Lawson Family Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Lawson Family Plumbing is an experienced family plumbing company that prides itself on high-quality craftsmanship and customer satisfaction. We offer honest, reliable, forthcoming service and a 100% guarantee on all estimates quoted, all products used, and all work performed. With Lawson Family Plumbing, there is no job too large and the work is done right the first time, every time. Plumbing problems can be inconvenient and stressful. Left untreated, small problems can turn in to big, messy problems. Let the professionals at Lawson Family Plumbing keep you from worrying about your plumbing needs. Not only can we handle small problems such as broken garbage disposals and leaky faucets, but we also offer water heater replacements, water heater repair and service, water softener installations, slab leak repairs/reroutes, house repipes and much, much more.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.

Services we don't offer

irrigation repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 276-300 of 393 reviews

Robert S.
11/2020
5.0
plumbing
  + -1 more
Sink trap drain replacement
Description of Work: Sink trap drain replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Alysa E.
10/2020
5.0
plumbing
  + -1 more
Plumbing service call
Description of Work: Plumbing service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sheila M.
08/2020
4.0
plumbing
  + -1 more
It was Ok.
Description of Work: Faucet replacement in the kitchen.
Rating CategoryRating out of 5

Duane A.
02/2020
5.0
plumbing
  + -1 more
FINEgggggggggggggg
Description of Work: REPLACED 2 FAUCETS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer N.
12/2019
5.0
plumbing
  + -1 more
They were very helpful.
Description of Work: Water leak at hose bib

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Thomas S.
01/2019
5.0
plumbing
  + -1 more
repaired zfgdftj
Description of Work: Repair of shower control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reid follansbee F.
01/2019
5.0
plumbing
  + -1 more
Quick dependable service.
Description of Work: Installed faucets in kitchen & bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

Donald J.
12/2018
5.0
plumbing
  + -1 more
excellent. no problem
Description of Work: Install kitchen faucet and replaced shut off valves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mano M.
10/2018
5.0
plumbing
  + -1 more
work went well.
Description of Work: worked through all problems professionally

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
08/2018
5.0
plumbing
  + -1 more
Without any issues.
Description of Work: Replaced a pop up in the maser bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara J.
03/2013
5.0
plumbing
  + -1 more
I really don't remember what date it was done but I was very impressed on not only the work but the professionalism. I would definetly recommend them again. THey arrived when they said they would and was done professionaly.
Description of Work: Had a garbage disposal replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Connie H.
03/2013
5.0
drain cleaning, plumbing
  + 0 more
I have been smelling a musty smell in the hall and one of the bedrooms off one off the main bathroom. They were punctional and took their time going over everything. They did not find any water leaks in the house but I did have a leak from the pool. They felt it was possible that I might have a crack or cracks in the vent pipes all which were behind wall so they suggested I call a company to have pressure test & smoke test on sewer system to determine leaks. We also discussed the possibility of a crack in the slab that is letting fumes up from the wet earth under the slab. The ground around the foundation in the area I was smelling was very wet due to the sprinkler system spraying on the wall and because of the rain we have had. I did have the sewer system tested and I did not have any problems. It is good to know that my entire system is OK. It is so refreshing to have a company that was professional and offered many suggestions on things I could do. I will always call this company for any plumbing issues I may have in the future.
Description of Work: Check all plumbing (inside and out) for leaks. Checked all waste lines and pipes for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Kerry S.
02/2013
5.0
drain cleaning, plumbing
  + 0 more
We purchased a coupon for $200 worth of services for $119. The total of $371 was in addition to the coupon we used. Although Sat and Sun are not considered normal business hours to use these coupons, Lawson's was cool enough to accept ours. thank you. Tony was our service provider and arrived almost 1 hour earlier than the initial 3 hour estimated time frame given to us. He was very professional, courteous and did an excellent job explaining his need to re-configure the previous mess we made in attempting to install a water pressure reducer valve and shut off valve. He provided us an estimate of the services and parts cost and then went to work. Overall, we are happy to not have leaky pipes now and would recommend Lawson's highly for any of your plumbing needs. And Tony deserves a big raise, or possibly a partnership role with Lawson's... Thanks, Severson Family Phx, AZ
Description of Work: Tony was the service provider and did an excellent job re-configuring our previous messy attempt at installing a water pressure reducer valve and a new shut off valve on the outside of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

