Lawson Family Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Lawson Family Plumbing is an experienced family plumbing company that prides itself on high-quality craftsmanship and customer satisfaction. We offer honest, reliable, forthcoming service and a 100% guarantee on all estimates quoted, all products used, and all work performed. With Lawson Family Plumbing, there is no job too large and the work is done right the first time, every time. Plumbing problems can be inconvenient and stressful. Left untreated, small problems can turn in to big, messy problems. Let the professionals at Lawson Family Plumbing keep you from worrying about your plumbing needs. Not only can we handle small problems such as broken garbage disposals and leaky faucets, but we also offer water heater replacements, water heater repair and service, water softener installations, slab leak repairs/reroutes, house repipes and much, much more.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.

Services we don't offer

irrigation repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 393 reviews

Carol M.
10/2018
5.0
plumbing
  + -1 more
Had prompt response to my inquiry. Unfortunately, I couldn't afford their price. Single senior on limited income. If I had the money I would have had them to the job.
Description of Work: Estimate of replacing broken toilet

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
10/2018
5.0
plumbing
  + -1 more
Lawson Family Plumbers came right out when I called them. Their quick response and professionalism was excellent. I would definitely use them again! I highly recommend them.
Description of Work: Replaced Fill Valve on Master Bath toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

William G.
10/2018
5.0
plumbing
  + -1 more
Ben was prompt, conscientious, and very professional. All went well, and is in great working order. Excellent high quality work for a reasonable cost. Would definitely refer this company to my family and friends.
Description of Work: Replace a kitchen faucet, and a cartridge in an older shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam E.
10/2018
5.0
plumbing
  + -1 more
Great! Darrel was very friendly, knowledgeable and accommodating with time schedule.
Description of Work: Replace front main line to house at faucet junction and place soft water loop

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Liz I.
08/2018
5.0
plumbing, water heater repair
  + 0 more
They did a great job. They came out on Sunday for an estimate and completed the job in the time promised, They were prompt, courteous and professional. I would definitely hire them again
Description of Work: They replaced my hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Brant F.
08/2018
5.0
plumbing, water heater repair, water softeners
  + 1 more
I met with Ben from Lawson Family Plumbing about a month ago to review the age and health of my water heater in our new house. This call was free, and Ben provided me with some valuable insight into the health of the heater - it was around 9 years old and about half full of sediment from typical use. He provided several quotes for replacement. Fast forward about a month and I called up Lawson to get the quote cleaned up and refreshed as Ben had put many options on it. They promptly emailed me a clear quote, which I agreed to shortly after. They called me very promptly the next day to schedule the install later that week at my convenience. Ben and his apprentice were very communicative of some issues they ran into getting parts that morning and also very clear about their timing of arrival. Work went as planned and they were very cognizant of not turning off house water or power for any longer than necessary. They even capped some pipes temporarily while they went for some lunch and more supplies so we could have water while they were gone. They cleaned up the work site very well at the end of install. They did miss a few things during the install: they forgot to install an expansion tank, and did not install a controller for the recirculating pump on my unit. I wrote a quick email to the owner, Jeffery, and I got a call quickly to schedule Ben back out to correct these issues. Small things like this really make the company nice to work with! The price was a bit high, but the quality of work is superb and they warranty all of their work and the equipment they provided.
Description of Work: Water Heater Replacement, Water Softener Install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Michele S.
08/2018
5.0
plumbing
  + -1 more
Called another plumber first who didn't seem to want to fix anything then found Lawson Family Plumbing. Super fast response and set up appointment for when I'd be home. Technician called before appointment, showed up right on time, gave estimate for work and had everything done and was gone within an hour. Super friendly, good service and great price. Can't ask for anything more and while I hope I don't need a plumber again any time soon, if I do I know who I'm going to call!!!
Description of Work: Leaky outside pipe and faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

