Buck Mountain Roofing Inc

Very good, very careful and very honest and safe. I watched how they did it and I thought they did a great job and I am very satisfied! I would completely recommend them.

They were great. Very professional, hard workers, and cleaned up after themselves.

I accepted the proposal in writing on 11/11/2014. I asked to be contacted to schedule and never heard from Mr Yoder again. I emailed every 2 weeks and received no response. I have moved to other roofing contractors. I have no idea why I have not received any response.

We, like so many people, had leaks from last summer's storms, plus the roof was nearly 23 years old. We solicited bids from three providers. One major company acted as if they were doing me a favor even to consider doing the job, which re-confirmed my feelings about big companies. Two smaller, family run companies gave estimates, and we went with Buck Mtn because they proposed to use a synthetic DuPont material with a 30 year warranty, their estimator was very straightforward, and they offered a good price. Roofing companies are very busy in Phoenix now so we had some minor communications problems and delays in getting started; hence only 4 stars on responsiveness; but this really wasn't an issue for us and the quality of the work that was just finished was definitely worth waiting for. I'm just wanting to say this is the only area where they were less than perfect. Ruben's crew worked well together; they are nice guys who clearly take great pride in their work and get every detail just right. We have had an extremely thorough re-roof, much better than the original job. It's a pleasure to watch real professionals at work. We had a small area of rotted wood to replace, and again a great carpenter did a skillful repair. I don't see how the roof could possibly leak after this job. If you are in need of a re-roof, please consider this firm. You will get a good, fair price and outstanding work quality from a well-oiled team. Oh, and they cleaned up each day meticulously. Save yourself time and go with these guys.

They did a good job. They were very courteous and hardworking. I have used them in the past and I would use them again in the future and recommend them to others.

Repaired 3S tiles and two barrel tiles on my concrete tile roof. The repair took only one hour to complete.

Brian, the owner, came and we talked about doing an overlay for a new roof. He is professional and easy to talk to. He explained exactly what would be done. The day came and his crew was also very professional, and very efficient. The job was completed in 2 days for a 1100 sq. foot home. They give a good warranty on leakage which other companies I got quotes from did not cover. I would recommend them to anyone needing a job well done.

I used Buck Mountain Roofing in the past for a leak repair and was very happy with their service as well as their price. Because of this experience, they were the leading company that I was favoring to do the job. I was impressed with their work and the job was theirs to lose. On 8/5/2014, I called Brian and we scheduled an appointment for him to give me an estimate on the 12th. Later in the same day (6th) my doctor scheduled a medical procedure for the same day (12th) as the appointment I made earlier with Brian. I called Brian on the 6th and explained the situation to him and that I needed to reschedule the appointment. Brian agreed, but said he would call me back. I never received a call from him, so I called him and he said he would call me back, which he never did. I sent Brian an e-mail asking if he wanted to give an estimate or not and he called, apologized and set the new appointment for the 14th between 9AM-11AM. He never showed up, called or e-mailed one way or the other. It is unfortunate and unprofessional that he does not return calls and that he made no attempt to contact me. I not planning to have the work done until the first week of October, but have received reasonable estimates from other roofing companies that I can select from. Not that it makes any difference to Brian, but I have multiple properties and I am also looking a permanent roofing company that I can count on to provide service to all of the properties when needed. Let me also say that I hope that nothing happened to Brian and he is fine. According to Brian, he wanted to give me another estimate. I gave him permission to come over when I was not home and email the new estimate. He did not contact me back with it. I gave him a week to do so and he did not come through. When he does quality work once the job is started.

Buck Mountain removed tile and replaced underlayment etc on my 1600 sq foot home. They also re-coated my garage roof and replaced the patio roof. They were great to deal with and did excellent work for a very reasonable price. Very glad I went with them for the job.

or anything. He gave me the bid that I was expecting.

