Repair, installation and maintainance of faucets, garbage disposal, sump pumps, toilets, sinks, water filters, vacuum breakers, showers, water softener, drain cleaning, water heater & re-piping.
My renters called for a plumber to do the repair and I was to come and pay for the work when finished. They called this business and were told someone would be right over, Two men showed up 30 min. later. One man replaced the valve and spent an hour doing it. The other was not needed? I was called to come and pay the invoice. My renter said he was not told the hourly rate until the work was done and he was presented with the invoice to sign. When the "plumber" gave me the invoice, the 1 hour labor charge was $265.00 and a $65.00 service fee plus $15.00 for materials and $18.00 for tax. I was shocked at the labor rate and said it was outrageous. The workman said he was happy with the rate and that is what they charged for after hours work. He said they were a licensed plumber and If I wantd to call a "handyman" for cheaper, then I would take my chances. I found out they are not a registered contractor and not a licensed plumbing contractor, they are considered a "Handyman" . They have a "license to do business" in the City of Apache Junction and are not required to be a "Licensed Plumber". I also called several licensed plumbers in Apache Junction the next day and their after hour rates ranged from $65.00 per hour to $125 per hour, with NO service fee and they do not apply tax to labor. I tried to talk to the owner, Mr Bill Mullen, the hight it happened and he began yelling and threatening me and saying he could charge any amount he wanted and he would take me to court as he has done to others and he would win like he has everyother time and I would pay for his attorney. He was so intimidating, that I had to hang up on him. He has since called my renter several times harassing him and his wife saying he was going to send the police after him to pay the bill. I stopped payment on my check to his business until we could settle the dispute, however, he refuses to answer or return phone calls to my daughter (who lives in LA and actually owns the home) and instead is trying to intimidate our renters into paying the invoice. Our daughter is sending him a letter and a check that will be "in line" with other "Licensed" plumber's rates.
Description of Work: They were called on an emergency to replaced a broken water valve for a toilet at 8:00 pm just east of Apache Junction. They did not tell our renter they were not a licensed contractor and did not tell him the hourly rate until our renter was given the invoice after work was done. They charged $265.00 for 1 hour and a $65.00 service fee for this simple job. Their hourly rate is outrageous. I called several Licensed plumbers in Apache Junction and no one charged over $120.00 an hour for after normal hours and did not charge for service call.
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Service Categories
Drain Pipe Installation,
Drain Cleaning,
Water Filtration and Softening,
Water Heaters,
Water & Smoke Damage,
Plumbing
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Eastside Plumbing LLC is currently rated 1 overall out of 5.
Eastside Plumbing LLC offers the following services: Repair, installation and maintainance of faucets, garbage disposal, sump pumps, toilets, sinks, water filters, vacuum breakers, showers, water softener, drain cleaning, water heater & re-piping.