FLOORS WEST

They are excellent. They were on time and friendly.

I got them off Angie's List and it was really good. They are efficient and quick. They were fast and they did their job.

They did a fantastic job. The job took three days and the back splash is beautiful I was concerned about the window area and I did not have any wood trim the area around the window was curved. They installed the tiles, on the inside of the window area and made a sill out of the tiles. I now can stand things in the window. I do have to trim my blinds as the glass tiles added about 1/2 inch so the blinds are now too big for the bottom 18and quot; or so. Minor issue. Love the tiles and have received many compliments on it.

They were very helpful. They were easygoing and they even let me take a sample home. I didn't have to pay the sample. The owner was very nice.

unknown

We were very happy with the Floors West Team. Vicente was courteous, responsive, and communicated very well with us. His team had great attention to detail, and did a fabulous job. There was only one point of contention throughout the process -- we insisted on using a cement backerboard for the shower instead of an alternative (and cheaper) method proposed by Vicente; however, he was happy to accommodate us and made sure we were completely satisfied before sending us the final invoice. We are quite happy with the results, and wouldn't hesitate to call Vicente's team again.

I finally called yesterday and someone said the owner was off that day and he would call us today at ten. I finally called him this morning, and he said he would have to talk to another person and they would get back to us. I called him about twenty minutes ago, he said they could not match the tile. I told them we have to have something done as close as we can match it. To make a long story short he didn't seem like he wanted the job, I asked him to just bring the tile back as he didn't seem to want the work. He said he would and hung up on me. So then I called him back and told him I don't appreciate being hung up on and we need the tile back either this afternoon or in the morning.