Now with 3 dispatch locations serving Phoenix/Chandler - Gilbert/Mesa - Queen Creek/Satan Valley. Often times we can offer same day service! Call NOW! We at Irrigation Repair Services Inc. strive to provide our customers with prompt, courteous and professional services. Our technicians are knowledgeable, work in a timely fashion, and always do a thorough job. We will always provide the customer with simple ideas and alternatives to resolving the issue without up selling the job with things that are not needed at the time of service. We accept the following as payment: Check, Cash, M/C, Visa, Discover.
Business highlights
22 years of trusted experience
Services we offer
Irrigation installation, repair and troubleshooting, low-voltage lighting installation & troubleshooting.
Description of Work: Another company came three times but did not repair the system. He came once.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Paul H.
06/2015
5.0
irrigation systems
+ -1 more
Lance arrived right on time and immediately got to work. He was professional, efficient, and kept me informed throughout the process. After fixing the leak, Lance showed me the work completed and we tested the line to make sure it was no longer leaking. I was very satisfied with the work completed and would certainly use him again for future irrigation issues.
Description of Work: Lance fixed a leak I had in a irrigation line that ran under my driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92.25
Response from Irrigation Repair Services Inc
THANKS FOR THE REVIEW. WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO WORKING WITH YOU AGAIN. LANCE IRRIGATION REPAIR SERVICES
Margaret B.
05/2015
1.0
irrigation systems
+ -1 more
. Provider did not honor the deal. He did not do a comprehensive anything. He was at my house for approximately 15 minutes (short of the 1 hour indicated in the deal). He didn't check the drip irrigation nozzles because they were under the plants and bushes. When he had the whole system working I asked him to turn it on again so I could locate the nozzles. He refused. He showed me some wet dirt near some roses where the nozzles are very obvious. He did send me an estimate for repair - $120 to "rebuild" the first valve that new costs around $27. The repair kits are around $10. The estimate for the three remaining valves was $60 each - the diaphragm needed replacing. My research shows that the price of the diaphragm is less than $10. He ripped me off when I asked him about the hour promised in the deal. His reply that it only included 6 systems was evidence of the con because I only have 4 systems. So bottom line - what I got for my $84 was a quote for $425 - which I don't believe would be the final costs because he did nothing to check the drip irrigation nozzles. The estimate included replacing the sprinkler heads which worked and only need adjustment for spray. One of the working sprinklers he wanted to replace "due to poor installation" only needed a small fountain moved out of the direction of the spray. Buyer beware - the Big Deal I got was payment of $84 to get a half-assed assessment of my sprinklers and opportunity to "rebuild" units that become much more expensive than replacing with new parts. My experience with Lance White was equivalent to dealing with auto-mechanics who think women are stupid and try to take advantage.
Description of Work: Big Deal was for COMPREHENSIVE SPRINKLER TUNE-Up - which was suppose to include up to 1 hour (or 6 systems) check sprinklers, and program sprinkler timer. There was no comprehensive anything done. Lance White was at my house for approximately 15 minutes. He did not check the front drip irrigation nozzles in the front or back yards because they weren't visible - drip irrigation nozzles are normally near the plants and not out in the open. He did not check 6 systems because I only have 4 (3 in back yard and 1 in front yard.) He originally told me I had 5 valves (in reality I have 4 -the fifth valve he was counting twice wasn't being used and had not been used in years.) One valve was not working correctly. He was able to turn it on and he told me apparently the one valve controlled all nozzles or sprinklers, He said the proof was that there was some wet ground. I asked him to turn it on again so I could see where the various sprinklers were located. He refused still complaining that the drip irrigation nozzles were difficult to find. He noticed that the lawn sprinkler heads in certain areas were not directed correctly - He did not adjust any sprinklers or the water flow to them. I have re-directed sprinklers to correct coverage problems and was shocked when he said they all had to be replaced - which I consider unnecessary. As he was leaving I asked him about the 1 hour service that was part of the deal. He told me the deal was for 1 hour or 6 systems (valves). Because I had been told I had only 5 valves originally I checked. Apparently he was counting non-working value twice. He did not do a comprehensive sprinkler tune up as advertised. He said he would need to rebuild the valves. I asked what rebuild values were compared to cost of new valves. He told me he didn't know anything about the cost of new valves. Effectively I paid $84 to get an estimate for repair. Most contractors don't charge for estimates. Buyer Beware.....the deal is only for an estimate to work - not a comprehensive sprinkle tune up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$84
Response from Irrigation Repair Services Inc
As you can see by my previous reviews, I strive to do what is right and keep the customer happy to ensure the best reviews possible (A rating). If there were something I could do to make this customer happy, I would do it. We are all human and things sometimes get misinterpreted or confusing when you do not understand the issue at hand. The customer in this case clearly did not understand and still does not understand what I was proposing to do. First, the customer clearly did not read the details of the “Big Deal”. Second, the customer did not ask questions during or after the system tune-up. If the customer had, the customer would have had more knowledge about the system than she could have found anywhere else due to my hands-on experience. Rebuilding valves the proper way due to age and faulty solenoids is the safest and best way to handle failing valves compared to just changing out a diaphragm or solenoid, which in this case would have done no good. That would still leave room for a call back since the customer would not be totally rebuilding the valve and would end up costing the customer more in the long run. All in all, if the customer would have tried to communicate with me after the tune-up, she would have found that I was willing to credit her some of the “Big Deal” back towards the repairs as I do for certain customers when they have preexisting issues and are unaware of what is going on. As for the pricing complaint, the customer is failing to understand that the initial valve price included a service call, half hour of labor, material, and tax. As a business owner, we have the right to determine what we do for free. If the customer is referring to a contractor who specializes in maintenance and operates on $25.00 a trip to mow and blow, this is not a legitimate contractor.
