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THE JUNK GUYS

Hauling, Garbage Collection

About us

The Junk Guys was formed in 2005 as a family owned business by three brothers-in-law after doing a home remodeling project. The three Guys tried to find a company that provided full service junk removal to haul away all the construction debris that had piled up, but had no luck. So for 10 years now The Junk Guys have been serving families and businesses in the metro Phoenix area. We pride ourselves on our customer services and family values. Our hundreds of great reviews on Angie's List and other websites speak for themselves

Business highlights

19 years of trusted experience

Services we offer

FULL SERVICE JUNK & RUBBISH REMOVAL OF HOUSEHOLD ITEMS, FURNITURE, APPLIANCES, MATTRESSES, BOXES, REMODELING DEBRIS, CARPET, TILE, WOOD, METAL, YARD DEBRIS, DIRT, ROCKS, CONCRETE, BRICKS, SPAS, SHEDS & LARGE ITEMS.

Services we don't offer

HAZARDOUS MATERIALS REMOVAL.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.966 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
0%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 66 reviews

RAVI M.
09/2018
5.0
garbage collection, hauling services
  + 0 more
It went really well. I was able to schedule them on short notice. They called me when they were on their way and they showed up on time. It was a 2-man crew. They worked hard, and were done in about 30 mins. I'd definitely recommend them.
Description of Work: Cleaned out a mid-size storage unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Curtis W.
10/2016
5.0
hauling services
  + -1 more
They're straight A's. They do a job that probably not very many people will do. It was well worth it. They took away anything I told them to. This is the second time I've used them and I would use them again.
Description of Work: I used The Junk Guys. I had an old metal shed that was full of junk. I also had an old playhouse. They had to tear both of them down and haul them away. That was two truckloads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Anthony A.
06/2016
5.0
hauling services
  + -1 more
Very quick professional service. They are pricey, but do a great job.
Description of Work: hauled junk/non usables

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cathy D.
04/2016
5.0
garbage collection, hauling services
  + 0 more
The Junk Guys were great to work with! They were super helpful as I was setting up the appt, asked a lot of questions so they'd have everything they needed, and provided a fair price for all the work involved. They also helped me get my project done on a quick timeline, that was super appreciated!
Description of Work: The Junk Guys removed an old shed, chicken coop, gate, arbor, and misc trash from my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Bernard F.
01/2016
5.0
hauling services
  + -1 more
The Junk Guys were very prompt. They hauled our junk away efficiently and were out of the house quick. They were patient with is as we derermined what has to stay and what has to go. I would definitely use them again should Ineed them in the future
Description of Work: We recently moved and needed to get rid of stuff we did not want moved to the new house. Purchased a current special they had on at the time. We had more junk than anticipated so it cost us an additional $75 for everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Kathy S.
08/2015
5.0
hauling services
  + -1 more
The guys did a great job... They were very patient with us as there were some boxes we wanted to go thru before they took them away. We had so much.... They had to come back today to finish up. They showed up today on time as promised...I would use them again if I need hauling in the future. The fee charged included the dumping fee which was not what other companies did....they gave me a fee plus a dumping fee....
Description of Work: We had a garage/ backyard clean out .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

Sean S.
08/2015
4.0
hauling services
  + -1 more
They responded very quickly to my inquiry which I really appreciated; this was on a Sunday. They arrived on time for my Tuesday, 7/28/15, appointment. During the removal of the spa, though, something happened where they dropped it against the side of the home causing some damage in the side. The force with which it struck the home was enough that my fiance stated he felt the house shake and came outside to ask if something had happened. The people advised everything was fine. When I got home to inspect the site I saw a dollar bill sized chunk of damage was on the side of my house. I called them the evening of 7/28/15 at approximately 6:00PM to ask what they would like to do about the issue. 7/29/15: No response from the Junk Guys. 7/30/15: I called them and Matt, at Junk Guys, stated he thought I would be sending him a picture. He then sent me his contact information and I texted him the photo. He stated he would review the photo and get back to me. He called back and offered to take a photo of the paint, have it made, and paint the home. I adivsed him I would need to confer with my fiance if he was okay with that approach. 7/31/15: I called Matt back and advised that I would be okay with getting the paint if they reimbursed me for it. He stated he would. 8/11/15: I found some paint in the house that matched the side and painted where the damage was. Although you can still see the damage, it's not as evident once painted. We discussed, and agreed, that we would take care of the issue because it was not worth the effort to find paint, submit a receipt, etc. I contacted Matt, at The Junk Guys, and let him know we wouldn't need anything further from him. Overall, this was not as good an experience as the last time, only because damaging a home is frustrating. I'm okay with how the Junk Guys handled the situation. I wish they had inspected the home more closely at the time they did the damage so it didn't come as a surprise, though. Ideally, they would have noticed the damage, the need for repair, and proactively addressed the issue without me having to take any action. Depending on what I need done, I will probably use them again.
Description of Work: They removed a spa from my home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$300

