Phend Plumbing and Rooter LLC

Charlie was great. The issue I have is with the pricing. Charlie eliminated a leak from the supply side so he wanted to put a camera down the drain pipe outside the kitchen. He discovered that the drain pipe had alot of grease etc in it and thought water may be backing up and leaking onto the stem wall. He offered to do a jet wash and it would be $1080. I did want the pipe cleaned and agreed to have it done. I am currenlty not sure if this will fix the stem wall issue. He was here about an hour on 2 separate days and the total bill was $1300. I know there are equipment costs etc, but wow. Phend plumbing performed the plumbing work on our house back in 2015 when we did a complete re-model. We used Dublin construction and Pete was at our house a few times so I thought it would be good to use Phend again. I remember back then having issues with the kitchen sink. Pete had to come out and re do what the other guy did because he did it wrong. I watched Charlie shove a hose in the drain pipe back and forth for about 15 minutes. I really don't think a service like this should cost over $1000.

Tyler was on-time and very professional. Work was completed within 45 minutes of his arrival. I would hire Phend Plumbing for any future plumbing issues.

They quote you with the ability to go purchase yourself and they install. Very professional and informative of our needs.

On Wednesday night (9/15/21) we walked out to our garage and noticed paint bubbling and water running down the baseboard & onto the concrete floor of the garage. We realized there was a leak inside the garage wall. We turned off our water & began calling 24-hour plumbing services. We got a hold of Peter @ Phend Plumbing on Wednesday evening at 9:45pm. Peter scheduled Tyler to come out on Thursday morning. Tyler was very personable, helpful & professional. Tyler explained what he was doing through every step. Obviously he had to cut into our wall and found the leak and repaired it for us. Phend did a great job for us! We are very grateful.

Great - crew was friendly and efficient getting problem solved quickly

Representative was very prompt, friendly, experienced and professional. Answered all my questions and provided excellent information.

Phend Plumbing was amazing! Of course unexpected things arose when removing the existing faucets due to years of hard-water in AZ and nobody could have known what was there until pipes were revealed. Phend Plumbing kept us informed every bit of the way and helped us to know what to expect. Highly recommend!

Removing main filtration filter and re-soldering tubing to bypass itVery well Tyler was great on job performance and in customer service answering all her questions

Tyler was great !! Kept me informed on every project as he started and completed. Definately recommend !!! Thanks so much Phend Plumbing!!

swift and complete service provided

We needed to relocate a gas mainline and meter to allow for us to build a pool in our yard. This project required work to be completed by both SW Gas (Responsible for the mainline running through our back yard and the meter) and a plumber who could re-plumb our interior gas line to hook up to the new meter location. This was no simple task. Coordinating between SW Gas, their third-party contractor, our plumber, and the City of Tempe for permits and inspections seemed like a recipe for a construction nightmare. Let me say thank goodness for Phend Plumbing! I'm so glad I was working with Phend through this process. First, Mike was a fantastic plumber to work with. He was always punctual, very professional, and passionate about his work. Because of the complexity of the job, I ended up contacting the office a few dozen times. Both Myka and Laurel (Sorry if I'm spelling your names wrong) were fantastic to work with! They were super friendly and always quick to act whenever an issue came up. To say there were no issues with the job would be a lie. There were TONS of problems, and they were always caused by the City of Tempe, SW Gas, or their contractor. Thankfully, we had Phend to solve the issues. Oh, and anyone wondering about price. Here is the best part! Because of the size of the project, we obtained three bids. Phend was the most professional bid and provided us with the best rate. I don't typically write reviews, but Phend went so far beyond my expectations it would be negligent for me not to. Phend will be my go-to plumber, and I strongly encourage anyone seeking a plumber to reach out to them for a bid. You won't be disappointed!

Perfect! Tyler was awesome! Explained everything and really took his time to do a perfect job. Thanks Phend!! I would highly recommend them!!

Great, they came out right away, gave me several options fixed the leak until I could decide what to do and did a great job!

Phend tech, said the work did not need to be done. Appreciated his honesty. Went out of his way to explain piping, until I understood. Will call Phend again for any plumbing need.

This is the fourth or fifth time we have used Phend Plumbing. Every time our plumber has been so professional. This last job was a major one and Pete, Tyler, and Mike have been great at communicating and cleaning up, etc. Their work is top notch and we highly recommend. That’s why we keep using them!

Gino arrived on time and told me that my whole house carbon water filter still had a few years left on it. I ask him for approx replacement cost and told him I would defiantly contact him when the time comes to get it replaced. Excellent service, would recommend Phend Plumbing and Rooter to my friends and family.

Plumber showed up on time, was friendly and professional, replaced all of my bathroom faucets, pipes and hardware, and cleaned everything up nicely.

Phend Plumbing was easy to schedule and arrived promptly at the appointment time. Pete and his partner were honest and open about the options to repair the leak in the main supply line to our home. They efficiently replaced the line and the fee was exactly as bid. They even cleaned up before they left. They made a very difficult experience as painless as it could be. Thank you, Pete! I enthusiastically recommend Phend Plumbing!!

I called looking for an emergency plumber and they helped get someone out to my house right away! Customer service from the girl who answered the phone to the tech at the house were outstanding

It went very well. Korey is knowledgeable and efficient. They always leave the work area immaculate. We use Phend for all our plumbing needs.

Timely and everything that was explained happened when they said it would from callbacks to when the person doing the work would arrive. Everything associated with cost was thoroughly explained before any work was begun. Best experience we have had with any work ever needed. Would absolutely recommend and will hire again if needed! Exceptional start to finish.

It went well. Company has camera that can show them as well as you, just what the problem is. Have called this dependable company several times in the past two years. From appointment setting to completion of jobs, all went well. It went well. Have used this dependable company several times in the past two years. Employees from appointment setting to completion of job are all personable. They have a camera to show them as well as you, what the problem is. Definitely recommend and will continue to call them when needed.

Excellent. The arrived when they said, explained what needed to be done, assisted us in getting a leak mitigation and restoration company.

Initially a DIY attempt to replace a leaking toilet shut off valve turned into a Saturday call for plumbing repair. In the course of the DIY stop valve replacement, the original compression nut and ring could not be removed from pipe due to age/corrosion and were showing some wear. After installing the new stop valve but leaving old nut and ring, water was leaking even more - so I had to call in the professionals. Gino from Phend Plumbing was quick to arrive (water was off as well), quick to efficiently complete the repair and most of all the price was wonderful. Received an estimate for future work as well. Can't ask for more than that - fast, efficient and reliable repairs at a wonderful price. I will be using them in the future and would recommend to others. Anna Galentine Mesa, AZ

They fit us in within an hour. They were informative and very customer service oriented. The repair itself was done in a half hour and our water was up and running again! Overall it was quick and easy and I’ll call Phend for any other plumbing needs.