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Westmoreland Pool Service & Repair Inc

Pool and Spa Service, Wells and Pumps, Pool Sales Construction and Installation,

About us

Weekly Pool Service- Licenced contractor. New Equipment Installations, Motors, Pumps, Filters, Heater & Plumbing Repairs. Salt Systems. Plumbing Leaks. Heater Installation. Electrical & Automation, Westmorelandpoolservice.com

Business highlights

19 years of trusted experience

Services we offer

Weekly Pool Service- Licenced contractor,Bonded and Insured. New Equipment Installations, Motors, Pumps, Filters, Heater & Plumbing Repairs. Salt Systems. Plumbing Leaks. Heater Installation. Electrical & Automation, Repairs, Decks, Tile & Surface Repair.

Services we don't offer

Above Ground Hot Tubs

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 101-125 of 179 reviews

Dr. Paul V.
08/2013
5.0
pool cleaners, wells
  + 0 more
Using a pool service company can be a jungle adventure, you make calls and hope for a return call, much less competent service. It was quite refreshing to deal with Westmoreland Pools. They returned my phone call in a timely manner, gave a quote on time and provided service that was exactly what we contracted for, competently. Westmoreland was also very good about responding to any questions and informing me when the service and repairs were completed. Our time frame was short and Westmoreland was able to get the job done. I would hire them again.
Description of Work: Westmoreland provided pool service and repair on my pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jill L.
08/2013
5.0
pool cleaners
  + -1 more
I chose Clay based on the Angie's list reviews. He was on vacation when I called but maintained communication with me and did what he said he would do. Very nice guy and very professional. Highly recommend him, he will be our pool guy once we close on the house!
Description of Work: Pool inspection for home I am buying.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Doug P.
08/2013
5.0
plumbing, pool cleaners, wells
  + 1 more
Clay is responsive on all fronts. Quick to respond, quick to get the job done, and gets his invoice out in a timely manner. I found his work to be complete and his follow up thorough. What is even more amazing is that since he could access my pool equipment there was no need to stay at home waiting for him. The entire job was completed via phone, text message, and email. I would not hestitate to use Westmoreland again or refer him to my friends.
Description of Work: Replaced pool pump and valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Douglas M.
07/2013
5.0
pool cleaners, wells
  + 0 more
I called Westmoreland Pool service based strictly on Angie'd List reviews after discovering a leak in my pool pump. Clay scheduled an appointment. He texted to give me an estimated arrival time and then called when he was nearby to give me a 30 minute arrival window. He examined my pump and found the leak. Unfortunately the leak is in a place that often cannot be fixed by replacing the seal, but isn't causing damage to the motor or other mechanical parts. Clay replaced the seal and tightened all of the bolts, indicating that it may seal itself off, but it would not be likely. My pool pump is quite old and basically is starting to fail and ultimately needs replaced. Clay provided pump replacement options/estimates and let me know he would apply my $75 service all fee to the labor for a pump replacement when I am ready. Clay was friendly, prompt, provided the repair/replacement options. I will be using Clay when my pool pump needs replaced.
Description of Work: Attempted to repair a leak in my pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Allen T.
07/2013
5.0
pool cleaners
  + -1 more
Called Westmoreland and they answered me back in half hour. A call to another pool service co. was never returned so I called Westmoreland next. Even though Clay Westmoreland was on vacation he set up to have his sub contractor come to my house for an evaluation on the very same day. Issac came and diagnosed the problem.. He contacted Westmoreland who later contacted me that day and we agreed upon a new pool filter since the one I had was cracked. It was installed by Issac the next day with no problems. Excellent customer service by both parties. Very please with their response and professionalism. Since my pool equipment is getting old I will definitely call them for additional service.
Description of Work: installed a new pool filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,305

Sam W.
07/2013
5.0
pool cleaners
  + -1 more
Clay turned around our pool situation. We basically inherited our previous pool company from the former owners of our home, but a change was necessary in that the pool would turn cloudy and green weekly. The previous company was also putting Shock into our salt water pool instead of identifying and repairing the real issue. Clay came in and pinpointed the issue as being a bad salt cell and also drained half of the water to rid the pool of the Shock remnants. Now, our pool is in perfect working order, Clay's monthly maintenance costs are very reasonable, he communicates very well with us, and is always prompt with his service. We would recommend Clay to anyone.
Description of Work: Clay performs our weekly pool care. He has also replaced the salt cell to our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lynn K.
07/2013
5.0
pool cleaners
  + -1 more
I called Westmoreland Pool Service after reading the reviews from Angie's List. I had been having an issue with my in ground spa and was unhappy with my previous pool person, who had been trying to diagnose the problem for approx. 3 months. I left a message and Clay responded to my call the same day. We set up an appt. for the next day. He was polite and on time!! I had described my problem with the spa and before I could explain the entire problem he knew exactly what was wrong. He did a few things as I talked and diagnosed the problem. I ended up needing a new flow pump and some plumbing tweaks. I agreed to have the job done and even hired him to maintain my weekly pool and spa service!! Whenever I have a question I just text him and he responds within minutes to my text. I am so glad to have found someone who is reliable, does his job, answers my calls and/or texts, is reasonably priced and doesn't just IGNORE his customers. He actually works at his job!!! I have had no further issues with my spa or pool. If you want the job done right don't hesitate to call Westmoreland Pool Service and meet Clay!!
Description of Work: Diagnosed spa problem within 5 minutes, and installed new pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$823.4