Gary P.
05/2015
5.0
irrigation systems
+ -1 more
Lance was very prompt and professional. Removal of tree roots made repair difficult.
Description of Work: Repair irrigation to back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Irrigation Repair Services Inc
THANKS FOR TAKING THE TIME TO REVIEW THE WORK WE PERFORMED. WE APPRECIATE THE OPPORTUNITY YOU HAVE GIVEN US AND WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC
Mark K.
05/2015
5.0
irrigation systems
+ -1 more
Very professional. Extremely knowledgable. Great services.
Description of Work: Replaced circuit board in sprinkler system. Visually inspected all drip lines. Reprogrammed watering times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO REVIEW OUR WORK. WE LOOK FORWARD TO WORKING WITH YOU AGAIN IN THE FUTURE. LANCE IRRIGATION REPAIR
paul B.
05/2015
5.0
irrigation systems
+ -1 more
Excellent quick and thorough work and cleanup
Description of Work: Replaced broken sprinler head and adjusted others. Advised on other repairs needed to make system work optimally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO REVIEW OUR WORK. WE LOOK FORWARD TO WORKING WITH YOU AGAIN IN THE FUTURE. LANCE IRRIGATION REPAIR
Greg G.
04/2015
5.0
irrigation systems
+ -1 more
Lance is extremely knowledgeable and professional, and he went above and beyond his obligation under the Angie's List deal that I purchased. I will definitely being doing more business with IRS in the near future, and I will recommend them to my real estate clients from now on!
Description of Work: Irrigation system inspection and adjust
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO REVIEW OUR WORK. WE LOOK FORWARD TO WORKING WITH YOU AGAIN IN THE FUTURE. LANCE IRRIGATION REPAIR
Scott O.
04/2015
5.0
irrigation systems
+ -1 more
Lance was very fast at getting back to me, very fast at coming out and get the job done and walking me through everything. Highly recommend him and his services.
Description of Work: replaced sprinkler timer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO REVIEW OUR WORK. WE LOOK FORWARD TO WORKING WITH YOU AGAIN IN THE FUTURE. LANCE IRRIGATION REPAIR
cory H.
04/2015
5.0
irrigation systems
+ -1 more
The repairman called to schedule appt. He arrived @ the time scheduled. Finished all repairs in a very timely manner.
Description of Work: We had leaks in our drip system. The repair man came and fixed them (even one I didn't know about, or forgot about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO REVIEW OUR WORK. WE LOOK FORWARD TO WORKING WITH YOU AGAIN IN THE FUTURE. LANCE IRRIGATION REPAIR
Weijie S.
04/2015
4.0
irrigation systems
+ -1 more
Lance is a nice person and came on time. After I told him the problem we met, He found it quickly and fixed it by replacing the parts of the valve. I am happy for his work. However, I hope that the turn-up work would be run more carefully (to check all the irrigation points), in next time.
Description of Work: Asked for a turn-up of irrigation system, and told Lance (the gentleman did the work) that one of the valve could not close. he checked it, and fixed the problem (by replace the valve membrane.)
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Irrigation Repair Services Inc
all visible irrigation points were checked and found to be working properly, valve was rebuilt and problem solved, sprinklers in grass all worked fine while we advised you to keep grass cut shorter to ensure proper coverage, removed multiple start and run times on timer and even gave the customer a discount on top of the discount already......there was nothing more to do.....
