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PANDA Carpet & Tile Cleaning

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Carpet Cleaning companies are NOT all the same. PANDA is NOT just a carpet cleaner – PANDA Cleans your Carpet! When considering a carpet cleaning company, know exactly what type of equipment is being used - is it high-quality, professional equipment, or is it a cheap, inexpensive, rental-type piece of equipment? PANDA Carpet Cleaning ONLY uses truck-mounted equipment and hot water extraction (Steam-Cleaning). Industry Experts agree this is the preferred method for cleaning carpet. PANDA Carpet Cleaning’s unmatched cleaning process - ensuring PANDA Carpet Cleaning will be the ONLY Carpet Cleaner you will ever use again.

Business highlights

12 years of trusted experience

Services we offer

Carpet, Tile & Grout Cleaning - Pet Stains and Pet Odor Deodorization, Area Rugs. Fabric Protection - Vehicle Seats & Carpet, RV’s Motor-Homes. Power-Washing - Driveways, Patios, Overhangs.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
0%
3
13%
2
0%
1
19%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Sue P.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I could not use it. I lost my money. Panda did not accept it said they had cancelled the special. I paid full price, but He did an excellent job, he worked hard and cleaned all of my rooms. I don't remember the exact date but it was in June.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Michael D.
08/2015
5.0
carpet cleaners
  + -1 more
Super job as new carpet
Description of Work: Shampoo the living room and part of bathroom hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeremy K.
08/2015
3.0
carpet cleaners
  + -1 more
Provider canceled service scheduling of promotional deal. Angies List then provided refund. I would have liked an earlier notification from the provider.
Description of Work: Provider canceled service scheduling of promotional deal. Angies List then provided refund. I would have liked an earlier notification from the provider.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

Joseph S.
08/2015
1.0
carpet cleaners
  + -1 more
I don't know why you are contacting about this. I did sign up to use this company however before any service could take place, Angie's list notified me that the service with this provider was cancelled. The provider, Panda Carpet, notified me that they had a problem with Angie's List. Both sides blamed the other and no service was done. Angie's List should be aware of this and stop contacting me about a rating. Check your files.
Description of Work: Nothing
Rating CategoryRating out of 5

Dorothy O.
06/2015
3.0
carpet cleaners
  + -1 more
After I had purchased the deal and scheduled a time, I received an email from Panda's informing me that they were unable to perform the work through Angie's list and to contact Angie's list for a refund or another company. I did this and the eork was performed by Palladino's.
Description of Work: He didn't do the work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the review, [Member name removed]. As mentioned in my email to you, due to Angie's List not rectifying the contractual issues between them & PANDA, I was unable to honor the purchase you & others made through Angie's List. As mentioned in the email I sent to you: "Angie's List made the following email request (through me) to you, for a refund: Please have the member call us. We do not call them to handle their refund. Here is the number: 1-855-648-5410." Thank you, [Member name removed].

Diane S.
04/2015
1.0
carpet cleaners
  + -1 more
It did not go at all. The carpet cleaners never showed up, and I called them 3 times and they did not return my calls.
Description of Work: the provider did nothing. I booked this service 4 weeks in advance. I took the day off work to have this service performed. I paid for the service in advance. I used this time to take my dogs to the groomers so they would not be under-foot for the carpet cleaners. I moved my living room furniture alone and was all ready for them. It is now 10:00 a.m. They are 2 hours late and I have called them three times and cannot get a call back. It does not look like they will even show up at this point. I am out my money, a PTO day, and my time, and now, still don't have my carpets cleaned.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Response from PANDA Carpet & Tile Cleaning
Copy of the email PANDA sent to member on APRIL FOURTEENTH, six days before the previously scheduled appointment: -------- Original Message -------- Subject: PANDA Carpet and Tile Cleaning From: Date: Tue, April 14, 2015 4:17 pm To: d********72@yahoo.com Greetings, Thank you for trying to use PANDA Carpet and Tile Cleaning. Unfortunately, due to circumstances beyond my control, PANDA is not affiliated with Angie's List anymore, and they made the following email request (through me) to you, for a refund: Please have the member call us. We do not call them to handle their refund. Here is the number: 1-855-648-5410 I am sorry, as I do not like to turn away business. In reality,it just didn't work out as was advertised to me. If you have any questions, either about the refund process or anything above, please let me know.

Leslie C.
04/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
I have tile in two hallways, the kitchen and entryway--all heavy traffic areas. Over time the grout became grimy and I was getting tired of scrubbing on my hands and knees with a brush to get them clean. Herb came and worked his magic. The process was quite impressive and my tile now looks brand new. He even cleaned the baseboards! I am very happy with the work and will definitely use Panda again. I have referred him to all my friends!
Description of Work: Cleaned tile in hallways and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, (member name removed). PANDA appreciates your loyalty & business!

Iris W.
04/2015
1.0
carpet cleaners
  + -1 more
They emailed me in the evening when they were scheduled today. They wouldn't be able to honor my appointment due to issues with Angie's List. I had planned my schedule around them so that I could get the work done and they gave me less than 24 hours notice before cancelling my appointment.
Description of Work: I purchased a big deal for Carpet Cleaning and Deodorizing of 4 Rooms.
Rating CategoryRating out of 5
$69

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, [member name removed]. As mentioned in my email to you, due to Angie's List not rectifying the contractual issues between them & PANDA, I am unable to honor the purchase you & others made through Angie's List. As mentioned in the email I sent to you: "Angie's List made the following email request (through me) to you, for a refund: Please have the member call us. We do not call them to handle their refund. Here is the number: 1-855-648-5410." Thank you, Iris..!

Linda R.
04/2015
5.0
carpet cleaners
  + -1 more
We purchased the deal for the wrong state. He was very nice and very responsive to us.
Description of Work: I was going to get my carpets cleaned.
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, Linda, even though we are in different states & PANDA was not able to service you. PANDA appreciates your review, however!

Lisa E.
04/2015
5.0
carpet cleaners
  + -1 more
Herb was very prompt, professional, and delivered very clean carpets...I will definitely use him again, and wouldn't hesitate to recommend him!
Description of Work: Cleaned four rooms of carpet per the $69 deal I bought, as well as removed a puppy stain and added a stain protectant to my cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, [member name removed]. PANDA appreciates your loyalty & business!

Tim S.
04/2015
5.0
carpet cleaners
  + -1 more
I am thrilled with how nice the carpets looks. He did an excellent job! I would highly recommend Panda Carpet cleaning for others.
Description of Work: cleaned 4 rooms, stairwell and loft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, [member name removed]. PANDA appreciates your loyalty & business!

Diane D.
04/2015
5.0
carpet cleaners
  + -1 more
He was very professional, down to earth, listened to everything, properly equipped to perform service. He did a very good job on the carpet and spent the appropriate amount of time to complete the job, timely in his arrival, and was very professional.
Description of Work: $69 Carpet Cleaning and Deodorizing of 4 Rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, [Member Name Removed]. PANDA appreciates your loyalty & business!

Judi K.
03/2015
5.0
carpet cleaners
  + -1 more
Herb showed up promptly and was extremely courteous and professional. After looking at my carpets and asking about a couple of stains, he did not try to up the price by pitching pre-stain treatment or anything else. He just went right to work. He spent a long time getting the carpets clean .... and WOW ... are they clean. My carpets are 17 years old and they almost look as good as new. I have used many other carpet cleaners over the years, but I will only use Panda from here on out. Herb is a magician ... don't know how he gets such dingy old carpeting looking bright and clean. The price was very reasonable and the work was awesome and I highly recommend him!!! Thank you Herb! judi
Description of Work: Cleaned 4 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, Judi. PANDA appreciates your loyalty & business!

Beth G.
03/2015
5.0
carpet cleaners
  + -1 more
We have never had our carpeting look so great after a cleaning! It basically looks like new! Panda was able to schedule an appointment quickly and Herb arrived on time. He took great care and a substantial amount of time to do things right and it shows! I would highly recommend this service and I will be using them for all future cleanings.
Description of Work: Cleaned all the carpeting in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, (member name removed). PANDA appreciates your loyalty & business!

Eric W.
02/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Herb was fantastic... showed up on time... was very professional and made sure I was completely satisfied before he left. Thanks Panda A+.
Description of Work: Cleaned entire house... Tile and Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, [member name removed]. PANDA appreciates your loyalty & business!

Mimi C.
01/2015
5.0
carpet cleaners
  + -1 more
Herb did a fantastic job. He was recommended by a coworker and definitely performed magic on my carpets.
Description of Work: Cleaned 4 rooms with carpet. Two of them had pet stains he was able to get them out and make them all look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from PANDA Carpet & Tile Cleaning
Thank you very much for the excellent review, [member name removed]. PANDA appreciates your loyalty & business!

    Contact information

    4293 E Harrison Street, Gilbert, AZ 85295

    www.PandaCC.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Floor Cleaning and Waxing,
    Mattresses,
    Pressure Washing,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    PANDA Carpet & Tile Cleaning is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    PANDA Carpet & Tile Cleaning accepts the following forms of payment: Check,MasterCard,Visa
    Yes, PANDA Carpet & Tile Cleaning offers free project estimates.
    Yes, PANDA Carpet & Tile Cleaning offers eco-friendly accreditations.
    No, PANDA Carpet & Tile Cleaning does not offer a senior discount.
    No, PANDA Carpet & Tile Cleaning does not offer emergency services.
    No, PANDA Carpet & Tile Cleaning does not offer warranties.
    PANDA Carpet & Tile Cleaning offers the following services: Carpet, Tile & Grout Cleaning - Pet Stains and Pet Odor Deodorization, Area Rugs. Fabric Protection - Vehicle Seats & Carpet, RV’s Motor-Homes. Power-Washing - Driveways, Patios, Overhangs.

    Contact information

    4293 E Harrison Street, Gilbert, AZ 85295

    www.PandaCC.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM