Clay was great, did the work in less than an hour and fixed all the key problems I had. Great service and reasonably priced. I don't have any issues with him or his service. One point to those who call on Clay, he may take a day to get back to you and he could run a little late on the call, but he called and he showed and it was a great experience. I will hire him again for any pool work I have. Strongly recommend.
Description of Work: I had a number of issues including pool light not working, spa blower controller not working, heater wouldn't stay on and some air leak issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
Response from Westmoreland Pool Service & Repair Inc
Thank you very much for the review. As a small business's owner we have set business hours and we try to always respond to phone calls immediately the following business day if those calls come in after hours. The swimming pool industry is a tricky business when coming to scheduling exact times when we will be able to show up on a job as this time of year we are at the mercy of the weather. If we are running behind on a scheduled job we will always call the customer and let them know. Quality of service is a top priority so therefore we would rather not be in a rush in between jobs.
SETH L.
06/2015
5.0
pool cleaners
 + -1 more
The provider called me on the phone and explained that he does not work on above-ground spas, and that he had tried previously to get Angie's to fix his offer. He apologized, was very pleasant, and even took time to offer what advice he could. He was so nice on the phone that I told him, if I had an in-ground spa or a pool, I would be happy to use his services. Angie's messed this one up, but Westmoreland sounds like a really nice guy!
Description of Work: I had purchased an Angie's LIst deal for Pool/Spa service, but the deal did not say that the provider does not work on above-ground spas.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kelli M.
06/2015
5.0
pool cleaners
 + -1 more
I was closing on the house the next day. They fit me into the schedule the next day, fixed and cleaned up very quickly. Great service and work.
Description of Work: The areator pipe was cracked below the surface. Dug a hole and repaired the pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
John M.
04/2015
5.0
pool cleaners
 + -1 more
Working with Clay was a great experience from the first phone call through completion of the work. He was professional and prompt and his price was competitive with the other estimate I obtained. I am very happy with the work that he did. I have since asked him to perform some additional work and I?ll be calling him in the future when I need more work done.
Description of Work: Replace pool pump motor and other filter components
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Robert L.
04/2015
5.0
pool cleaners
 + -1 more
Had a problem with the Pool Filtering system not cleaning the Pool water well. Clay arrived at the agreed upon time and went straight to work. He found the water return valve was closed and simply turned it back on. The Home Inspector had turned it off and left it off during the Home inspection process (selling the house). Clay only charged me 1/2 the normal rate- could have easily charged me full rate. Very pleasant to do business with & very honest! These days, that's hard to find. This provider comes HIGHLY recommended- I appreciate his quick response, his honesty and his efforts!
Description of Work: Repaired Pool Filtration system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Mike & Judy S.
03/2015
4.0
pool cleaners
 + -1 more
The fix was easy and it still cost me $90.00. It was a little on the high side. He was a little late as well.
Description of Work: They did some maintenance for my pool.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90
Response from Westmoreland Pool Service & Repair Inc
customer called us to come out for a service call, which as advertised is $90. We scheduled a time and were in fact right on time. We evaluated the problem and fixed immediately.We actually spent more time than needed after fixing the problem in order to make sure the customers pool and equipment was properly functioning. We actually performed several services outside of the service call in order that the customer was well taken care of. This is a difficult situation as some service calls do take less time than others, however we will always spend the extra time on certain jobs in order to fully evaluate the pool and its equipment further. I feel bad that the customer wasn't fully satisfied with the $90 spent. As we had agreed on the price up front as well as had gone the extra mile while we were there to ensure the pool overall performance.
Erick W.
03/2015
5.0
pool cleaners
 + -1 more
He was prompt, gave me all my options along with recommendations, and installed the next day. No complaints!
Description of Work: Replace pool motor (faulty) and pump with new motor/pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Stacey K.
02/2015
5.0
pool cleaners
 + -1 more
Everything was great. Very professional. These guys highlight the difference between a company that says they know what they are doing and a company that knows what they are doing. Have had other pool service companies work on my pool equipment and was not happy. I'm very hard to keep happy. Did not have that problem with Westmoreland. The repairs were done correctly and the monthly service left my pool in perfect condition.
