As a professional concrete coating contractor who is registered contractor with AZ State Board of Contractors; we have been engaged in the provision of providing indoor and outdoor flooring services for garages, entryways, driveways, patio’s, pools, backyards and interior spaces for almost 2 decades. Our most requested services include: Decorative paver and concrete work for driveways, entryways and walkways Epoxy floor coating for garage floors Pool Cool Deck (Kool Deck) repair for patios and pools Stamped overlay and faux stone entry way and patio flooring Quality Services at Affordable Costs: Concrete contractors can be at times expensive. BWe like to our clients feel that they received quality professional services at reasonable rates compared to many of the high-end competitors out there. The result has been receiving more clients, specifically through word-of-mouth, which has largely contributed to our growth .
Our original aplication of overlay was completed in late July 2020 at a cost of $7950. Within 3 months the product began having pitting and complete delamination over the entire project, pool area, deck, and patio. We contacted UCC and they came out and inspected the job and agreed it had to be completely re-done (which they did). Within months of the second job the entire job began losing color, SEVERELY cracking, and again a complete delamination with sections now missing. A complaint was filed with the ROC and the owner called to ask that I withdraw the complaint out of professional courtesy (which I did). The owner (mr Krupinski) came to my home to inspect the failed job and after said inspection by the owner he determined that once again the entire job had failed due to his installers not entirely removing the old cool decking (twice) and the entire job would have to be re-done again. He was good enough to offer to do this free of charge and we opted to have him return in the fall of that year 2022 to do so. During the interim time we decided that after 2 complete failures and damage to my pool by his installation crew, we would request a gentlemanly agreement to refund my $ so that I could pursue another company. The owner refused the refund request and again offered the full re-do citing car warranties and the owner having to continue to get repairs for all of time. I attempted to reinstate my initial ROC complaint but was denied under a timeline regulation. After several requests the owner's final response was that there was nothing more he would do for me and has now forced me to seek legal help and a potential law suit. This is a shame being one of the main reasons we initially trusted him was his being a Gilbert Firefighter and my being a retired Police Ofc. Mr. Krupinski states in his BIO, on this very page, the following: We're all passionate about what we do, and about doing it right- the FIRST TIME. This is why we Guarantee all our concrete coatings and new epoxy floor installation. At the time of this writing Mr.Krupinski has stated in writing that my entire warranty is now null and void after under 3 years. Mr Krupinski's actions thus far seem to not square with his BIO and have me questioning his honor and integrity. Note: Everything stated in this review can be backed up by copies of emails and statements in writing.
Description of Work: My entire back yard, patio, walkways, and pool deck were done with concrete overlay.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$7,950
Cindy S.
06/2018
5.0
concrete repair
+ -1 more
They are awesome! I will definitely recommend them and absolutely use them, again.
Description of Work: Concrete Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott D.
05/2017
5.0
epoxy flooring
+ -1 more
It went well. The guys did an excellent job with the floors. They arrived as expected. They were very professional making sure the job was done thoroughly.
Description of Work: Epoxy on the floors of our two-car garage and one-car garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Kenneth M.
03/2017
5.0
concrete driveways, stamped concrete
+ 0 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Teresa B.
03/2017
1.0
epoxy flooring, stamped concrete
+ 0 more
Story above!
Description of Work: They put a coating over the existing cement driveway that had a lot of cracks. They assured me that we woud love it after the coating was applied. I trusted them to do a good job! They also covered our walk way and our cool deck around our pool-so it was a BIG job! We were excited! A month later, we started to see cracks appearing, we were worried. We waited another month and noticed more cracks around our pool deck also. Now we were really dissappointed! I called the company and I don't remember who I spoke to but they had the gall to tell me that if I had read the back of the contract, it says no guarantees if cracks return. Now I was fuming mad. So I asked them what they could do for us and they said they would come over and repair the cracks Well that was pretty much a joke. They went over the cracks with what looked like paint. It might have been something else but that is what it looked like. Its almost a year now (May) and we are so disgusted with this company, we feel like we have been scammed. If they would have told me what to expect, I would have started from scratch and would have had the old cement removed. Don't let this happen to you!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Floyd C.
03/2017
5.0
mudjacking
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Ultimate Concrete Coatings
Hi [Member Name Removed], We appreciate your business!! If you need us in the future for garage floor or anything please feel free to give us a call. Thank you for you review Have a blessed day
Jeffrey T.