Carol S.
01/2013
2.0
plumbing
  + -1 more
I saw the add on Angies list and bought the $119 2-hour labor offer from Lawson family plumbing. The plumber arrived on schedule. What bothered me is he told me the worst possible scenario for the toilet and i felt like he was preparing me for a huge expensive job. After he checked it out, he said the only problem was some equipment inside the tank that needed to be replaced. Two hose bibs and the toilet tank replacement cost me $345 + $119 for a total of $464.00 which i believe is excessive. Here is my concern over Angie's list Big Deal providers. You pay the "Deal" in advance and this is the second company that i believe pockets the "Deal" funds and manages to charge you full rate for the work, no savings.
Description of Work: Fix leaky hose bibs and toilet.
Rating CategoryRating out of 5
$482

Response from Lawson Family Plumbing Inc
Thank you for your concerns. However after receiving over 70 five star ratings across several different review sites and never once recieving a bad review as you can imagine this brought great concern to me as the owner of Lawson Family Plumbing. I do apologize if Tony your reponding plumber prepaired you for the worst on your toilet. I will be having a conversations about that with him. From what I can tell you are however mistaken about a few things on your review. Your coupon was not $119 for 2 hours of labor. It was $119 for $200 worth of service. Your job did not only include two hosebibs and a toilet issue. It also included two trap assemblies undernether two lavatory faucets. Which with those five different items our flat rate price would bring the total to $540.00 however you had a $200 in value coupon which then brought your total to $340.00 plus tax. The coupon you purchased from angies list was $200.00 worth of service for $119.00. This brings us to your next comment and I quote, "Here is my concern over Angie's list Big Deal providers. You pay the "Deal" in advance and this is the second company that i believe pockets the "Deal" funds and manages to charge you full rate for the work, no savings. In response to this unproven slander against my company, We use a flat rate guide to determain the cost of all jobs. Our flat rate is printed in a book that the plumber uses at every job. We DO NOT creat numbers out of thin air. Here is your price break down from my flat rate book. 2 hose bibs at $155.00 a piece, 2 lavatory trap assemblies at $95.00 per and 1 toilet rebuild at $135.00 this gives you a total of $635.00 any time a customer combines multipe items we discount a job by 15% this was done as a courtesy, which gives a total of $540.00 minus your $200.00 coupon from angies list your new total comes to $340.00 plus tax which is exactly what you paid for. My flat rate guide was last revised 11/05/2012. Your job was completed on 12/13/2012. We gave you the pricing up front and you agreed to it. It has been over a month since we provided service to and you have at no time contacted me reguarding your concerns. It is only now that you decided to come forward with your concerns by posting a slanderous remark not only about my company but also about how Angies List works. Lawson Family Plumbing has a 100% satisfaction guarantee which means if you would of contacted me about your concerns I would of made sure you were 100% satisfied with the outcome. I sincerely apologize that you feel like you were over charged. My plumber was at your house for a total of 3hrs and 20 minutes. He did every task you ask him to and from what I can tell you have no issues with the work that was done other than price. I see this as being odd I have serviced over 10,000 customers of which 71 left reviewson the internet of those 71 only 1 person complained about pricing.

