Apart Builders & Resortation LLC

DO NOT USE THIS COMPANY. The work completed was extremely poor. The original estimate was increased by over $13,000 due to an “error”. Pasty ,owner, used low bid contractors for most of the work. This company was reported to the registrar of contractors in an effort to get the mess my house was left in fixed. Some work was corrected but once Patsy lied the case was closed. Horrible contractor.

Our house was the standard brick and wood so they applied stucco around the entire house and then on the roof we just felt like the ventilation wasn't great but needed to be so they replaced those enter ridge with longer more low profile piece and then put in a couple of spinners and then put in about six low rise vents along the roof so that the air could come in to go out.

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Not well.

Patsy was recommended by the insurance adjuster. Mom agreed to let her "take care of everything". She had mom sign and initial some notes, but a contract was never delivered even when we ask, all we got was excuses. There was no scheduling or organization. The dumpster arrived before the roofing so the truck had to back into the lawn to avoid overloading the roof over the porch. The roofer probably damaged more wood than he replaced. Kenny Dayton the man in charge of the roofing was continually saying one thing and doing as he pleased. The new fascia was installed but no painters caulk or primer was used, and they used the cheapest paint money can buy. This would not be an issue had he not told us he used primer and made a big deal out of "matching the old paint". He never addressed any issue we brought up while the job was under way. All we got was lip service. The block layers were great at masonry work, and did a nice job of temporary fencing for our dogs, but something went very wrong when the gates arrived. One man showed up to measure for the gates and said he would have them by Monday. Thursday the block layers showed up with some crudely made gates and a very poor attitude. The gates started rusting after the first rain. No metal primer was used. and many parts have no paint at all. All the cuts in the metal still have burrs and sharp edges. The vertical square tube has no cap and collects water like a big long cup. The wood is not even close to square and it had no preservative or paint on it at all. The roof leaked the first time it rained onto our gas stove through the kitchen exhaust fan. Kenny Dayton was alerted to the fact there was a problem and that the fan had quit working while the old roof was still being stripped off. He said, "The motor probably burned out," and never checked it out at all. Now the duct work is askew and the kitchen ceiling is screwed up. The fan motor is fine. They just knocked everything loose and dumped a bunch of debris into the duct work. The AC install was the worst work I have seen in years. A boy was shocked with 240 volts, and cut himself. The Ac tech did most of the install and said he would return in 3 days (Monday). 3 weeks later the guy finally shows up. 3 days after that the Ac unit quit working. It was Saturday and mom and dad's 51 anniversary. After 4 hours of trying to get someone to fix it, I decided to take care of it myself. I could not get a hold of Patsy or the AC contractor. To make matters worse I could not get a hold of anyone who would work on this other company's work. They knew it was screwed up and said flat out, in no uncertain term, "They did not want to be involved in any legal issues". There was a gas leak , and arcing wires in the disconnect. That AC install was the sloppiest thing I ever saw in my life. The ground wire was not hooked up, and one of the hot wires was too short and arcing againt the lug in the disconnect. Patsy Reed finally called while I was on the roof. I was running commercial electrical jobs starting in 1987 at age 20. I am now disabled. There were over 10 code violations. I even double checked with some electrical engineers on line who specialize in the NEC electrical code and UPC plumbing code. When we ask Patsy about the paint that was rusting she said it was not covered. When I voiced my concerns about these code violations and safety issues I was threatened to have her call the city out to inspect the house at my expense. She insists my mother signed a formal contract but this never happened, and her attitude is very fearful of any ROC inspection, and then defensive and confrontational. The only work that is any good is 94 feet of block wall and some side walk. The fascia has dents at every nail hole. We had it replace because the hail dented it. Why would we want more dents in the new wood. Their work sucks! Dad is 83 and suffers dementia, so I tried to not make a big deal out of any of it, but when she refused to even look at any problems with general appearance, quality, and especially safety we called a lawyer. I am collating the documents and pictures for the ROC complaint tonight. We gave Patsy 3 weeks to come up with some contract and list of the actual work performed materials used, etc. The only time she called was when she found out the insurance check arrived. My father was an inspector for large SCS USDA government construction projects, and I worked in construction, and industry until 2003 when I was injured. If I were not disabled I'd have done much of the work myself. I know not to expect total perfection, but this is just plain shoddy. There are split boards on the porch, and patio roof that make me just shake my head and wonder how bad can it get. A notice of intent to file a lien showed up before the job was even half done. The only other document we have is what is titled "Proposal for Work" and a total charge of $32,185. The original quoted price was $30,000 with $15,000 down. The $ 2200 may be tax. I do not know. We have nothing in writing that shows any invoices labor or other costs. Our only receipts are canceled checks. We have no receipts for any items that carry a mfgrs warranty. This is a fiasco from h***. I know there has to be a balance between perfection and production, but this work is below sub standard, and the business practices even worse. This is my opinion based on working as an electrical foreman, project manager, and electrician since 1985. I have seen some slip shod work in my day, but this is some of the worst. I KNOW in construction and remodel work you have to balance production and perfection and perfection usually takes a back seat. Even in light of this their work is poor, and business practices deplorable.

They helped recover our floors and vinyl from our water damage. I have never been treated better. She helped work with us with our deductible due to the insurance.