Paul's Ace Hardware

Hardware & Home Improvement Stores, Fireplaces, Generator,

About us

Established in 1956 by Paul E. Dauwalder, now third generation owned and operated, Paul's Ace Hardware has grown to a 5 store chain providing home improvement and building supplies and materials to valley homeowners, small businesses and contractors. We have the Ace Rewards Visa available for both homeowners and businesses and offer in house account options for businesses. We have monthly Contractor Specials available to our in house accounts and a Paul's Preferral Program available to apply to where we refer our in customers' services to our customers.

Business highlights

68 years of trusted experience

Services we offer

Ace Rewards, Ace Rewards Visa, Assembly, Automotive Chip Key Cutting, Charge Accounts, Custom Color Matching, Commercial Supply, Coupons, Discounts for Bulk Purchases, Delivery, Fax and Copy Service, Gift Cards, Glass cut to size, In-Store Lock Servicing, Key Cutting, Knowledgeable Staff, Lamps Rewired, Lifetime Warranty, Low Price Guarantee, Military Discount, Online Account Access, Propane, Rental, Rug Cleaners, Screen Repair & Fabrication, Special Orders, Window Repair, Senior Discount

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Angela B.
03/2021
1.0
fireplaces, home improvement stores
  + 0 more
This store is a joke. Both times I have tried to do curbside pick up with them I've been greeted with really rude, angry employees. No exception today. I called the store and asked for a manager, I got an acting store manager on the phone who was just about as rude as she could be. At one point she was telling me they didn't charge for orders until they're complete. I told her I was looking at my bank statement online where the money was taken out, she said no, it's just not true. I'm done with this store simply due to the crappy service provided by the employees/acting managers. So much for supporting your local Ace Hardware. Never again. 3 times you're out.
Description of Work: I was trying to get curbside pick up

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

Response from Paul's Ace Hardware
[Member Name Removed], thank you for copying your Yelp review of your experience. As I responded to that review, I did hear from the associate/floor manager you spoke to on the phone and although I'm not quite sure why you got so escalated, it's unfortunate you were so upset. The items in the two other orders you placed we just simply do not stock in our store so they were coming from our warehouse on the next truck to us which would be Monday. You would have gotten an email when they arrived and were ready for pick up. If you feel you were charged for them, feel free to send us a picture of your bank statement that you mention to pauls@paulsacehardware.com and we can forward that along to the Ace Care Center so that can be looked into and addressed. Again, thank you for your time and be well.

    Contact information

    1927 E. Baseline Rd, Gilbert, AZ 85233

    http://www.paulsacehardware.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Fireplaces,
    Generator,
    Landscaping - Lighting,
    Epoxy Flooring,
    Pavers and Hardscaping,
    Misting systems,
    Drain Cleaning,
    Doors,
    Interior Painting,
    Exterior Painting,
    Stucco

    FAQ

    Paul's Ace Hardware is currently rated 1 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 6:00 PM

    Paul's Ace Hardware accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
    Yes, Paul's Ace Hardware offers free project estimates.
    No, Paul's Ace Hardware does not offer eco-friendly accreditations.
    No, Paul's Ace Hardware does not offer a senior discount.
    No, Paul's Ace Hardware does not offer emergency services.
    Yes, Paul's Ace Hardware offers warranties.
    Paul's Ace Hardware offers the following services: Ace Rewards, Ace Rewards Visa, Assembly, Automotive Chip Key Cutting, Charge Accounts, Custom Color Matching, Commercial Supply, Coupons, Discounts for Bulk Purchases, Delivery, Fax and Copy Service, Gift Cards, Glass cut to size, In-Store Lock Servicing, Key Cutting, Knowledgeable Staff, Lamps Rewired, Lifetime Warranty, Low Price Guarantee, Military Discount, Online Account Access, Propane, Rental, Rug Cleaners, Screen Repair & Fabrication, Special Orders, Window Repair, Senior Discount

    Contact information

    1927 E. Baseline Rd, Gilbert, AZ 85233

    http://www.paulsacehardware.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 6:00 PM