Roto-Rooter Plumbing & Water Cleanup

Mark Lewis was awesome. He really cared did a great job and very personable. His work was exceptional!!!! Thank you for sending him!!!!!

Mark was excellent. Very professional and communicative. I would definitely recommend.

Awesome tech

Quick Fix; Cool Guy

best of the best

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It was very expensive.

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Overall, a very good experience.

See above

I called at 10:30 pm on Saturday night. The plumber was there by 11 pm and worked until 1:30 am to get it fixed. Did a great job of finding and fixing the problem. Gave me a 120 day guarantee on the work. Required some clean up on my part, but otherwise I was happy with the work.

They had to come out 2 times to fix the problem. The second time they thought they fixed it. They finally gave up and didn't fix it.

THEY CAME OUT TO REPLACE THE PART IN MY TANK AND THEY CHARGED ME OVER $300 TO SWAP THESE PARTS, EVEN THOUGH THEY WERE THERE FOR LESS THAN AN HOUR. AFTER THE WORK WAS DONE, THEY CAME BACK 3 TIMES TO FIX THE TOILETS BECAUSE THEY STILL LEAKED SIGNIFICANTLY. AFTER THE THIRD VISIT AND A HEATED CONVERSATION WITH A SUPERVISOR, IT WAS FINALLY FIXED.

PROMPT RESPONSE WHEN CALLED. TOLD SERVICE TECH WOULD BE AT MY HOUSE WITHIN 2 HOURS. ACTUAL RESPONSE JUST UNDER ONE HOUR. WORK COMPLETED QUICKLY AND SERVICE REP LET ME WITH DRAIN CLEANING PRODUCT THAT HAS WORKED WONDERFULLY TO PREVENT MORE BUILDUP.

THE GUYS AT ROTO ROOTER HELPED US WITH A FRUSTRATING PROBLEM -- FINDING THE SEWER LINE TIE-IN WE COULD DRAIN OUR POOL WATER INTO. THEY WERE 1 OF ONLY 2 PLUMBING COMPANIES EVEN TO RETURN CALLS THE SAME DAY; THE ONLY ONE TO HAVE SOMEONE AVAILABLE TO COME ON-CALL THAT DAY; AND THE ONLY ONE NOT TO REQUIRE A SERVICE CALL FEE TO GIVE US AN ESTIMATE. THE TECH ARRIVED & SPENT 20 MINUTES TRYING TO FIND IT WITH A METAL PROBE, AT NO CHARGE. HE LEFT IT TO US IF WE WANTED TO PAY FOR A HIGHER-TECH SERVICE, OR LEAVE IT AS PRESUMED BURIED UNDER OUR FLAGSTONE. WE OPTED TO PAY FOR THE $260 PROCESS TO RUN A CAMERA THROUGH THE LINES, WHICH THEY USED TO FIND THE DRAIN-OUT BURIED DEEP WHERE HE SAID IT WOULD BE. HE WAS PROBABLY THERE FOR 2 HOURS, HELPING US GET THE ANSWER WE WANTED, VERY PROFESSIONAL & COURTEOUS. WE DIDN'T TAKE THEM UP ON THE NO-PRESSURE ESTIMATE OF $900 TO DIG DOWN TO THE LINE, BUT FOUND THE $260 WORTH THE CONFIRMATION.

THEY SENT SOMEONE OUT RIGHT AWAY, BYPASSED THE MAIN LINE SO WE DIDN'T HAVE TO BREAK UP OUR SLAB, AND WENT UP THROUGH THE ATTIC. WE WERE VERY GREATFUL AND THEY DID AN AWESOME JOB.

THEY UNPLUGGED OUR UPSTAIRS BATHROOM, AND FOUND THAT THERE MAY BE A FOREIGN OBJECT THAT IS CAUSING IT TO CLOG. MY BATHTUB WAS FILLING UP FROM THE TOILET AND HE WAS KIND ENOUGH TO CLEAN THE TUB.

VERY FRIENDLY SERVICE MAN WHO GAVE ME MANY TIPS ON DISPOSAL USAGE. THEY WERE AT MY HOME WITHIN ONE HOUR OF MAKING THE INITIAL PHONE CALL. VERY RESPONSIVE. EVEN ON A SATURDAY.

HE WENT STRAIGHT TO WORK AND ENSURED THAT THE PIPES WERE CLEANED OUT.

THE POOR GUY WORKED SO HARD TO REMOVE A VERY TOUGH CLOG. HAD TO REMOVE THE TOILET TO GET THE JOB DONE. I WOULD HAVE PAID TWICE WHAT HE CHARGED.

THEY WERE ON TIME, PROFESSIONAL, INFORMATIVE AND CLEANED UP AFTERWARDS.