Five Guys Roofing

Unbelievable Negligence: My Disastrous Encounter with Five Guys Roofing Even worse, they displayed a blatant disregard for the weather conditions. Despite assuring me that work would halt in the event of rain, they continued working in the rain, causing unnecessary complications and delays. They also failed to properly clean up the debris, leaving me to clean up dangerous nails and wood fragments to protect my vehicles. Throughout the process, I felt forced to micromanage their every move. They repeatedly missed important details, such as neglecting to replace underlayment on the apex wood where two roofs converged. They also seemed uncertain about whether any plywood was replaced on the second story, a troubling sign of their lack of organization and communication. Their ineptitude persisted during work on the first-story roof, where they initially neglected to replace underlayment on the apex wood and botched the dead valley, leading to water accumulation during a routine hose test. However, the most appalling aspect was their utter disregard for aesthetics. Their decision to install gray tiles alongside my faded red ones, coupled with their nonchalant suggestion to hide the mismatch, demonstrated their lack of professionalism and pride in their craft. My encounter with Five Guys Roofing was a nightmare beyond comprehension. Their negligence, poor communication, and complete lack of attention to detail turned what should have been a routine project into a catastrophe. While I will begrudgingly make use of their free yearly inspections, I strongly advise against considering them for any roofing work. Spare yourself the frustration, disappointment, and danger by seeking out a more competent and professional roofing company. If you've had any prior dealings with them, I urge you to thoroughly inspect their work, as their standard of quality is nothing short of appalling.

They started when they said they would and finished on time, did a fantastic job, would hire them anytime.

They did a great job taking off every tile, adding wood when needed, putting paper down and putting every tile back. I had several cracked tile (100) and every one of them was replaced. They came and painted areas that needed a touch up and even hooked up a vent that had torn. Pictures and videos were sent daily. I’m very pleased with the results.

Great. 5 stars!

Fast, reasonably priced and easy

Had an appointment for 3 pm Saw at 2:15 pm I had voicemail at 11 am and estimator was at house and no one was home. I returned call and estimator said that the office should have called to reschedule. She was going to check and call back in a few minutes. Never did but office did call and left voicemail at 5:30 pm. Never called back to reschedule as I am not impressed

They were great. From the moment I met the guy who gave me the me the quote, through the whole process - they were great! . They were true professionals: matching uniforms. nice-looking vehicles. They didn't leave a mess. Is was as if they weren't ever here - they were very respectful on my property.

Replaced a dormer and roof repair & installed a roof over the 'Arizona room'. Replace the attic vent fans - matched the paint perfectly. There was a lot of attention to detail.

Great. I am very satisfied.

It went excellent. They were on time, on schedule, they met all the requirements. Great work.

They were great. They are very quick, good quality work and good pricing.

The service is excellent.

I hire them on every home I sell, which needs roof work. They have also done roofing work for my son, daughter & eight clients (so far) homes. From office staff to field & sales staff, they are great! Tons of options. They offer a great roof maintenance warranty, which is unheard of! They are local, family-owned and have tremendous integrity.

They were excellent in their service from beginning to end. They were on time to the job, worked steadily until the completion, which was exactly when they said it would be done. They were responsive to all my questions before, during and after the job!

Very professional and customer service oriented; cleaned up every night; minimal mess.