01/2017
5.0
decks, epoxy flooring, stamped concrete
+ 1 more
Quite well. The work was performed on time, and professionally. Crews were friendly as well as professional. The review was postponed due to a problem which tested the warranty. This has been addressed to our satisfaction.
Description of Work: Complete re-do of patio and integration of pool surround.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marita F. P.
11/2016
5.0
decks, stamped concrete
+ 0 more
It went very well. The entire job took 3 days (one day to remove old carpet, grind off adhesive, power wash concrete slab, apply thin coating of acrylic/concrete mixture, and stamp the texture of stone. Second day, the design of the stone was marked out and the joints between the "stones" was ground down to resemble a grouted joint. Then the base color was applied. The third day, the other colors were applied, and 2 coats of polyurethane (I'm guessing) were applied to seal.
Description of Work: Remove old outdoor carpeting on front porch and 40' long patio in back, grind off old adhesive, and coat concrete slabs with faux flagstone coating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,220
Response from Ultimate Concrete Coatings
Hi [Member Name Removed], Thank you for you business and the kind words :) The crew will being see you soon next week to fill the treatment spots for you. Have a blessed day
Teresa B.
07/2016
1.0
stamped concrete, decks
+ 0 more
NOT SATISFIED! ONE MONTH AFTER APPLICATION CRACKS APPEARED! MORE THAN ORIGINALLY STARTED WITH. COMPANY WAS NOT PROFESSIONAL, FROM THE SALESMAN, WORKERS TO OFFICE HELP!
Description of Work: DRIVEWAY POOL DECK
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$10
Response from Ultimate Concrete Coatings
Thank you for your feed back to let us know this although I am truly sorry for your dissatisfaction. We do try our best at time of to repair an already existing crack, as it states on the back of your contract under number 11. Every attempt is made to disguise cracks in the concrete slab and expansion joints, however, we can not guarantee that these cracks will not reappear. Concrete expands and contracts with soils expansion. which is beyond our control. As a courtesy to you, we took the time to send our crews out to fix and help disguise the cracks again free of charge for the first 2 years afterwards. We schedule our warranties with other projects when the crew is in the customer's area. Sometimes there are situations that arise on residential projects that are out of our control. I apologize for your experience here with Ultimate. I hope in the future if you would contace me directory so that I can personally meet your expectations. Once again I apologize for your experience!
Alice W.
12/2015
5.0
concrete repair, epoxy flooring
+ 0 more
We got off to a rough start with scheduling complications but once that was worked out, everything went smoothly. Shawn and Matt did an excellent job at our home. We were especially pleased with the extra attention to detail - i.e., the edges and sides of the concrete. The color is beautiful and matches our home so well. It was amazing to us how many people stopped by to see the work and to comment on how good it looked. We gave out the name of Ultimate Concrete several times. We would definitely recommend this company to anyone who wants to turn an ordinary concrete driveway or patio into a beautiful part of the home.
Description of Work: Ultimate Concrete epoxy coated our entire patio area and driveway
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Ultimate Concrete Coatings
Thank you [Member Information Removed] much [Member Name Removed] for hiring us for your patio and driveway coatings. Attention to details is our thing! :) We enjoyed working with you, TRULY appreciate this review, and that you keep passing our name on to your friends! Please contact us if we can help you again with another epoxy or stamped concrete project. Thank you, and all the best! Your Ultimate Coatings Team
Caren L.
10/2015
5.0
epoxy flooring, concrete repair, stamped concrete
+ 1 more
Ultimate transformed our huge but ugly cement patio into beautiful granite style flooring. We were extremely pleased with the results and also with how pleasant and professional the workers were. Manny was the supervisor and he and his crew were excellent. I would highly recommend this company to anyone.
Description of Work: Ultimate Concrete put a decorative coating on our patio and walkways.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Ultimate Concrete Coatings
Thank you so much [Member Name Removed] for this review and for highly recommending us! We are also proud to have Manny on our staff - and so glad that your "ugly cement patio" is no longer!! Thank you again for hiring us and please let us know if we can help you again with another decorative concrete coatings project. All the best! Your Ultimate Concrete Coatings Team
Dorothy O.
08/2015
5.0
epoxy flooring
+ -1 more
unknown
Description of Work: Epoxyed gargage and storage room on 08/03/15
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Decorative Concrete,
Epoxy Flooring,
Decks and Porches,
Concrete Pouring and Repair,
Concrete Leveling,
Concrete Driveways
FAQ
Ultimate Concrete Coatings is currently rated 4 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Ultimate Concrete Coatings accepts the following forms of payment: American Express,Check,MasterCard,Visa