Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Olga C.
03/2015
home security systems
 + -1 moreIn December of 2014, my house alarm went off for over 4 minutes. You are supposed to receive a phone call from a center asking if you are ok and if police need to be sent to your home. That never happened. I wondered why police did not show and why I didn't get a phone call. I called the company telling them I never received a call nor did police come out to my house. I was told that my service may not be connected. I may have a problem with my phone line. I thought, if my phone line is a problem, how would I know that? I was then told that the connection will be checked. In January, I receive a call from a woman telling me that there must be a problem with my phone line because my alarm is not connected with them. How long has this been going on? They were charging me a monthly fee without knowing if my alarm was connected with them? This company is very shady not only because of this situation but because they send bills for the same time periods that I already paid them for. For example, I get a bill for October/November/December 2013 when I already paid in advance. After receiving a bill, I checked my processed checks with my bank, and I would always find the cashed check that I sent already for the service. I do not trust whoever does their billing, and I don't trust the company to keep my home safe.
Description of Work: Quality Security and Sound had been my house alarm service. They supposedly provided service to a company that monitored my alarm.
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$20
Clint F.
11/2008
electrician, home theater design, home security systems
 + 1 moreTerrible. Quality Security and Sound is not a professional company. Did not listen to our requirements, understated costs, exceeded estimates, did not complete the job, and attempted to charge in order to complete the job. To finish the job we found it necessary to hire someone that knew what they were doing.
Description of Work: Hired to wire house for security, sound and theater, and satellite TV and Internet service. Job never completed and necessary for installation of additional cabling and wiring later. Because of sub-standard job by Quality Security and Sound cabling had to be strung outside of the house. The central box for the cabling is not adequate - apparently used to cut cost - and to finish the job drywall would need to be cut. Wires hanging from outside the house and inside not hooked to anything. To install speakers additional cost incurred after the original quote. Not a professional firm. Would not hire them to wire a Christmas Tree.
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$5,000
Contact information
625 E Baseline Rd Ste 101, Gilbert, AZ 85233
Licensing
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Service Categories
Home Security Systems,
Stereo and Home Theater Systems,
Electrical
FAQ
Quality Security & Sound is currently rated 1 overall out of 5.
No, Quality Security & Sound does not offer free project estimates.
No, Quality Security & Sound does not offer eco-friendly accreditations.
No, Quality Security & Sound does not offer a senior discount.
No, Quality Security & Sound does not offer emergency services.
No, Quality Security & Sound does not offer warranties.
Contact information
625 E Baseline Rd Ste 101, Gilbert, AZ 85233