TERRY P.
06/2018
5.0
plumbing
  + -1 more
From start to finish, we had a great experience. Our tech, Jeff, first showed up the same day we had called for an estimate as he had a local cancellation. Jeff was very professional and knowledgeable. We showed Jeff what was to be done at that time. A few days later, Jeff sent a revised estimate as we had an issue come up and wanted to make sure we were comparing the same thing amongst estimates. Through out the process, I consulted with Jeff, who exhibited great communication skills, a sign of great customer service. When everything was all said and done, we chose Lawson Family Plumbing for our home improvement project as they had the balance of fair pricing, great communication skills, and could do the project when it was convenient for us. That service was performed on June 15. Jeff called 30 minutes prior to arriving for the appointment, along with his assistant. We showed them all of the parts we supplied and they verified we had everything intact. Our project was completed in approximately 2 hours. The quality of the workmanship was great. We are very pleased with this project. We would HIGHLY RECOMMEND Lawson Family Plumbing for your home improvement needs. Much appreciated and thanks again!
Description of Work: Our home improvement project consisted of modernizing our 2 1/2 bath rooms. We had replaced 4 bathroom faucets, a bathroom sink, a toilet was pulled and reset due to an issue along as well as replacing parts in all 3 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl M.
05/2018
5.0
plumbing, water heater repair, water softeners
  + 1 more
Technicians were very professional and installation went well. Very happy with the service we received
Description of Work: installation of new water heater, water softener, water loop and reverse osmosis

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

KENNETH T.
03/2018
5.0
plumbing
  + -1 more
Kevin from Lawson Family Plumbing is incredibly knowledgeable and knows what’s needed to get the job done quickly and fairly. He explained clearly the different options for the slab leak and answered any questions I had. He was extremely knowledgeable and never did I feel pressured by any upsells to anything. He took his time to make sure everything was perfect and not only picked up after himself by even all my own junk behind the washing machine where the leak occurred. He had to go through the floor since the pipe location and rerouting through the ceiling was going to be more expensive and impossible to do himself. He only had to go through maybe a 1/4 of a tile and he made sure to not damage anything else. When I initially called they came to look at the leak about two hours later. I was then scheduled to have the leak fixed two days later. Lawson seems incredibly honest. I was actually quoted something and they fixed it even cheaper than that! That’s how honest Kevin and Lawson Plumbing is. Thanks guys!
Description of Work: Slab Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Matthew B.
03/2018
5.0
plumbing
  + -1 more
I was very happy with the service. Plumber showed up as scheduled. The toilets were evaluated and an estimate was provided. I agreed to the service and the work was done in a timely manner. I was impressed on the thoroughness of the work done. The bathroom area was so clean after the work was done, you could not tell they were even there.
Description of Work: Wax seals replaced on two toilets and a Shut-Off Valve replacement on one toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Charles C.
01/2018
5.0
plumbing, water heater repair
  + 0 more
It went very well. Easy to relate to Kevin. Straightforward, educational. Very quick to respond. Excellent work. Would definitely hire again.
Description of Work: Installation of hypervented water heater and replacement of pipe joints that were corroded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elinor Luz C.
01/2018
5.0
drain cleaning, plumbing
  + 0 more
Did a great job! Drain works now. However, they moved me up from the 4-7pm timeframe to 2-4pm timeframe without notice, and I had to miss one of my important meetings in the day at 2pm due to the scheduling misshap. I'd suggest calling the day before to make sure the time you set it for is correct. Got a discount due to being a new customer.
Description of Work: Drain clogged in hallway bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Thomas B.
01/2018
5.0
plumbing
  + -1 more
I had plumbing work done in my kitchen in December of 2017. There was a long-term leak in some old plumbing (from the 60's), which required demolition of part of the wall to repair. Jason K from Lawson was very expert in diagnosing the problem and did a fantastic job on the demolition portion and the repair of the plumbing. I also had an outdoor leak repaired at the same visit. In addition to doing a great job on the two problems, he noticed that the pressure control valve (PCV), which was installed by a different company 2-3 years ago, had already failed. He repaired that as well. Furthermore, rather than just charging me the initial estimated price, he charged for the actual time it took to repair, so that the total job, including the PCV add-on, was less than the initial quote. The service was exceptional from the initial contact and everything following. Jason was not only very knowledgeable, but genuinely friendly and helpful as well. Highly recommend this company. Their reviews are well deserved.
Description of Work: Repair of kitchen sink drain, including partial wall demolition. Repair of leak in outdoor plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

David V.
01/2018
5.0
plumbing
  + -1 more
very well the project was completed on time and professionaly
Description of Work: replace water supply line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Clayton R.
12/2017
5.0
plumbing
  + -1 more
Jeff was on the other side of town and drove to North Scottsdale to fix the pipe that had broken off in the wall. Took little time to fix. He was very prompt and professional!
Description of Work: Shower head repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane F.
12/2017
5.0
plumbing, water heater repair, water softeners, drain cleaning
  + 2 more
Excellent. Also ended up with new Hot Water Tank with "T" connected to speed hot water delivery to master bedroom. Also water softener including loop. Dave was very personable and accommodating, reviewed everything we needed to know and assured us that we could call with any questions that may come up. Would hire again in a heartbeat.
Description of Work: Clean out drain, check slow drain, replace 2 exterior valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brianna T.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
The plumber was very polite and even understanding that I was a few minutes late as I was arriving from work. Did a great job and gave an estimate for other items that may need fixed in the future. The admin were also super quick in sending me a copy of the invoice that I requested. Would use again.
Description of Work: Drain clearing, replaced seal on toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366

Carol G.
12/2017
5.0
plumbing
  + -1 more
Very knowledgeable! Timely and professional
Description of Work: Toilets replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill P.
12/2017
5.0
plumbing
  + -1 more
Went extremely well. Great service man.
Description of Work: Had a leaking outdoor faucet. Tried several plumbers on a Saturday afternoon but could get no response. Called Lawson and they sent out a service man on Sunday morning. Fair price and great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

WILLIAM M.
11/2017
5.0
plumbing
  + -1 more
Just great, Please see above on "what work need to be done."
Description of Work: Had a problem with a drip irrigation system and the main water shut-off valve to the house needed replacement. Vic, the plumber, was truly professional and genuinely friendly. Must also add, that we had just moved into this house and were not familiar with a plumbing system that included a fire sprinkler system, provisions for smart water, and a drip system. Vic very clearly and patiently explained the systems. He does have an uncanny ability to explain systems. It was appreciated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Bob A.
11/2017
5.0
plumbing, water heater repair
  + 0 more
Tony from Lawson plumbing did a great job
Description of Work: Replace Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Bob A.
11/2017
5.0
plumbing
  + -1 more
I had connected other plumbing companies and they could not respond for a day or two. Contacted Lawson's and someone responded within an hour and fixed the problem plus checked on a few things for me. The tech was just great and the person answering the phone was just the best!
Description of Work: my outside water faucet needed to be replaced. I had taken it off and realized it needed to be soldered on. Water was turned off for the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mary Ann S.
10/2017
5.0
plumbing
  + -1 more
The job took longer than anticipated because the pipe had to be lowered due to the dept of the sink. Very pleased that he took the time to check out all of the plumbing to be sure there were no leaks and that the facet and dishwasher were hooked up properly.
Description of Work: Installed a new kitchen facet and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
10/2017
5.0
plumbing
  + -1 more
Our renters contacted us on a Sunday afternoon to let us know that the garbage disposal was leaking in our Peoria, AZ home. Lawson Family Plumbing was able to take care of it the same day! We were so thankful that they were able to do this in such a timely manner--even on a weekend. Normally, it would have cost $275, but they honored a special deal for Angie's List members which brought the price down to $219. Our renter was happy with the results and impressed with their courtesy and professionalism. We would definitely call Lawson Family Plumbing in the future.
Description of Work: Garbage disposal needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
272014
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Excavating,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Water Coolers

FAQ

Lawson Family Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lawson Family Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Lawson Family Plumbing Inc offers free project estimates.
Yes, Lawson Family Plumbing Inc offers eco-friendly accreditations.
Yes, Lawson Family Plumbing Inc offers a 5% senior discount.
Yes, Lawson Family Plumbing Inc offers emergency services.
Yes, Lawson Family Plumbing Inc offers warranties.
Lawson Family Plumbing Inc offers the following services: Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.
irrigation repair

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day