Sean S.
07/2015
5.0
hauling services
  + -1 more
I was quite impressed with the responsiveness to my request. They called within a few hours after I reached out to them. They were able to schedule an appointment the following day. And, when they did arrive, they were a bit early and it was cheaper than they estimated. They also told me about an online coupon, too, in an attempt to save me money. I am already getting ready to use them again.
Description of Work: They removed a lot of junk from a home I inherited.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

G.
04/2015
5.0
hauling services
  + -1 more
It went awesome they were on time and got everything done where i made to work on time that morning
Description of Work: im currently in the proceesing of selling a home they came in and were quick to remove items i no longer needed or wanted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sue M.
03/2015
5.0
hauling services
  + -1 more
Called to set up appointment and to notify me when they would arrive on the day of pick-up. Arrived promptly and loaded up the truck very quickly. Very pleased with the overall service!
Description of Work: Removed junk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Charles M.
02/2015
5.0
garbage collection
  + -1 more
The job went quite well. I was able to quickly schedule and they gave me a great price over the phone. Matt and Jason did the work very well and fast, they honored the Angie's List discount as well. I was very pleased with the work and would use them again.
Description of Work: They took apart some garage cabinets and hauled away that material along with a shower door, vanity cabinet, and a mirror.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

FJ M.
12/2014
2.0
hauling services
  + -1 more
They arrivedon time and were very fast at removing the debris in my garage and a few moving boxes from my driveway. Not a very big truck so if yoiu have a lot of stuff to get rid of, these guys will be astronomical to use. Guy on the phone said the maximum charge would be $300 and could be less if the truck was not full. When the guys were done loading what they could in the truck they demaned $400 and saidtheir boss was wrong about the price Would not use them again and felt cheated. Perhaps I got the wrong info or did not understand the guy on the phone, but either way a very expensive way to get rid of trash.
Description of Work: Removed a truck load of paer boxes and some light construction debris.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$400

Response from THE JUNK GUYS
First off we have been serving the Phoenix Metro area for over tens years with the best ratings from Angie's List and an accredited business with BBB. My full load price is $400 and has not changed in 10 years, so there must have been a misunderstanding. Compared to my competitors with similar size trunks, they charge $500 - 560 for a full load. Second my trunk is the largest in the valley when compared to other junk removal services. We run 14 foot beds as opposed to 12 foot beds from my competitors. I am sorry for the misunderstandings and if you would like to discuss further please call me. Matt Ventura

Lawrence B.
12/2014
5.0
hauling services
  + -1 more
Great. Two men and a truck. They did the heavy lifting and I watched. The gentlemen were very pleasant and cheerful!
Description of Work: Picked up years of accumulated junk and hauled it away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ALMA B.
12/2014
5.0
hauling services
  + -1 more
Very kind responsible worker.
Description of Work: Removed items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Sunil P.
12/2014
5.0
hauling services
  + -1 more
Prompt followup. Extremely courteous. Showed up on time. Did the job in an amazing 50 minutes! There was no mystery about the final bill. They could have loaded the whole truck and charged me for it but they did an amazing job of packing it all to be slightly under. Absolutely, positively, the ONLY COMPANY I will ever use for junk removal!
Description of Work: Remove junk (old furniture, pots, pans, barbq grill, etc.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

RHONDA K.
09/2014
5.0
hauling services
  + -1 more
I had hired a landscaper to redo my front lawn landscaping. I wanted to remove the old tan rock, and replace it with red rock. He was to have removed, AND hauled off all the old materials, but instead he created an enormous mess and left it for me to deal with. Rock, dirt and lawn debris was left covering my driveway and spilling into the yard. It was a huge eyesore in the neighborhood. I contacted Matt Ventura of The Junk Guys, and asked if his company could complete the cleanup for me asap. He assured me they could handle the job, and get rid of the mess. We scheduled the cleanup for Wed., Sept. 17th. I got a call from his crew at about 8:00 a.m. that day, telling me they were on their way. By the time I got off work and headed to the house, they were finished, and I could pull in my driveway again! Even though the job turned out to be larger than either Matt or myself were anticipating, Matt proved to be a man of his word, and honored his original estimate. The Junk Guys were prompt, courteous and totally professional - I will definitely be using their services the next time I need items removed and hauled away! Thanks, Matt, for all you did, and for helping me so quickly...it was truly appreciated!
Description of Work: Removed a huge pile of old landscape rock, dirt and grass from my driveway and property in north Phoenix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lana S.
08/2014
5.0
hauling services
  + -1 more
They were punctual and very fast. They did exactly what we needed them to do and were very professional.
Description of Work: Junk Hauling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie M.
08/2014
2.0
hauling services
  + -1 more
They were supposed to do this job on 7/21 but I went all day without hearing from them then I had to call them. They were "running behind" so we postponed the pick up until Saturday, the 26th. It was irritating being left in the dark all day then having to reschedule. But what really bothers me is paying $75 for one item to be picked up PLUS they were going to charge me $25 to remove it from the wall. It was held up by 4 small screws so that seemed exorbitant. Finally, I got one of my neighbors to help me remove it from the wall and saved that $25 but I was still outraged at the price to remove one item. I thought Angie's List was supposed to SAVE money. I doubt I would ever call them again. If they charge $75 for one item then what do they charge for a whole truck full??
Description of Work: Hauled off one bathroom mirror