Description of Work: Monthly pool service. Pool repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
C Janel C.
01/2015
5.0
pool cleaners
 + -1 more
Everything went really well. The gentleman came out on the same day that I called, the technician was timely and efficient, and he did a good job with the repairs.
Description of Work: He made some repairs to a leaking pool pipe as part of a deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert J S.
01/2015
5.0
pool cleaners
 + -1 more
He was very prompt at responding, but unfortunately could not service my area.
Description of Work: Purchased a deal for a spa service call.
Rating Category
Rating out of 5
Yes, I recommend this pro
John K.
01/2015
5.0
pool cleaners
 + -1 more
Clay did extensive work on condition and repair of my non functioning pool. It looks great now. The cost was fair, but i think the monthly service fee is high. He and his pool service employee have been very professional and pleasant. Very responsive to any inquiries and prompt in service.
Description of Work: Clay drained and acid washed my pool. had sub contractor come to clean pool tiles. Replaced motor and pump. Also hired for monthly maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Westmoreland Pool Service & Repair Inc
This was a fun job! We really enjoy being able to take a pool that needs help and deliver it back to the customer with a great product. It's our version of rescuing a pool. The weekly service rate is very competitive in today's market. We use the best products for your pool which wont hurt your pool,harm your equipment and most importantly wont hurt you or your family.We are one of the few Licensed Contractors who advertise on the List and are still able to keep our costs the same if not lower than our List competitors. We love to keep our service inventory lower than most in order to keep quality and customer service our top priority. Were happy for customers like this as they are long term investors in us as a service, which is exactly the customer we love to attract. We chose to respond to this post as it served as a perfect opportunity for us to deliver exactly what were great at.
Michael G.
12/2014
5.0
pool cleaners
 + -1 more
Clay is the best. Very responsive and professional. Highest recommendation for any pool services or repairs.
Description of Work: Replaced pool pump, fixed leak, replaced water leveler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Elaine L.
11/2014
5.0
pool cleaners
 + -1 more
They are just very prompt. They are responsive with any problems while they service my pool. They developed individualized attention and they have connections with different companies.
Description of Work: They come every week for pool maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mike S.
11/2014
5.0
pool cleaners, swimming pools
 + 0 more
Wow. He arrived when he said and cleaned 10 years of accumulated calcium buildup from our pool tiles. They look great. I tried it myself and gave up because it was so much work and I couldn't remove even half of it. He used is his glass bead technique and done, perfect, in one day. I will definitely use this pool service again. And for the amount of tile we had $400.00 was an excellent price as far as I'm concerned. For anybody who lives in Arizona, you all know how hard the water is and how much calcium can buildup on pool tile. Great service.
Description of Work: He cleaned of 10 years of calcium buildup from our pool tiles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Laurie C.
10/2014
5.0
pool cleaners
 + -1 more
We have used Westmoreland Pool Service for over a year, and have never been disappointed. Great communication, very responsive, always take the time to explain things and answer any questions. They are extremely reliable, and our pool looks great!
Description of Work: Weekly pool maintenance, chemicals, repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Rick W.
10/2014
5.0
pool cleaners
 + -1 more
Clay provided very good service and was very prompt and punctual! He fixed the issue promptly!
Description of Work: Replace piston on sand filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Douglas M.
10/2014
5.0
pool cleaners
 + -1 more
I called Clay to discuss a pool pump replacement. He provided me with the 2 options that would work for my pool. I selected one and he schedule time to come out the following morning. He arrived on time, completed his work, and showed me how to use the new pump. Great service and I will use Clay for my future pool needs.
Description of Work: Replaced Pool Pump
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Michael D.
10/2014
5.0
pool cleaners
 + -1 more
They are very reliable. They do good work. Their prices are good. They come every week. They have also installed a heater and pump.
Description of Work: They cleaned, inspected, and put chemicals in my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK & DONNA R.
10/2014
5.0
pool cleaners
 + -1 more
They came out when they said they would. They did excellent work and were very nice and friendly. The work they did was done efficiently for a great price! I recommend them to all my friends.
