The house was painted on the date agreed upon, however, the crew used the same sprayer gun for the trim color as for the base color causing the house to have varying shades of base paint. When the issue was pointed out to the on-sight crew, it was explained that the paint was "still wet" and would dry to match. It didn't and we were stuck with a house painted with three shades of paint. The owner (Chad) was contacted several times, however, never made good on his promise to correct the problem. A complaint was filed with the Better Business Bureau in 2006. The owners never replied to the complaint resulting in a "unsatisfactory" mark on Forte Painting's record.
Description of Work: Our family contracted with Chad S. and Forte painting to paint the exterior of our home based on the recommedations of our HOA.
Rating Category
Rating out of 5
quality
2.0
value
5.0
responsiveness
2.0
punctuality
4.0
$4,200
Anna and Susan W.
10/2006
3.0
house painters
 + -1 more
Chad gave us a discount because 2 family homes were painted. His crew was without a single English speaker. This made communication virtually impossible. They did a good job and it was the lowest bid, but Chad never showed up after the initial bid. It was frustrating trying to ask questions, voice concerns when it has to be done through gestures. I didn't realize we might need to hire a translator to get through the job.
Description of Work: Chad's crew painted the exterior of our home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$2,600
KRISTINE W.
05/2006
2.0
interior painters
 + -1 more
I called Forte's number several times and got a recording asking me to enter their number. Each time I did that it would not go through. The 4th time I called an answering service did answer and I left my information for a call back to get an estimate. I was told that Chad would call me the following day. I never got a call back and did not call again.
Description of Work: Called to schedule an estimate for interior painting.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
CLAUDIA B.
04/2006
1.0
interior painters
 + -1 more
Talked to female who took all my information and never received a call back to schedule estimate.
Description of Work: Interior painting.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
02/2006
1.0
interior painters
 + -1 more
We don't like it when people don't call us back. If they can't do the job we accept that, but at least return the phone call.
Description of Work: It took them three days to return the call. They said they had other work in our area so they would stop by but we've never heard from them again.
Rating Category
Rating out of 5
responsiveness
1.0
09/2004
5.0
house painters
 + -1 more
FORTE'S ESTIMATE WAS ACCURATE. THEIR WORK WAS EXCELLENT AND QUITE THOROUGH. CHAD WAS A GREAT COMMUNICATOR. HE WORKED WITH US WHEN WE HAD TO RESCHEDULE A START DATE. HE COMPLETED THE WORK ON TIME.
Description of Work: CLEANED, REPAIRED, PRIMED AND PAINTED TWO COATS ON THE OUTSIDE OF OUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
09/2004
5.0
interior painters
 + -1 more
CHAD SHOWED UP ON TIME AND PAINTED ALL THE TRIM IN OUR HOME. IT LOOKS BEAUTIFUL.
Description of Work: PAINTED ALL THE TRIM IN OUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
09/2004
5.0
interior painters
 + -1 more
CHAD WAS VERY PROFFESSIONAL, FRIENDLY AND HIS CREW DID AN EXCELLENT JOB RE-PAINTING MY HOME.
Description of Work: THEY PAINTED THE INTERIOR OF MY HOME.
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Service Categories
Interior Painting,
Exterior Painting
FAQ
FORTE PAINTING SERVICES is currently rated 4 overall out of 5.
FORTE PAINTING SERVICES accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, FORTE PAINTING SERVICES offers free project estimates.
No, FORTE PAINTING SERVICES does not offer eco-friendly accreditations.
No, FORTE PAINTING SERVICES does not offer a senior discount.
No, FORTE PAINTING SERVICES does not offer emergency services.
No, FORTE PAINTING SERVICES does not offer warranties.
FORTE PAINTING SERVICES offers the following services: INTERIOR & EXTERIOR REPAINTS, STUCCO & DRYWALL. COMMERCIAL & RESIDENTIAL.