Michael H.
07/2013
5.0
plumbing, pool cleaners, wells
  + 1 more
Clay is awesome! Great communication! Kept me posted during the whole process. I'm very impressed with these guys and would highly recommend them. I've seen a huge improvement in my energy bill already in the first month. I also hired him to service my pool on going month to month.
Description of Work: My pool was a mess. They emptied the pool, scrubbed it down, filled it, chemically balanced. Installed new energy efficient variable speed pump, replaced old pool light with new energy efficient LED color changing light, repair electrical and PVC piping where needed. Had me up and running extremely fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Laura T.
06/2013
5.0
pool cleaners
  + -1 more
This is hands down the best pool service I have had and we have had many. I would recommend them to anyone with a pool. Great Service Great People.
Description of Work: Monthly pool service including chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

will S.
06/2013
5.0
pool cleaners
  + -1 more
Indicated it might be better to work with sub contractor directly due to specifics of scope of work. Sub contractor was second choice and I think would have done a goog job. Small price difference between first and second choice and was a flip of coin to see which provider was awarded job. Would use this provider for future consideration and also sub contractor.
Description of Work: Requested quote on scope of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Christy L.
06/2013
5.0
pool cleaners, wells
  + 0 more
The job was exactly what Clay had described on the phone and he was very open and honest. After the new part was put in it broke and they had to go out for a new part. Clay kept me up to date with what was going and even apologized for the delay. It didn't take long for him to get another part. They also performed a maintenance on the filter at a very reasonable rate. The pool is looking great tonight and it is more than I could have expected when the part broke late Wednesday night.
Description of Work: The backwash valve needed to be replaced. My pump was stuck between backwash and filter, so my pool was useless. Clay saved us from a very disappointing weekend. We have family coming in from Scotland and were planning on using our pool most of the weekend. I called Clay on Thursday morning and he was able to send out a tech in only a few hours notice. They were able to complete the job and go above and beyond by taking the time to check everything and clean our pool so it is now sparkling. I can not say enough about how nice and professional Clay and his tech are and we will definitely be using his company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark R.
06/2013
5.0
pool cleaners, wells
  + 0 more
I joined Angie's List yesterday in order to find a pool service to repair a leak in my pool pump. I found Clay, who had high reviews and whose business was nearby. He answered on the first call and made an appointment for the next day. He called 20 minutes before he came and arrived on time. He quickly determined the cause and improvised a repair that put my pool back into service. His normal service call fee is $75, but he discounted it since it was an outside the box repair that didn't take long. I was pleased with his service and would call him again for any pool repairs.
Description of Work: Clay fixed a pool pump leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