Description of Work: They did some pool repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kris S.
09/2014
5.0
pool cleaners
 + -1 more
The service provider could not do the work that I needed done.
Description of Work: I purchased the Big Deal, "$90 for a Pool or Spa Service Call."
Rating Category
Rating out of 5
Yes, I recommend this pro
$90
Response from Westmoreland Pool Service & Repair Inc
The customer had an above ground hot tub which unfortunately we do not service. Above ground hot tub parts we do not have direct distribution access to like pool and in ground hot tubs. Therefore we can't provide this service. I explained to the customer to call the manufacture directly for their local service department. The customer and I had no disagreements and I had wished her the best of luck.
Harold E.
09/2014
5.0
pool cleaners
 + -1 more
I have been using the company since the first of July. They do a weekly chemical check and also check on all of the pumps. If there is anything wrong they get back to me in a very timely fashion. They have even done a few repairs. The cost for repairs is very reasonable. One technician comes out for the service and does great work. He is a very efficient worker and keeps me well informed.
Description of Work: They do a weekly pool service for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mike S.
08/2014
5.0
pool cleaners
 + -1 more
It went excellent and I would highly recommend Clay and Westmoreland Pool to anybody and everybody who needs anything done a pool. I found him to be honest, without all the up sell which usually comes from everyone else I talked to. Clay, either answered all the calls immediately or called me back within a short period of time. Additionally, when we showed up exactly to the minute when he said he would, he had all the tools, material ready to work and got is done quickly with excellent quality. Plus, he is a licensed, bonded and insured contractor which should mean a lot to an individual homeowner. As a bonus, he called me back within a few days to make sure everything was good to go... and once again.. it was to check on things.. without any upsell..
Description of Work: Endued up having several issues with our pool. First, the main pull pump support pad was cracked and caused the pump to shift and allowed one of the fittings to loosen, which in turn caused the pump to suck in air.. The 2nd issue was that the Backwash valve split, Which i believe was a direct result of the pump shifting as it is plumbed directly to the pump. After discussing this with a number of companies that do the same scope of work, I choose Clay mainly due to his professionalism, straightforward, no nonsense approach.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Daniel G.
07/2014
5.0
pool cleaners
 + -1 more
Both installations went flawlessly. Clay worked with us and was extremely responsive, knowledgeable and professional. Furthermore, when I had questions, Clay was accessible via both phone and email and would respond the same day. This contractor provided a very enjoyable experience; the way you wish all contractors would.
Description of Work: Provided and installed a figure 4 pool handrail and a new variable speed pump and motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Anton K.
06/2014
5.0
pool cleaners
 + -1 more
We have had three 'pool guys' maintaining our pool over the last 4 years, and had a multitude of issues with all of them. We started using Westmoreland last November (2013), and we could not be happier with the company and their services. Clay has been fantastic. Responsive, professional and our pool has never looked better. I would highly recommend using Westmoreland to anyone who wants an extremely competent, honest and professional company to maintain their pool!!
Description of Work: Weekly pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Michael G.
06/2014
5.0
pool cleaners
 + -1 more
Excellent! Highly recommended.
Description of Work: Replaced salt cell power supply. Cleaned DE Filter.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Wells and Pumps,
Pool Sales Construction and Installation,
Plumbing
FAQ
Westmoreland Pool Service & Repair Inc is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Westmoreland Pool Service & Repair Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Westmoreland Pool Service & Repair Inc does not offer free project estimates.
Yes, Westmoreland Pool Service & Repair Inc offers eco-friendly accreditations.
No, Westmoreland Pool Service & Repair Inc does not offer a senior discount.
No, Westmoreland Pool Service & Repair Inc does not offer emergency services.
No, Westmoreland Pool Service & Repair Inc does not offer warranties.
Westmoreland Pool Service & Repair Inc offers the following services: Weekly Pool Service- Licenced contractor,Bonded and Insured. New Equipment Installations, Motors, Pumps, Filters, Heater & Plumbing Repairs. Salt Systems. Plumbing Leaks. Heater Installation. Electrical & Automation, Repairs, Decks, Tile & Surface Repair.