We contacted Buck Mtn. roofing in late Spring to get an estimate for a new roof. We had gotten 3 other bids. Only Buck Mtn. and a crazily over-priced bid from another company mentioned needing to do stucco work for the new roof. We knew stucco work was necessary for the roof to be done properly. Brian sent us a bid with 3 options for pricing and you could select what you wanted done. We chose to do everything that was outlined on the bid. At the time of the bid, Brian said the work would begin on June 4th although they were slightly behind at that time. Early on June 4th, the work began. The crew worked tirelessly, starting at 6:00 am to be off the roof my mid-afternoon. Nearly every day a supervisor, Robert, or Brian himself were checking the work, bringing supplies or helping with the work themselves. The crew even worked a half day on a Saturday to stay on schedule. The new roof was done on June 12th. We are not roof savvy but the tiles are straight, we can see flashing where the roofline meets walls, the drains are under the tiles instead of haphazardly placed on top and the paint match for the stucco work is great. We haven't had a good rainstorm yet but with a 10-year warranty, we feel very confident our new roof won't leak. Buck Mtn. Roofing is a very professional company.

The dollar amount is zero as I never had them do the service. iThe date I called is approximate. I tried calling and left a message, but company didn't return the call. I believe I only attempted once, so I may try calling them again

Brian repaired an area of the roof where the underlayment was damaged. He also repaired several tiles that had cracked. He also did preventative maintenance in cleaning out the corners and downward channels of our roof from tree and bird debris so that we wouldn't have issues in the future.

Slow to get work done but does a good job

First contact with Brian was in early March and we scheduled an estimate. Nobody showed for the estimate and no calls. So I wrote him off and got two estimates from other companies. Then I thought I should give Brian the benefit of the doubt and give him another shot. After all, a nasty storm had blown through and all the roofers were busy. They were very apologetic and I had an estimate from Buck Mtn the next day (March 15th). The estimate was better than the other two companies and the Angie's list reviews looked pretty good. So I accepted the estimate and the work was scheduled for the end of April. The next communication was me leaving Brian a voice mail on April 29th asking for a status. They were still on a bigger than expected job and wouldn't be able to start my roof until the following week. Understandable but I think they should have communicated this to me without me having to ask. They started my re-roof on May 9th and finished on May 20th. Along the way, Brian was concerned about dry rotted fascia (which I knew about). He gave me a decent price on the replacement and painting of fascia so I had him do that while they were at it. The finished product is fabulous. Buck Mtn did a thorough and very professional looking job on the entire roof and I don't expect any problems for the next 30 years. It's a beautiful thing. I would highly recommend Buck Mtn. If they seem a bit unresponsive, try again, you'll be glad you did.

I found Brian to be the most professional and probably the most knowledgable of the four roofing company representatives I had come out, including the roofing company that re-did my flat portion of roof in 2009. His price was reasonable. The roofers were supposed to be at the house by 8 am Monday, March 10th. They were not there by 9 am, and I called Brian. He told me they had to go pick up a trailer, but they were on their way. Long story short- the roofers did not arrive until after 11 am. I found out later that these are subs that Brian uses on a regular basis, and that they were finishing another job somewhere. There is a lot of work that goes into re-doing a tile roof. They have to take off all the tile and set it aside in piles all over the roof. Then they remove old roofing paper, put on new roofing material, etc., rework all the metal work, then have to replace the tiles. The roofers worked hard, and as the roof was being worked on, I had a couple of other subcontractors on the roof for stucco issues, and they both were impressed with the quality of the work and materials in the re-roofing. The roof was supposed to be finished by Friday. There was some communication issue between the roofers and the superintendent so that the roofers did not have the additional tiles they needed by Thursday. No work was done Friday. I was told they would finish on Saturday. No one showed up Saturday morning, so I called Brian. His superintendent called me and said the roofers were on their way. Two of them showed up, but only for a short period. Seems they were again on another job. I had to change travel plans in order to still be in town on Monday for them to finish then, but I felt it important to be there. On Monday morning, the superintendent wanted me to go ahead and give him a check for the remaining half. The job was not finished, so I said I could not do that. He said they should be finished by 11 am or so. I saw no way they could be finished that soon, without doing a crappy job on the remaining portion (tile placement and paint touch up). They were already scheduled to have started another job that morning, and I could hear the superintendent arguing on the phone with Brian, because obviously the new customer was upset that no one was at his house. I told the superintendent that I did not want the roofers rushing the work, just because they were supposed to be elsewhere. There were obviously some issues with booking and communication, but that was not my problem. In the end, the roofers stayed most of the day Monday finishing my job, and finished it to my satisfaction. In general, I am very satisfied with the quality of the materials and work on the roof, and with the price. My complaints would be that Buck Mountain seems to be booking too tight, or their subs are not being upfront with them about other jobs they are working on. Also, the communication between the subs and the superintendent regarding the additional tiles needed and when they were delivered caused a delay. Also, while the subs were nice and hard workers, they urinated against the sides of my stucco yard walls. It was obvious. I had offered them the use of my bathroom, so I felt this was rather unprofessional. Perhaps Buck Mountain should have provided a portable toilet. And I felt the superintendent was not particularly professional in his actions, and although he said he had been there several times to check progress, I only saw him when he wanted checks from me, and when he delivered the extra tile. All in all, I think Brian is great, offers a quality product, knows what he is doing, but may have over-extended himself a little.

