Lawson Family Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Lawson Family Plumbing is an experienced family plumbing company that prides itself on high-quality craftsmanship and customer satisfaction. We offer honest, reliable, forthcoming service and a 100% guarantee on all estimates quoted, all products used, and all work performed. With Lawson Family Plumbing, there is no job too large and the work is done right the first time, every time. Plumbing problems can be inconvenient and stressful. Left untreated, small problems can turn in to big, messy problems. Let the professionals at Lawson Family Plumbing keep you from worrying about your plumbing needs. Not only can we handle small problems such as broken garbage disposals and leaky faucets, but we also offer water heater replacements, water heater repair and service, water softener installations, slab leak repairs/reroutes, house repipes and much, much more.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.

Services we don't offer

irrigation repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 226-250 of 393 reviews

Bryan L.
02/2014
5.0
plumbing
  + -1 more
We received excellent services, Very good experience with this company.
Description of Work: Replace garage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

CHARLES K.
02/2014
5.0
drain cleaning, plumbing
  + 0 more
That turned out well. I had them tear out a bathtub due to the drain line. That had to be replaced and it took them 2 days to complete that work. They drilled into the cement slab, replaced the piping and put the new tub as well as replacing the new slab and wall around the tub. Two plumbers worked both days.
Description of Work: I purchased a Big Deal from this company for: $119 for $200 worth of plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

John K.
02/2014
5.0
plumbing, water heater repair
  + 0 more
The Technician was prompt, friendly and efficient. He explained what he needed to do to diagnose the problem, then explained clearly what needed to be replaced and provided the cost before he proceeded. I would definitely use this provider in the future.
Description of Work: Replace heating coil in our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Cheryl S.
02/2014
5.0
drain cleaning, plumbing
  + 0 more
A very nice man answered the phone right away and the plumber arrived at my house in about an hour. Matt took a look at the problem and got right to work. He did a thorough job and cleaned up after the work was done. I will call this company again if I need a plumber.
Description of Work: Cleared plugged kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

sherri B.
02/2014
1.0
plumbing
  + -1 more
We called Lawson's to come out and give us an estimate to fix our sink. They were on time but after the plumber looked at our sink-he quoted us a price of $600!! Thinking that was outrageous-I called another plumber on Angie's list and got the exact job done plus extra work for only $265.00! They are way over-priced! I hate to say this but I will never call Lawson's Family Plumbing again and I have told my friends about my experience.
Description of Work: Replace a kitchen sink

Rating CategoryRating out of 5
value
1.0
punctuality
5.0


Response from Lawson Family Plumbing Inc
I would like to apologize that you feel Lawson Family Plumbing, Inc. gave you an outrageous FREE estimate to install a kitchen sink. I have researched this situation extensively and here is what I have found. The free estimate that we gave you was not just to install a kitchen sink it was also to do the following: install kitchen faucet, install garbage disposal, install basket strainer, install R. O. faucet, replace both hot and cold emergency shutoff valves, replace both hot and cold supply lines, rework the poly lines for your reverse osmosis to replace the old lines, and not to mention remove your old cast iron kitchen sink and replace with a stainless steel sink. Your job was estimated to take between 4 to 6 hours. I take receiving this grade very personal so I have also went a little further in my research and contacted 5 competitor plumbing companies for estimates and I have also contacted 5 handyman companies. Please remember that handyman services are not required to carry the same license, bond and insurance. The estimates I received from the 5 plumbing companies range from $450 to $800 plus tax. The estimate I have received from the handyman services range from $200 to 500 plus tax. I am not assuming that you hired a handyman however the rate you quoted above for the work you had done of $265 which includes miscellaneous parts would mean that your fully licensed, bonded and insured plumber would be charging you less than $50 dollars a hour. I think finding a plumber charging these rates would be a keeper and I am extremely happy you were able to find this rarity. I wish I could find a vehicle mechanic that low and to think I have to come to them with my work trucks they don't come to me. I do thank you for allowing Lawson Family Plumbing, Inc. give you a FREE estimate. The very first ever F grade we received is on a free estimate how ironic. Sincerely, Jeffrey Lawson President Lawson Family Plumbing, Inc.

Teri S.
02/2014
5.0
plumbing, water heater repair
  + 0 more
The heater is over ten years old but has been on "vacation" mode part of each year and the house has a water demineralizing system. The technician came out within a couple of days, checked everything out, and indicated the heater was working and there were no apparent problems. He took pictures of the heater so that they could be responsive if we needed a new one. There were no additional charges. After talking to the technician, we feel comfortable about the tank for another year or two.
Description of Work: Flushed the hot water heater and checked the connections and heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Roy L.
01/2014
5.0
plumbing
  + -1 more
I had a leak in the main water line coming into our house. The leak was at the joint where they convert the PVC coming from the street to the copper going into the house. Our house is about 20 years old. I called Lawson on Sunday morning about 8:30 am. Phone was promptly answered. Their tech was tied up on a hot water heater job but they called us several times to let us know their status. Their tech arrived about 2pm, had the leak fixed by about 4pm including travel time to get some parts. The tech from Lawson, Matt, had a pretty good idea what was leaking before he started. He repaired the leak, putting in new copper and PVC fittings, did a nice job, took the time to explain what he was doing and why. The charge for the repair was $280, very reasonable, especially for a Sunday. I would definitely use them again.
Description of Work: repaired leak in main water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Luis M.
01/2014
5.0
plumbing
  + -1 more
We've had Lawson's plumbing to our house 3 times. They always do a great job! When the shower they repaired began leaking a few months later, they replaced the cartridge free of charge. Extremely fair priced - they beat other quotes we received!
Description of Work: Multiple repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David L.
12/2013
5.0
plumbing
  + -1 more
We received excellent service. They contacted us in less than 24 hours after we left a message for them. They arrived when they said they would. They never gave the impression they were rushing through the job cause it was after 5:00pm and some people want to go home at this time. They explained everything they were doing so I wasn't in the dark. Very good experience with this company.
Description of Work: Serviced for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

pete H.
12/2013
5.0
plumbing
  + -1 more
Everything went well, the plumber knew what he had to do and was very professional.
Description of Work: They installed a faucet and sink disposal and moved the disposal to the other sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Julia F.
11/2013
5.0
plumbing, water heater repair
  + 0 more
I was contacted and scheduled promptly. Technician was professional and friendly. Explained what he did and made appropriate recommendations. Technician was also able to answer my questions about different water softener systems and requirements for my home to install.
Description of Work: Annual water heater maintenance including flushing water heater. Purchased an online special deal on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Rebecca L.
11/2013
5.0
plumbing
  + -1 more
very fast and great job, however it was expensive
Description of Work: replaced out side spiggot