Robert and Carol D.
01/2013
5.0
plumbing, water heater repair, water softeners
  + 1 more
Excellent! Neat, workmanlike installation, practical instruction as to how to use the systems as well. An example: I was away from the house when he was putting in the reverse osmosis faucet and he sent me phone pictures to make sure he was doing exactly what I wanted.
Description of Work: Jeff is the best Plumber I have known, this is a fact. He does excellent work, his prices are reasonable - for example, he did the work for less than I could have bought the parts for, and these systems are from a major manufacturer. H e is a great guy to deal with, both in business and as a person. I am an Engineer so I am very particular and fussy and he understands my requirements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rodney C.
12/2012
5.0
plumbing, water softeners
  + 0 more
These guys arrived on time and were happy to be working on a Saturday. They cleaned up after themselves and did a professional job. I was impressed with their knowledge and insight they had to offer. I like that they are family owned also.
Description of Work: Replaced and installed a new water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michelle W.
12/2012
5.0
plumbing, water softeners
  + 0 more
Owner came out himself to look over the job and discuss options. He did call ahead of arriving and did arrive within the appointment window time. The walk out for the job was detailed and he asked a lot of questions to find what system would meet my needs and budget. Although I did opt to go with a different system I would recommend and call this company first for my plumbing needs.
Description of Work: Had them come out to provide an estimate on a water softening and conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul L.
12/2012
5.0
plumbing, water heater repair, water softeners
  + 1 more
Tony from Lawson Family Plumbing showed up on time, was friendly to my tenant, drained my hot water heater, checked my water softener and reverse osmosis system to see that everything was fine, and he then installed a whole house hot water recycling pump to provide me with hot water quickly. Lawson Family had not advertised for this service; however, another company had but they refused to travel as far as my home is from their company. Since Lawson had provided me with great service previously, I called them and they agreed to give me the exact same service at the same price as the other company.
Description of Work: Wanted to have hot water at my hot water faucets quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paul L.
10/2012
5.0
drain cleaning, plumbing, water softeners
  + 1 more
They were very easy to contact. I was very happy with the work done. The pricing was excellent. I was very happy all around.
Description of Work: They did plumbing work and installed water softener and a reverse osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter M.
09/2012
5.0
plumbing, water softeners
  + 0 more
They arrived on time and did their work with no problems. It was installed in the time allotted. They also checked a few leaks around the house no extra cost. These guys are great! I highly recommend them.
Description of Work: They replaced my old water software with a new 50,000 grain high-quality water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert and Carol D.
07/2012
5.0
plumbing, water heater repair, water softeners
  + 1 more
I am an engineer and very particular and fussy about the quality of the work. Everything Jeff did was technically to the highest standard. We will go nowhere else for all our plumbing work.
Description of Work: We found Jeff Lawson, the owner of Lawson Plumbing very obliging and easy to deal with. He came out the same day we called him to replace a water heater that had leaked into the garage. He was polite, got on with the job promptly and left the work area clean. We were very impressed with his work and asked him back several times to do other work on a rental unit we were getting ready.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Melanie B.
06/2012
5.0
plumbing, water heater repair
  + 0 more
Purchased the Angie's list, water heater refurbish deal. Work was done promptly, friendly, professionally, and correctly. I would have no hesitation using the company again. Great job!
Description of Work: Water heater refurbish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

JOHN W.
05/2012
5.0
plumbing, water heater repair, water softeners
  + 1 more
Found the water heater was leaking in the morning and Jeff was able to come in the afternoon.Jeff was prompt, knowledgable and provided excellent service. He took all the broken stuff away and did a good job of cleaning up. He was willing to give advice on non-related plumbing issues.
Description of Work: Replaced the water heater that was leaking. Checked on warranty and saved us $200 as the heater was still under manfacturer's warranty. Removed old water softener also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Frances R.
03/2012
5.0
plumbing, water softeners
  + 0 more
I had been looking for someone to replace the reverse osmosis for months...no luck. Then I saw an Angies list ad and called...the rest is very satisfying.
Description of Work: Jeff changed the RO filter, replaced broken faucet and I bought a water alarm for under the sink...great item. Everybody needs one. I was so pleased that I have already referred a friend. Frances Queen Creek, AZ

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Mary C.
11/2011
5.0
plumbing, water softeners
  + 0 more
Jeff Lawson installed a new water softener and a reverse osmosis system in our home. He did a good job, thoroughly explained how the system worked and gave good instructions to insure good future performance. I would recommend Jef Lawson and Lawson Family Plumbing for any of your needs.
Description of Work: Replacement water softener Reverse Osmosis Drinking system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
272014
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Excavating,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Water Coolers

FAQ

Lawson Family Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lawson Family Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Lawson Family Plumbing Inc offers free project estimates.
Yes, Lawson Family Plumbing Inc offers eco-friendly accreditations.
Yes, Lawson Family Plumbing Inc offers a 5% senior discount.
Yes, Lawson Family Plumbing Inc offers emergency services.
Yes, Lawson Family Plumbing Inc offers warranties.
Lawson Family Plumbing Inc offers the following services: Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.
irrigation repair

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day