It was a big decision for us to have the entire roof completed. Buck Mountain Roofing completed this job with excellence. My wife and I would highly recommend this company for the following reasons... They were courteous and professional all members of this team were friendly and eager to complete the job. They were respectful, I didn't realize the amount of work it took to complete a skylight installation. They used drop cloth from ceiling to floor to limit the amount of dust. This team took special care with our property and household. While they were working one of our ceramics fell off a shelf (poor shelf installation on my part) and was broken, we received a note which apologized for this incident. In this note they also asked about how they could make it right. At the end of each work day they cleaned up the job site and keep all materials neatly stacked. Quality of their work is top notch,Bryan's team cares about what they do. Bryan is a leader of his organization and he provides clear expectations to his team. The results of this team are perfectly aligned with his vision of excellence. My family is very happy we made the choice to have Buck Mountain Roofing complete this work.

When they put the roof on, it messed up the skylight, it casue my kitchen to flood. I called them and they came back out and completely fixed my roof at no charge. They are the most honest and reliable company I have used.

My experience went well. The staff was very responsive and professional. The pricing was a little high but I was pleased with the outcome of the service. I would recommend this company to others.

After the major rainstorm in October, a major leak formed in master bath ceiling. After checking Angie's list for contractors, and received estimates from a couple of roofers, including Buck Mountain. Was very professional when he came out and since we needed the whole job completed, we decided to use this company. Showed up on scheduled time, finished when promised. All the guys were friendly and courteous. Will definitely use this company again.

Quality work. Very polite, fast, and prompt.

Called to get estimate for roof repair. Ha said he was very busy and would get to me in a few days to set up an appointment. He never called back, I called once more and got no response.

The work went very well. Our roof had begun leaking in many spots, and we were lucky that the scheduled work was started and finished during a dry period between two, heavy rains. A little patience was helpful. Buck Mountain was doing out-of-town roofing jobs in the Arizona Mountains and New Mexico a the time, so Brian Yoder, its President, was on the go a lot. Phone messages and emails were always returned within a day or two. One of our neighbors commented on the professional way the job was being carried out, and asked one of Brian's supervisors for Buck Mtn.'s business card. After the job was finished, we did a walk-around inspection and noticed some things that needed to be touched up. Buck Mtn. returned and took care of everything we had noted. In fact, they went out of their way to do some touch-up painting and removed an old, wi-fi antenna and cable that had been attached to our chimney at no additional cost. Buck Mtn. is not a big outfit, and they don't seem to have a full-time office person to answer the phone. Most times you have to leave a message, which Brian or one of his supervisors will respond to as soon as they have time. Bottom line, they do a great job and can save you a lot of money.

The gentleman was nice on the phone but never called back.

Buck roofing is an exceptional company that does excellent work and has a system in place to contact customers during the roofing process. From the time of estimate, Buck Mountain was willing to spend time to ensure that I understood the details of the estimate and the quality of work done. He also gave options for corrective issues and the implications of each choice. This same attention was throughout the project through the end when I asked for a few touch-ups. This is an honest, professional company who actually gave me a medium range bid but whose products being used had better histories and characteristics. There were no surprises between bid and the final costs. I did have to wait a few times for responses before the work began because the owner was out-of-state working on a project but patience during communication was well worth it in the end and caused just minor 'hiccups' in the service. Regardless, Buck Mtn made good on all their work and agreements plus worked in partner with the company covering the soffit and fascia at the same time. If I ever had to do a roof again, I would select this roofing company without any hesitation!