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

$75

Irene G.
06/2014
5.0
garbage collection, hauling services
  + 0 more
We were getting ready to show the house, there was alot of "stuff" we accumulated over the years. and it needed to be hauled away. I called this company, was able to get on the schedule ASAP and they came and hauled it all away ASAP. This company is awesome, professional and I am using them again this year to haul away a pile from the semi-demolition of my current remodel. I am picky and this company is AWESOME!!!
Description of Work: Haul away bulk trash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from THE JUNK GUYS
Thank You so much for the great review [member name removed] . I look forward to helping you again in the future Regards Matt Ventura Owner - "The Junk Guys"

Nancy A.
12/2013
5.0
hauling services
  + -1 more
When I called for info and a quote I had to leave a message. Within a half hour I received a call back. A quote was given and a time scheduled for the pickup. They showed up in the time frame promised, loaded the old furniture in short order. Very prompt and professional. I would definitely use them again should I need any hauling done.
Description of Work: Hauled away an old couch and living room chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from THE JUNK GUYS
As a family owned business customer service is our #1 priority. Thank you for your business

Jerie B.
10/2013
5.0
hauling services
  + -1 more
They arrived when they said they would. Two guys took a pile of stuff in my garage, back yard and in the house. They were fast and polite - had a lot of patience with me asking questions would they take something, and when they answered yes went and got more stuff from different locations all over the house and yard. They were done in about 30 mins. All in all, an excellent. I plan to call them again in the near future.
Description of Work: Loaded and hauled a lot of junk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from THE JUNK GUYS
As a family owned business customer service is our #1 priority. Thank you for your business

DIANE S.
10/2013
5.0
hauling services
  + -1 more
Provider came to our home as requested and proceded to haul away a number of items that were too difficult for us to do ourselves. They were professional, timely and were very careful when they backed their truck through our large back fence to get to some of the heavier items. Would definitely use them in the future!
Description of Work: Hauled away non-working large items (refrigerator, etc.).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from THE JUNK GUYS
As a family owned business customer service is our #1 priority. Thank you for your business

mary kathryn M.
09/2013
1.0
hauling services
  + -1 more
I submitted a request for a price quote and they never responded.
Description of Work: They never even responded to my request for services. Really bummed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brandon P.
08/2013
5.0
hauling services
  + -1 more
It went great. They were solid, easy going guys. I was slightly surprised by the price, but to be fair, I'm not sure what the other services charge. They exceeded my expectations and left my backyard very clean.
Description of Work: Removed excess gravel, bricks, logs, and trash from my backyard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Karen F.
07/2013
5.0
hauling services
  + -1 more
Perfect in every way. Easy to make the appointment. They gave me a timeframe and came right in the middle of it. They called to say they were on their way, and did an excellent job.
Description of Work: Removed furniture from house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118
    • 1(current)
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Contact information

761 N Monterey St 103, Gilbert, AZ 85233

http://www.thejunkguys.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection

FAQ

THE JUNK GUYS is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

THE JUNK GUYS accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, THE JUNK GUYS offers free project estimates.
Yes, THE JUNK GUYS offers eco-friendly accreditations.
No, THE JUNK GUYS does not offer a senior discount.
No, THE JUNK GUYS does not offer emergency services.
No, THE JUNK GUYS does not offer warranties.
THE JUNK GUYS offers the following services: FULL SERVICE JUNK & RUBBISH REMOVAL OF HOUSEHOLD ITEMS, FURNITURE, APPLIANCES, MATTRESSES, BOXES, REMODELING DEBRIS, CARPET, TILE, WOOD, METAL, YARD DEBRIS, DIRT, ROCKS, CONCRETE, BRICKS, SPAS, SHEDS & LARGE ITEMS.
HAZARDOUS MATERIALS REMOVAL.

Contact information

761 N Monterey St 103, Gilbert, AZ 85233

http://www.thejunkguys.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM