Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Sears Appliance Repair

Appliance Repair, Hardware & Home Improvement Stores, Water Heaters,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

68 years of trusted experience

Services we offer

Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
0%
3
9%
2
18%
1
18%


Rating CategoryRating out of 5
quality
3.5
value
3.6
professionalism
4.0
responsiveness
3.5
punctuality
3.7
Showing 1-11 of 11 reviews

Edwin G.
11/2018
5.0
appliance repair
  + -1 more
Great. I would recommend highly! In fact did hire for ice maker replacement and kiln repair! Great work and punctional and fair priced!
Description of Work: Dishwasher installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin C.
01/2018
1.0
appliance repair
  + -1 more
The earliest date for service call was over two weeks away. 17 days. And we would be charged $80 just gor him to show up. Parts and labor were to be billed separately, in addition to mileage charges since we wereover 50 miles from store. .
Description of Work: My Samsung dryer, which was purchased from Sears, and is approximately one year old no longer heats.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


William M.
06/2017
3.0
appliance repair
  + -1 more
A quick look at the appliance and a repair quote that was more than a new range cost. Still had to pay over $80 for the call.
Description of Work: Range repair.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Burt S.
01/2017
5.0
appliance repair
  + -1 more
Work was done on time & quality was excellent
Description of Work: Ice maker machine evaluation & repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Christine D.
10/2016
1.0
appliance repair
  + -1 more
It didn't go well. I've called them to do different work. I had to have someone else after they came out here because they didn't charge right. They double charged me. I wasn't going to pay it and I called someone else and it was much less.
Description of Work: They came out to work on the riding lawnmower.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Glenn N.
10/2016
2.0
appliance repair
  + -1 more
Sears earliest availablility was 1 1/2 weeks to have a service man come. He came and diagnosed the problem and ordered the part and said he would be back in a 1 1/2 weeks that was earliest availability. He came back as promised and discovered they sent the wrong part. Again he ordered the part and came back in 1 1/2 weeks, again it was the wrong part. So he ordered it again and said he would see us in 1 1/2 weeks. I called a few days later and told them to forget it and went and purchased a new washer. It seems like they could get the right part and not make you wait 1 1/2 weeks every time their part was wrong. Will not do business with this company again.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$375

Al G.
09/2016
5.0
appliance repair
  + -1 more
They got the problem fixed. They were here on time.
Description of Work: They repaired my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Al G.
09/2016
5.0
appliance repair
  + -1 more
It was 100% covered by guarantee. It was the same gentleman who came out this year.
Description of Work: They repaired my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene R.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthony J.
08/2016
2.0
appliance repair
  + -1 more
It was crappy actually. Well the tech came out there the first time to check on my washer and dryer. He had to reschedule it and it cost me an extra $150 because he had to bring another person out and then he didn't have the right part so we had to reschedule a third time and they charged me for that as well. And we are still having the same problem that they were supposed to have fixed. I promise you we'll never buy repairs from them again or anything. My family has been buying from Sears. Their price is about average.
Description of Work: The technician came out to fix my washer and dryer.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
3.0


tom W.
08/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Hardware & Home Improvement Stores,
    Water Heaters,
    Appliance Repair - Small,
    Lawn Mower & Power Tool Repair,
    Heating and Air Conditioning,
    Gas Grills,
    Garage Doors,
    Camera Repair

    FAQ

    Sears Appliance Repair is currently rated 3.9 overall out of 5.
    Sears Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sears Appliance Repair does not offer free project estimates.
    No, Sears Appliance Repair does not offer eco-friendly accreditations.
    No, Sears Appliance Repair does not offer a senior discount.
    No, Sears Appliance Repair does not offer emergency services.
    Yes, Sears Appliance Repair offers warranties.
    Sears Appliance Repair offers the following services: Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.