Stone Henge Granite

The owner of the company came out to measure, and I was surprised at the cost considering we already had the granite, but decided it was worth the cost if someone was going to do a great job. A month later when they came out to install, I was severely disappointed at the number of measuring errors and quality issues we were faced with. Due to mis-measurement, the laundry sink counter portion wasn't cut large enough to cover the existing cabinet and therefore had to be placed c***-eyed on top of the laundry cabinet - to this day it is still unleveled, crooked, and without any overhang on one side and excessive calking on the other. The backsplash on the bathroom piece had to be entirely recut onsite also due to mismeasurement, and during the install our brand new Kholer plumbing sink fixtures were dragged across the ground leaving large gouges and scrapes on the faucet head. Additionally, the installer left several gouges in the surrounding wood molding and scrapes on the walls, and indicated that it was not his responsibility to fix. I could not reach the owner by phone that day and the installer didn't speak good english and therefore it was impossible to resolve anything during the install. In the days following, I made calls and sent a note detailing our issues and asking for them to be addressed by the owner, but never received a response. At this point, the most upsetting things are those that cannot be corrected without significant granite replacement cost: 1) The granite edge: I had asked them to match the beautiful bullnose edging on my kitchen countertop which during the bid he said he could do - but instead they arrived with a standard bullnose edge on all pieces, 2) the laundry counter was cut so small there was no way to fix it short of buying a whole new piece of granite to start with. As for the fixable issues, we have paid other contractors at this point to fix the molding and wall repairs, but are still stuck with the above granite issues and scratches on our new faucet head. We are not happy.