The Mopsters

Professional service. In and out focused cleaning. Wasted no time and did an excellent job.

Excellent!! Scheduling was easy. The employees were on time, polite, professional, and did an excellent job with the deep clean. I have hired them for regular cleaning on my home.

I have no complaints with the girls who cleaned our house. We first used them in March 2014. Since then I have told the owner that I would like monthly cleanings scheduled for the last Friday of the month. At first it went well but the last few months, it is like the owner doesn't care about the business anymore. It started with the last Friday of the month in Nov which was day after Thanksgiving. My husband and I were coming home that day after visiting relatives. I called Bernard and let him know that we won't be home until 2:00 and asked the girls to be there at 2:30. He said that would be fine. When we got home a few minutes before 2 we were shocked to see the girls were already there! They were waiting over 30 mins for us. On the last Friday in December, the girls did not show up. Sent IM to Bernard asking why. He said that for some reason the four weeks put us to 2nd week in Jan. WHAT??? When did I ever say I wanted a four week schedule? It has always been the last Friday of the month! He did have the girls come on that Monday. He then sent me a text stating that Jan cleaning was setup for the 23rd...which was the third Friday not the last Friday. He immediately fixed the schedule and said he pushed all scheduled cleanings to the last Friday of the month. Now to Feb cleaning.....AGAIN no show on last Friday of the month....What's worse is that when I sent a text asking if the girls were coming...no response as of this review. I don't know what is going on with the owners but I will never use them again.

We have a heavy job here, the house is home to 4 adults, 4 kids, and 4 dogs! Most of the house is tile, every week they come and mop it. They are fast, the floors look great and smell wonderful! If I need to schedule extra services, I call the office and they always, always accommodate me immediately.

I had been in a cast for about three weeks, so the housework had gone by the way side. They came in and performed sonders. They two ladies were pleasant.

The girls were fabulous. They came early and worked non-stop. The results were amazing and my house never smelled so good. We will continue to use them and highly recommend them for your house cleaning needs.

We have used other cleaning services before, but can honestly say "Mopsters" has been the best. They did an excellent and thorough job cleaning our house. The two ladies who came were on time, worked the entire time and paid close attention to detail. Don't think our house has ever been cleaner. We will definitely use Mopsters again, they are a very responsive, professional service provider who we offer the highest recommendation for.

The cleaning crew arrived punctually, and promptly began working through all of the living spaces. The girls dusted the blinds, cabinets, and fans; vacuumed; cleaned the shower/tub and skins; and sanitized the kitchen/bathroom counters. They very good at the details - we have decorative cubes on the wall with little items inside. The gals dusted the cubes and items, and placed everything back accordingly. Big plus was that they were great around our dog! They also swept the front entry way.

This was our first winter in renting out our condo in Chandler on a weekly basis. We found Traci and The Mopsters on Angie's List when looking for a cleaning company to clean between our renters. We were very pleased with the service and responsibility of their cleaning service. They communicated with us if there was something that needed our attention and would even clean on weekends if we needed them to. We would give Traci a list of dates that we needed cleaning and they never once missed a date. Often we had someone check out in the morning and they cleaned before the next person arrived that afternoon/evening. We will definitely continue to use their cleaning service as it is very comforting knowing that things get taken care of when you are a 1200 miles away!

A mop head was placed on a bedroom blanket (yuck) and we have a sink in the garage for getting and disposing of mop water and walked in to find that our kitchen sink was being used for getting water. Perhaps we are somewhat fussy, but we do expect our wishes to be respected.

They did a good job. I used them as a one time move out clean. They were quick and had a good price.

Excellent service. A+++. Very personable and professional staff. Needed services at the last minute and they were very accommodating. Thank you so much!!!

Fantastic Service!! Owners are wonderful. Staff is amazing. Thank you!

I have been using them for probably two to three months now. They come out every two weeks. They are prompt and on time. Tracy who is the owner calls ahead of time every week to make sure that everything is okay. She has been really attentive and she has always made sure that at least one of the people that comes is someone that I have had before which makes a big difference. All the people that I have met have done an excellent job. I do not have any complaints or I would have gotten rid of them. They are a little high in pricing but I do not have any reference for that. The cleaning lady that I had before only charged me $75 but she did a $75 job. I believe that their price is affordable for the job that they do. They do much much better than the other lady and I also get the same people, so the value for what I get is well worth it.

Excellent job, very professional, we were lucky to have them come out on short notice!

We were remodeling, so there were some things they couldn't get to. We were really just wanting them to clean the bathrooms, the appliances and the fans. They didn't do a very good job of that. There was still dust on the fans and the fridge looked like it hadn't been touched. My wife ended up recleaning everything so it would be up to her standard. We aren't clean freaks or anything. They just didn't do a great job, which is sad because they didn't even have to do half of the stuff that we had to pay for with a regular cleaning do to our remodel. It was better than when they got here, but not what I would call a great job.

I like them; they are good. A team of usually two people come out. They are always pleasant. They work our home, and they stay out of our way.

I was moving to a new house so wanted cleaning services in that house. 3 Ladies came to the house. They came 15 mins earlier and started the work earlier as well. 2 of them were good and professional. The third one was not so professional. Kitchen cleaning was the most unprofessional part. The third lady cleaned the countertop and just wanted to complete the job in a rush. She had to be specifically requested to clean the cabinets. Even when she did, she did not do it well, I had to clean all cabinets again after they left. They didn't even touch the oven saying its already clean. This all is despite the fact that I told them that I will pay for any extra time taken by them.

Two ladies arrived early to clean my home. They actually sat outside in their car until their start time. Once I saw them outside, I told them to come in out of the heat. They worked for three hours straight. They worked quickly and efficiently and I was happy with the job they did. The bathrooms, kitchen and other rooms were clean and the house was vacuumed. I provided a granite cleaner for them to use in the kitchen and a wood floor product for other rooms. They did all the work they were supposed to do from their checklist and do so with cheerful attitudes. I will be calling them again.

Contracted Mopsters to clean my 4400 sq ft house on the coupon special they offer. 2 people for 3 hours. Quick response and they showed up on time. They had 3 people instead of 2 and amazingly almost cleaned the entire house which we didn't think they could do. We will use again in the future. Great company.

Great job. Very professional and quick. Came out on short notice.

I contacted Tracy the owner, she was very informative and answered all of my questions. Brittany and Natalie arrived on time, very professional and went straight to work. I do have to admit that my house is or WAS very dusty. I could not have asked for a better team. They were efficient and completed all that I needed to have done in 2:45 minutes. I have never hired a cleaning company before, but I would hire this company and these ladies again with no questions asked. It was sincerely a great experience.

The Mopsters have a good price compared to most. They spent a full 2hrs cleaning and got a lot of the house done. I think the problem is that they have a 2hr special that seems to be popular and most times... 2hrs is not enough to clean a whole house. So people might be expecting a deep clean but you would need much more time to accomplish that. If your house has not had a cleaning in a while, 2hrs is not going to cut it. They didn't mop my tile (most of my house is tile) with a real mop. It was one of those swifer quick mops and it showed. If there was one thing I wanted done, it was doing a real mopping job but I blame that on me for not stating that. I thought that's how everyone did it. They also didn't move some rugs and other items so there was dirt still in some areas. They did do a lot in 2hrs and like I said, if you want more than a basic quick clean, you would have to hire them for longer. So I wouldn't take away anything from them on that, just be upfront on what you want and expect and make sure you hire them for the right amount of time.

The first time they showed up they went to a house across the street that was empty. When we rescheduled, they were more then 15 minutes late but the manager/owner called and demanded more money because they were past their "time" to be at the house. Cleaning was ok, not exceptional. They didn't dust the tops of my shower, my fans or wipe down the doors where my kids like to put their dirty fingers. I did that on my own, as I was having house guests the next day.

The team of two was prompt and did want was asked (cleaning the bathroom kitchen and floors ...) in the 1.5 hours allowed.