Pure Landscape Inc

Had this company for close to 8 years. The first several years were great, however the past 2 to 3 years the service went continuously downhill. I have found a new service.

Fixed the job for me and I have hired them as my landscapers to fix my front yard and add some trees

They did a good job and were easy to work with. The crews were very professional and took pride in their work. If I have a suggestion, it would be to improve communications both with their crews, subcontractors, and the customer. That weakness could be the source for some of the negative reviews here. I would recommend them.

They do a great job and are a pleasure to work with.

This is the worst landscaping companies I have ever dealt with. Pete, who might be a partner, gives you this "midwest values" sales speech even though he is from Canada. Anyway, they promise to stick to their word and provide the service you expect and pay way too much for. When one of the site supervisors came out, we were VERY specific what we wanted done. We had issues with our previous provider and did not want to repeat the problems. Well, the problems started immediately. They had to return multiple times to correct the same issues..and continued to ignore the specific concerns. They made promises to fix the issues "next time around". Well, next time around comes and the same old issues pop up. We had them not cut some of our plants to allow them to grow out a little bit so all they had to do was trim just a little bit and blow the granite. Our granite never looked good and after today, I fired them. So, I go out there and spend seven hours doing THEIR work and my granite has never looked better. There was so much accumulated impacted material it was a chore. It would have been a lot easier if they would have done what they were contracted to do. We also had them do some maintenance on our artificial turf. When they left, there were black sand granules all over our porch and BBQ area. They never cleaned up after themselves. Really, this place does very poor work and their price ($100.00) is way out of line. When we signed on, we had high expectations but none of those expectations were even close to being met. Do not buy off on the slick sales pitch...it does not work in your favor. I reached out to Pete at Pure Landscape and offered a resolution for their terrible and incomplete work. Very little was accomplished in that conversation other than him making excuses and then challenging my military service in a very disrespectful way. At that point, any sign of resolution was gone. This guy and his company really needs to reevaluate how they do business and how they treat people. I filed a BBB complaint against them and in their response, they claimed they came out additional times ( for free) to satisfy my complaints...they had to come out to complete the job they should have done in the first place. Honesty and integrity are an issue with Pete and Pure Landscaping.

I have dealt with Pure Landscape in the past, and the work was okay. Just recently, I requested an appointment with the owner Pete Jorgic do an evaluation and estimate of my backyard. He was unavailable, and that Dean Rodriguez was assigned to me. I requested a service call to diagnose puddling around the sprinklers in my backyard. I scheduled to have a 40-point irrigation inspection to be done 29 May 2014. I was at home the entire week; no-one came by to do the inspection, no-one called to reschedule the appointment, and no-one notified me as to what was going on. Needless to say, I still have not heard anything from them.

They come all the time but I just feel I'm paying too much for the service. We were down there recently and our contract stated that we wanted the hedges trimmed and things like that and they weren't done and my husband is currently down there and they still haven't been done. They are to come every Monday. Maybe it's just a miss-communication that they expected us to call them and tell them what we wanted them to do. I just thought that because we're in Canada all these things would be taken care of as a need kind of basis. SO I know my husband is going to be talking to them and saying, "We're paying you a lot of money an these things that we need you to do they're not getting done." There's not a lot of grass in the back yard, just a grass patch and it's like a dessert some dry patches, cactuses and shrubs, so we're paying $200 a month for what? Just to cut a little bit of lawn? So we're kind of evaluating whether or not to continue with these services because the shrubs are not being cut. So maybe we need to look at someone having to come in and do that every couple of months.

They are very quick to respond, flexible with what you want and able exactly what you are looking for.

I called Pure Landscape and asked for an estimate for regular lawn/yard maintenance service. The proprietor said he would call back and setup an appointment to view the property. He never called back.

They were awesome. They even did things that I hadn't asked them to do and they didn't charge me any additional. They did an awesome job. I wasn't even there. They knew what I wanted done and they showed up, did it. It was really a great deal. They did the whole front yard and then they went at the back and took out trash that had blown in but that wasn't included. They gave me some advice on my trees and things like that. They are really a good company. They do my neighbor and they do an excellent job every time they go by.