KIM P.
06/2013
5.0
pool cleaners
  + -1 more
My husband and I were purchasing a house in Tonopah, AZ over the internet sight unseen. Our search for a new home has lasted three years. In Arizona the period of time to inspect a home is ten days. We were on the eighth day of the ten day inspection period when we called Clay?s company. Until we called him we had not done business with his company. Our call to him was from San Antonio, Texas, asking him to inspect a saltwater pool that was a two hour drive away. He did it. The inspection took place on the same day we called. His responsiveness, service and follow up report were excellent! Westmoreland Pool Service has earned our business for many years to come!
Description of Work: He inspected a saltwater pool located in Tonopah, Az.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Andra W.
06/2013
5.0
pool cleaners
  + -1 more
Clay is extremely knowledgeable and professional. We have used three pool services in the past, all with less than acceptable results. Our pool had not had proper service for about 6 months ? but Clay got it looking great and we are now using him for weekly pool service.
Description of Work: Got pool cleaned up and started weekly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Tim G.
05/2013
5.0
pool cleaners
  + -1 more
great - very helpful and reasonable pricing. Very fair
Description of Work: pool repair and maintenence service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathryn J.
04/2013
5.0
pool cleaners
  + -1 more
Clay Westmoreland has been fantastic. He took over a long-neglected pool with multiple problems. It seemed as though this pool was his top priority and he has taken care of every problem in a timely manner. We will continue to use his weekly service and we would recommend him to anyone!
Description of Work: Cured black algae, cleaned and repaired filters, repaired float, skimmers, cleaning head, and serviced pool on a weekly basis. It now looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steve S.
04/2013
5.0
pool cleaners
  + -1 more
It has been great. He is very responsive and knows exactly what he is doing.
Description of Work: He does all of the maintenance for my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
04/2013
5.0
pool cleaners
  + -1 more
Clay arrives without fail every week, takes painstaking care of the pool, and takes the time to address any concerns I may have (as my home and pool are older).
Description of Work: Clay has provided weekly pool services for us for the past three years. He's excellent: absolutely trustworthy, courteous, professional, efficient and knowledgable about his work. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Traci .
03/2013
5.0
pool cleaners
  + -1 more
Clay at Westmoreland it fantastic to work with! He is professional, honest, and is great at staying in touch, and communicating so that there are no surprises. I would highly recommend Westmoreland!
Description of Work: I had two other pool companies come out to try to remove the screw to my broken pool light, and they either couldn't get the corroded screw loose, or they wanted to charge me way too much to replace the light kit. Clay came out, and finally removed the screw holding the light in, and replaced the light. He was very professional and straight forward, and took care of the light, at a reasonable price. He was also very mindful of coming into the yard, and not letting my dog out of the gate, which was one of my main concerns. He had great communication, and even came back to give me a different screw to hold the light in place, that would not corrode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Dan B.
03/2013
5.0
pool cleaners
  + -1 more
Outstanding service. Never a problem with our pool.
Description of Work: Westmoreland Pool Service has been servicing our pool for the past 8 years. Our pool is always clean and completely worry free. We highly recommend them and refer to others as often as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deems S.
03/2013
5.0
pool cleaners
  + -1 more
I have been using Westmoreland Pool Service for weekly service for over a year with no problems. Always responds to my emails and phone calls. Installed a new energy efficient pool pump that works great and is saving me around thrity dollars a month on my SRP bill.
Description of Work: Weekly service, installed new pool pump, cleaned DE filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
11/2012
5.0
pool cleaners
  + -1 more
Clay came to my home and exlpained to me from start to finished what he would do and gave me several options on pool filters types he was easy to reach by phone
Description of Work: Removed and replaced pool filter. Clay preformed his job as promised he took away the old filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Ronald H.
11/2012
5.0
pool cleaners
  + -1 more
rice then give the customer a bit more
Description of Work: Had a high pitched screech coming from the pool pump. I knew from experience that the pump was going bad. Went to Angie's List and looked up pool service companies and chose Westmoreland. Price was good, he offered to do some other minor repairs for free and seemed eager to go above and beyond what was expected from him. Charge a fair price and give the customer a bit more then what you promise is a fading trait today. Westmoreland still gives that kind of service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Sharon J.
10/2012
5.0
pool cleaners
  + -1 more
Clay is great to work with and very dependable.
Description of Work: We moved into a new home. Clay came out and inspected our pool, he also replaced the pump for the pop-up cleaners. He is servicing our pool weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brice L.
10/2012
5.0
pool cleaners
  + -1 more
Clay did a great job bringing my pool back to life. He now takes care of it. He is punctual, communicative and overall very nice. I trust him.
Description of Work: Clay to my pool from ugly green to sparkling blue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100


Contact information

303 W Patrick St, Gilbert, AZ 85233

http://westmorelandpoolservice.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Wells and Pumps,
Pool Sales Construction and Installation,
Plumbing

FAQ

Westmoreland Pool Service & Repair Inc is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Westmoreland Pool Service & Repair Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Westmoreland Pool Service & Repair Inc does not offer free project estimates.
Yes, Westmoreland Pool Service & Repair Inc offers eco-friendly accreditations.
No, Westmoreland Pool Service & Repair Inc does not offer a senior discount.
No, Westmoreland Pool Service & Repair Inc does not offer emergency services.
No, Westmoreland Pool Service & Repair Inc does not offer warranties.
Westmoreland Pool Service & Repair Inc offers the following services: Weekly Pool Service- Licenced contractor,Bonded and Insured. New Equipment Installations, Motors, Pumps, Filters, Heater & Plumbing Repairs. Salt Systems. Plumbing Leaks. Heater Installation. Electrical & Automation, Repairs, Decks, Tile & Surface Repair.
Above Ground Hot Tubs

Contact information

303 W Patrick St, Gilbert, AZ 85233

http://westmorelandpoolservice.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM