Arizona Vent Cleaners

They were great and they did a good job at first. They cleaned it out They were supposed to fixed the fireplace because it was not lighting. So, they serviced it and a couple of weeks later it was not lighting again. I called them and they were going to come out in 2 days but never showed up. i have called them repeatedly to try to reschedule but they don't return my phone calls. So I am out of $225 and my fireplace doesn't work.

He was great I would definitely use them again. They were just quick and did a great job and cleaned up everything that went out the vent so there won't be so much of a debris.

It was excellent . He used special tools to do the cleaning and he was very nice. He showed me how to do it and how they do it, shows the accumulated dusts and told me how to prevent it.

Kiko did an excellent job cleaning our fireplace and chimney. I spoke with him about our kitchen fan vent, which had no backstop and allowed outside air into the kitchen. Over the course of several weeks, he searched for many hours for the right part to replace it with. The owner, Del, was also very supportive and communicated with me throughout and assured me that they would find a solution. Kiko came out yesterday with the new part and installed it and did all of the necessary stucco repair. We really appreciated the effort that Del and Kiko put in on such a small job and oddball request.

My experience with the company was great.

"Cleaned the fire place and cleaned the dryer duct as well. We also had him put a cap on the chimney. Personal able and professional. PPE compliant."

Went really well.

Extremely satisfied with the service. Absolutely faboulous and very nice people. Im glad I selected them. They did a lot of work for me. They did all the exhaust vents.

Excellent! We received a quote from Del and given step by step details of what would be done and a firm quote! Craig and Jared came early this morning and got to work. Very clean, friendly and professional! We were very happy and highly recommend the this great company!

Air duct vent cleaning

Experience was very good

Sadly, this has got to be the poorest customer service I have ever experienced in dealing with a business. I was shocked due to all of the great prior reviews. I have never had an owner of a business treat me so unprofessionally, demeaning and condescending. Following a less than ideal service call (late arrival, poor communication, disorganized, did not review the work and could not take a payment) I called the owner to let him know that I did not feel the 2 people that I dealt with on the call did a very good job of representing his business. Out of kindness, I thought he would want to know (as I would if it were my business.) He was very defensive, rude and accused me of not wanting to pay. This was the last thing on my mind--his price was fair, originally anyway. I got no apology or appreciation for bringing my concerns to him first, as most business owners would appreciate.

They were perfect. They came out to complete the project two days after I filled out the request. They were courteous, professional and did an excellent job.

N/A

The service was excellent. The technician, Kiki was very professional and very neat. Will hire again.

They were wonderful and went above and beyond. I'll be referring them to all my friends and family.

I am so pleased with the professionalism, effort, and results of their work. This was a great value for the money. I would highly recommend this company.

Great! The rest of the tobacco and pet smells are gone, thanks guys.

They did the job properly, did the job well the fans were working much better afterwards.

Dell Glenn called us recently to follow up about a regular vent cleaning. He offered us a special to clean the vent and our fridge. I told him we weren't ready to have it done, but in the meantime, we found a considerably cheaper Big Deal offered from Angie's List, so we went with that. Dell was very courteous and offered to honor the special in January, even though it probably would've expired.

Del (the owner) is very friendly on the phone and VERY detailed in the work that will be performed. Originally scheduled for Saturday, but they had to cancel that morning due to a worker calling in sick. Rescheduled for the next day, Sunday, when they normally don't work. Francisco was the service tech, came on time and performed the job by himself, so it took a while, but he did a good job. No mess left in the house, and he was very careful to remove shoes or walk on mats when moving through the house. This is the second time I've used this company, the first was at a townhouse a few years ago, very similar (positive) experience.

Ryan Glenn (son of owner) gave me a phone estimate of $900. It's a large house (4500 sq. ft., 9 returns, 26 vents), and he based his bid on that info. When the workers got here and worked for a couple of hours, they told me (in very broken English) that it would actually cost $300 more because it was going to take longer than one day, which the worker defined as 6 hours. I told him (I speak Spanish) to do JUST the ducts, but then he showed me how dirty it was in the returns. I said to go ahead and do them, too, then called Ryan back and asked whether his worker was authorized to charge more than the estimate. He said no and asked me what time the workers had arrived, and told me that a day's work was 7-8 hours. Long story short, they worked hard for 8.5 hours (no lunch), I feel very sure that they did a good job, Ryan was willing to have me pay the $900 only (to keep me happy), but I decided to throw in an extra $100 because I wanted the workers to be compensated for their effort.

I JUST BOUGHT MY HOUSE AND THE SELLER DIDN'T REALLY TAKE CARE OF ANYTHING, AND DIDN'T EVEN CHANGE THE AIR CONDITIONER FILTER IN THE THREE YEARS HE LIVED HERE. THE TEAM OFFERED THE EXTRA WORK REGARDLESS OF THE EXTRA TIME NEEDED TO DO IT, AND ALL THE WORK WAS DONE REALLY WELL. THE VENTS WERE CLEAN AND SMELLED REALLY FRESH AFTER BEING SANITIZED. THE TEAM WAS ALSO VERY FRIENDLY, HARD-WORKING AND PLEASANT. WHEN MAKING THE ARRANGEMENTS WITH DEL, HE MADE A POINT TO EXPLAIN THE ENTIRE PROCESS ON THE PHONE, SO I'D UNDERSTAND EXACTLY WHAT I WAS PAYING FOR. I APPRECIATED THAT. BUT IF YOU CALL, DO IT WHEN YOU HAVE 15 OR 20 MINUTES TO SPARE BECAUSE HE APPARENTLY DOES THAT EVERY TIME.

RESPONDED ON THE DATE I REQUIRED, AS IT WAS IN CONJUNCTION WITH SOME OTHER CLEAN-UP FOLLOWING WATER DAMAGE. DID A GOOD JOB OF PROTECTING CARPET IN AREAS WHERE THEY HAD EQUIPMENT.

THE GUYS WERE NICE. I HAD TO CALL THEM BACK THREE MONTHS LATER AND THEY CAME BACK FREE OF CHARGE. THEY GUARANTEE THEIR WORK FOR ONE YEAR. I THINK THAT IS PRETTY AWESOME. WHEN THEY CAME BACK THEY DETERMINED THE VENT WAS NOT CLOGGED, BUT MY HOSE WAS NOT ATTACHED CORRECTLY.