUDED! HE REPLACED AND INSTALLED THE PART IN A TIMELY MANNER AND WAS VERY PROFESSIONAL.

Very nice, very responsive, gave honest answers and volunteered information about why the fuse might have blown, knew the manufacturer and it's reputation (as opposed to the brand on the machine). Very knowledgable. Did not treat me like an idiot.