Arizona Roof Rescue

Beautifully done job. Workers were polite and very efficient, and the job was finished earlier than projected. I have had AZ Roof Rescue put new roofs on two homes, and have no problem recommending them to my friends for roof repairs.

It was great. They did everything they said they would do. The guys cleaned up at the end of each day as if they were never there. I couldn't be happier with the work they did. The roof looks better than it was before. I'm confident it will last 30 plus years. Alan was always a pleasure to speak to and explained in detail every step they took. I would and have recommended them as they done a fabulous job. Alan, thank your guys for being clean and respectful on my property. Bryan

Went great reasonable price and they were fast and went above and beyond.

Alan was on time for the estimate and immediately indicated I needed to have the entire roof redone. This was in contrast to other estimates that recommended only minor repairs. I provided my email address for the written estimate. It's been over a week and I have not received the estimate nor received any other type of follow up. I have already had the roof repaired by someone else.

They were spectacular to work with. Super happy. Would highly recommend.

I had a leak in my roof after the original underlayment had failed after only 8 years after the house was built. I contacted Alan and 5 other roofing contractors. Alan was the most professional and didn't try upselling me, or nickel and diming me to death by charging for any wood that needed replacing, painting new vent caps, etc. He also took the time to look under the tiles during the initial inspection and tell me exactly what had failed. The original roofer had also shorted the number of tiles that they put on the roof. According to the calculations there should have been 2 more rows the length of my house, but the original contractor shorted the number of tiles to cut costs and improve their profit. The original underlayment was also very thin. Alan and his crew installed a double layer of thicker underlayment and the 2 extra rows of tiles when they roofed my entire house. Alan and his crew were on top of my house all day long in the hot July Arizona heat and finished the entire house in 5 days. They did a great job of cleaning up the debris on a daily basis and went around the perimeter of my house with a huge magnet after the job was complete to pick up all of the roofing nails. It has been 2 years and several monsoons since they replaced my roof. I have had zero leaks and have peace of mind knowing that the job was done right. I would highly recommend Alan and the crew at Arizona Roof Rescue to complete any roofing repair or replacement.

Very smoothly. Started on time, finished on time. Clean up daily.

Very smooth, on time, all promises kept.

I called Arizona Roof Rescue to get an estimate to repair a leaky roof. They came out and after a thorough check told me that I needed a dedicated (to skylights) company to do the work. I appreciated the time and effort they took to explain everything to me even though they weren't able to complete the job.

They did a great job. The pricing was good too. The quality was good. They did everything that was expected. They were very professional. Cleaned up the area afterwards, and actually it was just a great job. So I am happy. I would use them in the future.

I called to make an appointment and left a message. I was promptly called back and appointment set. The owner, Alan Monzon was here on time and did an assessment. He recommended a complete removal of the old original wet-mop roof down to the plywood and replacement with Owens Corning 30 year shingles. His price quote included removing and replacing all air vents with new, replacing any bad wood they found with new, painting the new edging, daily clean-up, and a guaranteed price that would NOT CHANGE no matter what they found, AND, no deposit was required. That's right, I paid 0$ upfront. The deal was sealed with a handshake, not an estimate, not a contract, just an agreement old-style with a handshake between two men. Not only that, he gave me the estimate on a Friday morning and his crew started at 6:30 the following Monday morning. Something that is important when you have a leak in monsoon season! The guys worked very hard, three to four at a time, and Alan was on hand for part of each day assisting and making sure all went like clockwork. The removal of the old roofing took longer than expected and there was more bad wood than expected, but as Alan guaranteed, the price did not change. When totally completed he came into the house and we settled the bill at the handshake price, and his office emailed me a paid in full bill minutes later. I couldn't be happier, or recommend anyone higher, than Arizona Roof Rescue and Alan Monzon. Fellow Angie's list members, you might get lower quotes, they will add more later for bad wood and any problems they run into, I have been that route. But if you want total piece of mind with a man and company of integrity you can trust, hire Arizona Roof Rescue.

In the beginning I called because the flat part of the roof had been damaged from a previous storm revealing other damage from water and termites. I was really impressed with Alan's assessment of the damage and what should be done and his estimates of the cost seemed reasonable compared to others I had come out to give me estimates. It wasn't long before he and his crew came out and started the repairs and I asked Alan while they were up there to check the rest of the roof on the house and give me an estimate. I decided to go ahead and have the whole roof done since it was the original roof and there were signs of allot of wear. The added cost was really reasonable and overall I feel with allot of wood that was replaced and all the time they put into making sure things were done right that he may of actually lost a little bit on the whole thing. I have a neighbor who knows allot about what it takes to put a roof on and he was watching closely and told me that the wood they were using wasn't the cheap wood normally used for repairs and he was impressed with the work too. Also, they stayed out in the pouring rain one night (Alan and his workers were soaking wet trying to make sure the roof was covered). Unfortunately with weather being unpredictable things can happen even with the best companies but the important thing is how it is taken care of....and Alan took responsibility and made sure things were taken care of immediately. I am really glad that I chose Arizona Roof Rescue. I meant to write this review a long time ago but time just got past me so I apologize to Alan for not doing this sooner. I was not only impressed with how he treated me as a customer but how he treated his workers. I am so happy with my roof and after several rough storms it has held up really well.