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rene B.
11/2013
5.0
plumbing
  + -1 more
Thank you so much for saving my day.
Description of Work: They replaced my broken water input line feed to my bathroom toilet. I broke it trying to replace the line. Because I had to shut to whole house water line off to prevent flooding I thought I was lost. But the Lawson Family plumbing saved my day! They were very thoughtful of my situation and responded within an hour to my needs. The cost was very fair (especially when it was a Sunday) and the service was professionally done. I give this family plumbing a top rating (A+). Gratefully, Rene Boufford.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Faith H.
11/2013
5.0
plumbing
  + -1 more
They installed a new garbage disposal at a good price. I have some difficult tenants (worse than some homeowners!) and they were able to accommodate her with no issues.
Description of Work: I used Lawson Family Planning, Inc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Marcia K.
11/2013
5.0
plumbing, water softeners
  + 0 more
I called Lawson Family Plumbing on 2 separate occasions. The first time was to inspect my water softener. Michael came out and inspected the unit. Rather than trying to sell me another unit, he was able to repair the drain line leak. Very happy to possibly get another several years from the unit. I also received an estimate for installation of ball shut off valve in main water line. I had one already but I needed one that would still allow my irrigation to run if the shut off valve was in use. Michael came out again 2 days later and did the work, and even let me watch him work. I would readily call them for future projects and in fact recommended them to my neighbor.
Description of Work: Water softener repair and installation of a main shut off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Paula P.
11/2013
5.0
plumbing, water heater repair
  + 0 more
Matt arrived on-time and was very professional and courteous. He flushed the water heater which was about 7 years old, but it didn't really have any sediment in it (we have a water softener, so that's probably why). However, it's a good thing he DID flush it because in checking it over, he discovered that only the top heating element was working and the old owners, perhaps knowing this, had cranked the water temp up to a scalding 150 degrees!!! Geez. We had him put in a new element and a new thermostat, then turn down the water to a normal 120...wow. As for the "drip" in the wall, turned out that it was only happening when the hot water was on and only in one sink in the MB. He listened intently and smiled and told us it wasn't drip at all. Whew! It is a common sound that some hot water pipes make as they expand on heating up. Sometimes the holes that they are inserted through in the walls are too tight, or the straps they are secured with are too tight, and they move making ticking or "dripping" noises. Good to know! He also inspected our valves throughout the house, making comments and adjusting our MB toilet valve for free. No up-sell on anything, just suggestions. I later emailed back to ask some questions about our water softening systems (they didn't install it) and how to clean it and got Jeff Lawson himself calling me on a Saturday night! Now how many plumbers do you know who would respond like that??? Not many is the answer. But Lawson's in awesome...that should be their tag line! We've found our plumbers for good. Unreal service, super knowledgeable and not out to gouge anyone, but to help and educate.
Description of Work: We originally called them to check a dripping noise in our bathroom walls, but also got the water heater flush special and the whole house plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mike S.
10/2013
5.0
plumbing
  + -1 more
The tech called me and told me he was on his way to look at the icemaker water valve leak. He was very professional and courteous. The valve was tightened and he gave me 2 estimates for furture work if needed. If I have another plumbing probelm I will certainly call this company
Description of Work: Tightened the valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JoLynn S.
10/2013
5.0
plumbing
  + -1 more
The office contacted me in less than 24 hours, set up my appointment and then the plumber showed up to do the work. He was on time, kept the whole area clean, was professional, and quick. I'd use Lawson Family Plumbing again for sure!!!!
Description of Work: Provided and installed Badger 5 Garbage Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gary S.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
Will be using them again very soon.
Description of Work: Cleared sink aerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert S.
09/2013
5.0
plumbing
  + -1 more
I needed garbage disposal replaced. The Lawson Family Plumbing company was offering a deal through Angie's list for $195. I made the purchase through Angie's list website and was contacted by the plumbing company shortly there after. I scheduled the installation and asked for the toilet to be inspected as there were problems with the tank. I was not present when the tech arrived but he was with in the window of time they provided. The tech installed the new garbage disposal and inspected the toilet. He was able to adjust something on the toilet and did that with out an additional charge. The tech contacted me by phone to explain what he did. Good transaction.
Description of Work: Replaced garbage disposal and inspected toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Kathryn M.
09/2013
5.0
plumbing
  + -1 more
It went really well. The whole house filter took a while for them to get in, but all of the installation when well and we have been very happy with the work.
Description of Work: They put in a whole house filter, fixed a leak under our sink, and installed a diaper sprayer in our upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sarah F.
09/2013
5.0
plumbing
  + -1 more
needed new garbage disposal. Saw the service here at Angie's list.luckily they had a coupon which helped with my decision to call this company. The service was fast and efficient. They were very professional. Thank you for a job well done.
Description of Work: Changed garbage disposal. Used their coupon.work was done well and very professional. Will recommend to family and friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Linda F.
09/2013
3.0
plumbing
  + -1 more
It went well but was expensive (in my opinion).
Description of Work: Replaced garbage disposal and put in new faucet which I had purchases.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Cathy F.
09/2013
5.0
water softeners, plumbing
  + 0 more
Very good service. Installed everything and cleaned up. Very easy to work with
Description of Work: Installed sink and faucet. Hooked up reverse osmosis system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mozette H.
09/2013
5.0
plumbing, water heater repair
  + 0 more
The service was great. The Angie's List Big Deal covered the cost of the labor for the repair, as well as a hot water heater flush and a plumbing inspection. Thanks!
Description of Work: Replace thermostat in electric hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
272014
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Excavating,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Water Coolers

FAQ

Lawson Family Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lawson Family Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Lawson Family Plumbing Inc offers free project estimates.
Yes, Lawson Family Plumbing Inc offers eco-friendly accreditations.
Yes, Lawson Family Plumbing Inc offers a 5% senior discount.
Yes, Lawson Family Plumbing Inc offers emergency services.
Yes, Lawson Family Plumbing Inc offers warranties.
Lawson Family Plumbing Inc offers the following services: Plumbing - Water Softeners, Reverse Osmosis Systems, House Re-pipes, Slab Leak Repairs, Water Main Replacements, Sewer Line Replacements, Broken Pipes, Leaking Pipes, Sink, Faucet, & Garbage Disposal Repairs, Dishwasher Setup, Washing Machine Setup, & Toilet Issues. Water Heater Repair & Installation – Gas & Electric, Power Vent, Direct Vent, Point of Use, Energy Star, Tank-less, & On Demand.
irrigation repair

Contact information

1497 E. Baseline Rd. Suite 110, Gilbert, AZ 85233

http://lawsonfamilyplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day