A Better Carpet Cleaning

Excellent. They arrived before the appointment to set up their equipment and were ready to go at the agreed upon time.

Extremely well!. They were able to get ALL spots clean! I am very impressed and plan to hire them again.

The team of two showed up at the expected time and placed protectors on furniture that would come in contact with their cleaning hoses. They started at the far end of the house and worked back to the entry door through which they brought their cleaning tools and hoses. They spot cleaned the stains with a non irritating cleaner and steam cleaned the rug in all open areas making it look much brighter ( and stain free). After cleaning/ rinsing they re-vacuumed the whole area to remove most of the remaining water, facilitating the drying of the carpet. All cleaning tools and furniture protection items were removed promptly. The area cleaned dried quickly on top to touch in 4 hrs and completely down to the base by the following morning.

As a business owner and customer I understand the need to schedule things. I just wanted to write this review to say they were VERY prompt in replying to my request and the lady I spoke with was very professional - As a business owner I appreciate that because it is what I would expect from my employees.

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She did a good job. She gave me booties to wear on the carpet until the carpet was dry and I thought that was very nice. She even came back afterwards to make sure she had gotten everything out and to see if I was satisfied with her work.

See above.