Alan lifted several tiles to show me how debris was causing water to seep to both sides and damage the plywood under the tiles. His crew removed tiles from all the valleys, installed flashing and left a channel for water and debris to flow unimpeded. Most cement tile roofs have been installed with the tile 'butting' together at the valley locations which causes buildup. (Anyone can easily see the damage by having AZ Roof Rescue 'lift' a few tiles). They also installed more roof vents. (Forgot to submit this in 2014 and recently came across the paperwork. Alan, you went above and beyond what you needed to do, and I feel terrible for overlooking this previously!).

Alan scheduled within 48 hours of my call, We are having a leak in on of our sliding doors when ever it rains that has been worsening. We could not tell if it was roof or from another cause. Alan came out, was on time and friendly. I explained the problem, he went on the roof, assessed roof and the problem. He spent time taking pictures of the areas on the roof, showed me what he was seeing ( wasn't the problem). Then he looked at the big log that was attached to house serving as part of the overhang. He identified a portion of log that was rotting, located directing above where the inside leak seemed to be. Although Alan did not provide any repair service he did provide a service by providing recommendations on how to fix the problem by using another service provider. He was very kind and upfront about this not being a roofing problem. I would use him in the future if we needed help for our roof.

excellent; professional manner, cleaned up well, worked on the weekend to make up for a rain delay to stay on schedule

Arizona Roof Rescue was prompt in answering my call. The appointment went well with all my questions answered. Alan explained exactly what he would do, how long it would take and when he could do it. Everything was done as explained and to my satisfaction. I did tell him I wouldn't write a review until we had a hard rain. Well, we had that rain last week and I was pleased to see I had no problems. Alan does roofs so was not the one who would take care of the ceiling damage but he recommended someone who did an excellent job. I would recommend Arizona Roof Rescue and would not hesitate to use this company again.

The work was started and finished on time. Everything went smoothly. Moreover, the provider did exactly as they said they would do. At the end of the job, we reviewed the work, and all was found to be in order. All details were addressed well. Clean-up was excellent. This was a better result than our past experiences with some other contractors.

The work and professional manner in which Alan and his crew displayed was great. They came in and got the job done in the time frame that he said. We would recommend Arizona Roof Rescue to anybody that has a roof. problem. Thank You!!

I left 3 messages in 2 weeks and no return call. Left a 4th voice mail that I got their name from Angie's List hence a return call on 7/2/2015 Thursday to be told that the earliest available appt is 7/7/2015. I called them on 7/9/2015 to be told the Estimator had not given her the complete estimate yet but would be in the $9500 range. Find it puzzling that no written estimate but Christina can quote a price. I confirmed with her she had my email address and here it is, 3 week since I started this journey and no estimate yet. Don't bother. If I can't get you to estimate and return calls, heaven forbid I would need warranty work. I would not bother with this company again.

It has been 4 business days and I still do not have the written estimate. Arizona Roof Rescue appears only to care about the "big" customers and making money, not customer service. I would never have them do work for me.

What stood out is their thoroughness and honesty because he told me what we had original quote for what I thought we needed, and I was glad he discovered under problems that he could do it.

I discovered Arizona Roof Rescue on Angie's List. They have great ratings and it seemed like a good price. Fair warning: 2000 SF of roofing will only work for a small 2 story home, not average single story. My 1500 SF home required 3300 SF of roofing. Point is that you will pay more than the special, but is still a fair price. Alan explained about a better ridge vent and we upgraded the shingle quality.Removal of old shingles, dormers, vents and whirlybirds, and install of the new shingles, dormers, vents and ridge vent went smoothly; originally scheduled for 3 days, but completed in 2 very full days. Alan says he uses the same crew for all jobs, very competent and hard workers. They did an excellent job and Alan worked right along with them. Alan explained all aspects of job thoroughly, and I believe they did an outstanding job. Very Happy!

Met all of my expectations. Professional and timely, kept in communication with me before, during, and after the service.

It did not go well. We lost the money we spent on the Big Deal.

Alan and his crew did an outstanding job on our home. They went over and above what they promised. We are extremely happy with the job and would highly recommend ARIZONA ROOF RESCUE to anyone. Thank you so much to Alan and his crew. Eddie and Helen MacIntyre