Carrie M.
04/2015
5.0
irrigation systems
+ -1 more
I was referred to Lance by our lawn service provider, Valley Dreamscapes (Jeff). Lance was very prompt in returning my call and immediately walked me through testing the irrigation panel - with the hopes of me fixing it myself (to prevent a service call). At the time, we thought we fixed the issue. I had to call him the next day and report that issue was still occurring. He came out that very same afternoon and ended up replacing the circuit board. I was very satisfied with Lance's service and professionalism and will definitely be calling him in the future.
Description of Work: Troubleshot issues with our irrigation system and replaced the circuit board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Response from Irrigation Repair Services Inc
THANKS YOU FOR GIVING US THE OPPORTUNITY TO HELP YOU. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC.
Steven S.
03/2015
5.0
irrigation systems
+ -1 more
Good. He did what was expected and was very personable.
Description of Work: Fixed 2 leaks in the sprinkler hose. Looked at the whole system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Irrigation Repair Services Inc
THANKS YOU FOR GIVING US THE OPPORTUNITY TO HELP YOU. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC.
Zenola C.
03/2015
5.0
irrigation systems
+ -1 more
He is very genuine and knowledgable. I would use this service again. Although I did not get my Angie's list discount.
Description of Work: Lance replaced my contoller box, fix a couple sprikler heads. Explained to me how to use my system and how it was setup in my new house,
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Response from Irrigation Repair Services Inc
Hello member name remove], i apologize for not giving you your 10% discount. The check is in the mail today....thanks again for the opportunity to help you. If you have any questions please let me know.
RALPH M.
03/2015
5.0
irrigation systems
+ -1 more
Lance was extremely professional, courteous and efficient. Completed all the work in a timely manner. Quickly determined root cause and location of the problem. I was very satisfied and pleased with his work. Lance fit me into his busy schedule due to the severity of my problem. He arrived 24 hours after I contacted him.
Description of Work: Repaired and replaced two main cracked irrigation lines which required digging two three foot trenches approximately a foot deep. Removed and replaced the soil and gravel near the trenches. Repaired three spaghetti lines which also required removing the soil and gravel. Inspected and replaced irrigation control box circuit board. Lance indicated replacement was covered under manufacture's warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Irrigation Repair Services Inc
THANKS YOU FOR GIVING US THE OPPORTUNITY TO HELP YOU. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC.
Scott O.
03/2015
5.0
irrigation systems
+ -1 more
He was prompt and within 45 minutes of me purchasing the deal he called to let me know he doesn't service my area.
Description of Work: I purchased a deal for a sprinkler tune-up.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Irrigation Repair Services Inc
thank you for the purchase and i'm sorry to have turned the work down, but the area was far beyond my normal service area. let me know if you ever need service at your current residence since i do service that area. feel free to contact me with any questions or issues you may have in regards to irrigation or lighting. thanks again.
Jonathan S.
03/2015
5.0
irrigation systems
+ -1 more
We showed Lance 3 areas where water was welling up from the ground, one of which was under the front sidewalk. He dug out all the rocks and dirt on either side of the walkway, pulled out the old hoses and spliced in two new ones. In the back yard he did the same thing for two other broken hoses. Fortunately they were not under sidewalks, however he did have to move a boulder to get to one. He also capped off several little feeder hoses that weren't needed any longer. He explained everything he was doing, cleaned up the messes, and even advised us about our watering schedule.
Description of Work: Fixed broken drip hoses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Response from Irrigation Repair Services Inc
THANKS YOU FOR GIVING US THE OPPORTUNITY TO HELP YOU. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC.
Charles N.
03/2015
5.0
irrigation systems
+ -1 more
Lance got the Job done extremely fast, yet was nice enough to show me exactly what he was doing. My family and I are new to Arizona and I know NOTHING about irrigation systems. He helped me get my timer set and on a correct schedule, but also took the time to show me what to look out for to keep future problems from occurring. Basically, I got FAST, Quality service, for a VERY REASONABLE Price. Lance was Professional and Very Courteous. I don't know what else I could have asked for. All i can say is that I HIGHLY recommend Irrigation Repair Services Inc. and will use them again. I will also recommend them to Anyone looking for any service Irrigation Repair Services Inc. provides. Thank you, Lance, for your help!!!
