Get matched with top roof cleaners in Humboldt, AZ

"TLC SCRATCHED AND RUINED MY WINDOWS AND GLASS DOORS and are evading responsibility. They were hired for post-construction cleaning. Justin came out to the property and looked at every window and door beforehand and noted no pre-existing damage because there was none. All the windows were new and had never been cleaned. After their cleaning, scratches were found on all of them as well as on the outside molding. We alerted Justin of the damage, he came over the next day and said he was embarrassed When told we may get an attorney involved, he said why get an attorney when we have a 6M insurance policy. Then, both he and Gary have ghosted us, now trying to deny they did the damage. Instead of being stand-up men, they are trying to evade responsibility and leave me with the damage they caused. We have requests countless times in dozens of phone calls, texts, and emails for them to contact their insurance company and make a claim. They refuse. I now have an attorney involved, they still refuse to get their insurance company over here. We have called their insurance company rep over ten times and he is also avoiding us. Save yourself the trouble and avoid this company at all costs."

"I had a great experience. They went over and above to make sure that I had exactly what we needed. Thank you so much."

"Extremely competent, they know what they are doing, and very professional."

"They did a great job and everything was as promised."

"I wish I could start this review by saying Rachel made this situation right and refunded me $100 of the $250 I paid her but I CAN’T because she HASN’T & she probably NEVER WILL so here’s my experience... we were out of state the day Rachel came to clean. Our home is a new build we bought in November and it hadn’t been thoroughly cleaned yet. It’s barely furnished. I explained that to her when I hired her and said I wanted top to bottom cleaned. Because we weren’t there a neighbor let her in. I paid Rachel thru Venmo before seeing the work in person 2 days later. I knew there were going to be some issues because we have video monitoring in the main area of our home & I noticed a lot of standing around, talking on her cell phone, not moving area rugs when she mopped - she mopped around them. I also saw that she missed some obvious areas like window sills. She wiped around the six placemats on my dining table and never cleaned or picked up 2 small, granite cutting boards that were sitting on the kitchen island. She didn’t move anything from the kitchen counters or move the dining chairs off the rug, she vacuumed around them. She arrived at 11:30, left for 1 hour so my neighbor had to come back and sit there until she returned and then she was done at 3:30. So she made $83 + change per hour. I reluctantly paid her. When we arrived I started checking around and it was more than obvious that she did not touch the bathtub in the guest bathroom or clean the area around the floor at base of toilet (there was a bandaid on the floor next to trash can). The kitchen cabinets had so many streaks they will need to be redone. There was drywall dust and caulking debris in corners of kitchen floors, along the base of the island and at the back of kitchen counters. The dining chairs had crumbs on a couple chairs. The trash cans in the master bath were not emptied and I honestly don’t think she touched the master shower or sinks. Keep in mind that the house did not look dirty when she got there, it’s a new build & I’ve done light cleaning to it but, it needed a thorough, deep clean. The office floors weren’t touched in corners and the really lightweight area rug was mopped around. I contacted Rachel via email and told her how disappointed I was and that I felt taken advantage of. I was more than fair in asking for, at least, $100 refunded of the $250. She said she couldn’t do it that day but could in a week or so. That was almost 2 weeks ago. I sent another reminder email and did not hear back. I cannot and would not recommend Rachel and I’m really disappointed that she did not do the work she was hired to do and took our money. I have to hire someone to do exactly what I hired Rachel to do."

"Quality and craftmanship was excellent. Will hire again."

"Brad and his helpers arrived on time, worked hard, did a good job. The fee was reasonable."

"GREAT ! They arrived when the said they would, the cost was what they said it would be - they dug in, got the job done and we are very satisfied with the results. They are really great people and will be welcome back anytime - looking forward to some hedge trimming and clean up this fall. Thanks again guys !"