Description of Work: Woke up at 6 AM to a Jogger knocking on our door. Somehow our automatic sprinkler head had been busted off and water was Gushing down the street. I called Lance about 8-:30-9 AM and he said he could be out the next day, which was faster than I was planning anyway. About and hour later, I got a call from Lance stating that he had a cancellation and could fix my sprinkler Same Day if I had the time. I obliged and was Very Grateful that he took the time to call me. He showed up Same Day and fixed my problem. Couldn't get any easier, and I couldn't ask for better service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Irrigation Repair Services Inc
thanks for taking the time to give our company a review on the work performed. we look forward to working with you in the future. lance irrigation repair services inc.
JUDITH R.
03/2015
5.0
irrigation systems
+ -1 more
Lance was punctual and professional.
Description of Work: The valve was rebuilt and a drip repair completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO GIVE OUR COMPANY A REVIEW ON THE WORK PERFORMED. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC
Mariana L.
03/2015
5.0
irrigation systems
+ -1 more
Checked irrigation control box and identified it had to be replaced ($315) given the control board was intermittently working. Checked all the sprinklers, drips and bubblers, adjusted them were needed. Checked for leaks and found four. Moved rock were needed to find drips. Explained operation on programming board and set program. Will come back to address the leaks and cap off two bubblers. Very courteous and professional.
Description of Work: Checked irrigation control box and identified it had to be replaced given the control board was intermittently working. Checked all lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO GIVE OUR COMPANY A REVIEW ON THE WORK PERFORMED. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC
Janice B.
03/2015
5.0
irrigation systems
+ -1 more
Very responsive, prompt, professional and explained how things work. Definitely would use him again.
Description of Work: repaired my irrigation system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Response from Irrigation Repair Services Inc
THANK YOU SO MUCH FOR TAKING THE TIME TO REVIEW OUR COMPANY. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC
Don M.
03/2015
5.0
irrigation systems
+ -1 more
Very pleased with Lance, helped me understand the system, knowledgeable, professional.
Description of Work: Inspected the whole irrigation system, replaced control valves, pointed out pop-ups that needed replacement, inspected the drip system, set up a program on the controller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Irrigation Repair Services Inc
THANK YOU SO MUCH FOR TAKING THE TIME TO GIVE OUR COMPANY A REVIEW. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC
frank R.
03/2015
5.0
irrigation systems, outdoor lighting
+ 0 more
He showed up on time and replaced my valve. Also installed L.E.D. lighting in my back yard
Description of Work: Replaced back flow valve and installed L.E.D. lighting system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$520
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO REVIEW OUR COMPANY, WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE.
Edna H.
02/2015
5.0
irrigation systems
+ -1 more
Called Lance the day before with our problem made an appointment for 8:30am next day. He showed up as scheduled. He adjusted the controller which had gotten messed up when the landscaper replaced a valve. We could not get it to turn or off on schedule. Lance is an expert in the irrigation service. Will hire him to do our sprinkler system in the front yard when we are ready. They also give a 10% discount to seniors .
Description of Work: adjusted and reset everything on the water controller so the irrigation is working again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76.5
Response from Irrigation Repair Services Inc
Thank you for taking the time to review our companys work. We look forward to working with you in the future. lance Irrigation Repair Services Inc.
Linda S.
12/2012
5.0
outdoor lighting, irrigation systems
+ 0 more
Do take advice from someone who knows what they are doing. The "landscapers" I have had really messed things up. I would never allow another landscaper to touch my system. They just don't know what they are doing. If irrigation is the issue, call someone whose specialty is irrigation. Irrigation Repair Services really is a good company. I called them because a close friend, who had used them, really encouraged me to use their services.
Description of Work: I called today to schedule an appointment to have my irrigation system checked. Lance answered immediately and scheduled me for a slot between two existing appointments. He fixed a leak, replaced some soaker/irrigation heads and inspected the landscape lighting in the front. The price was fair and he didn't try to sell me anything I didn't need. What a nice man! He was pleasant, knowledgeable and very professional. I wouldn't hesitate to recommend his services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Response from Irrigation Repair Services Inc
THANK YOU FOR TAKING THE TIME TO REVIEW OUR COMPANYS WORK. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE. LANCE IRRIGATION REPAIR SERVICES INC
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping - Lighting,
Lighting
FAQ
Irrigation Repair Services Inc is currently rated 4.8 overall out of 5.
Monday: 6:30 AM - 2:30 PM
Tuesday: 6:30 AM - 2:30 PM
Wednesday: 6:30 AM - 2:30 PM
Thursday: 6:30 AM - 2:30 PM
Friday: 6:30 AM - 2:30 PM
Irrigation Repair Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Irrigation Repair Services Inc does not offer free project estimates.