Elite Roofing & Remodeling, LLC

My initial experience with elite was very good. Through home advisor, they reached out to me very quickly. To service techs came out and provided me with a quote. And email came quickly there after and allowed me through email to respond. From there, I never heard back from them. I responded through the email asking if they confirmed receipt and if they would be proceeding scheduling. Never heard back. I emailed them directly and never heard back. I finally called them, and they were very apologetic with no real answers as to why that happened. I ended up doing the work with them and they got me in quickly. The job took about an hour and a half but then looking out my window, they were no longer there. No one let me know that the job was completed or whether or not they had gone to lunch. I was just left in the dark. A day later I did receive an email with an invoice for the job done and I did appreciate that it did have pictures confirming that the job was actually completed. I was expecting a better experience with better communication.

Fast and professional service, they showed up to give a quote for the repair in 24 hours and started the work a few days later.

Quality work.

Very professional and knowledgeable company! Answer and respond all my questions. Include extra home protection with critter blockers. Very good quality work! Very good price compared to some of my friends who hired other companies!

Professional, knowledgeable, and polite.

prompt response and superb customer service and repairs

They came almost after calling for an estimate which was good for what we wanted done and they completed the wrk within a couple of days. They were easy to deal with and just called for payment when they were done. We are taking their word for doing what they promised.

No comment.

Very satisfied from my call to the end of the job

I had a small roof project with a leak above my garage. They scheduled a time to come give a quote within a day or two. Explained everything very clearly. I hired them and they did the job very quickly and at a good price. Great company and service. I will here again if/when needed.

They were the only roofer that showed up on time and seem to really care that my roof was leaking. They fixed it faster than they promised and left the area cleaner than when they arrived. Sean was great... I highly recommend Elite!

The whole process was handled very professionally. Sean and his partner came as scheduled for the damage assessment and provided a written estimate the same day. The three man crew repaired my roof in within a few hours and cleared the area of nails and minor debris.

I hired Elite Roofing for a simple roof repair. In our initial meeting, I was told that as part of the service, any broken tiles would be replaced with new ones. However, after the work was completed, I discovered that two broken tiles had been placed back on the roof, up in the corner where they would be difficult to see. It's only by chance that I saw them from an upstairs window. I called my contact at the company, and an employee came out and swapped the broken tiles for new ones. I know that the tiles are ornamental. I know that the leak that led me to seek out a roofer wasn't caused by a cracked tile. But that's not the point. If a worker has such a lack of integrity as to do the lazy thing instead of the right thing, then how can I trust that what's underneath the tiles was repaired properly?

The two men that did the work were professional, stayed busy and did a quality job. When completed they did an excellent job cleaning up. Great job guys thank you.

Good customer service, prompt and on time.

Quick to schedule a work date. Came on time and did the work quickly and to specifications.

They were prompt and courteous. Their quote came in pretty competitive with other companies that we had quote the job. Sean was very nice. Thanks again for the good work guys.

Great work at an even better price!

great work, good advicd

Quality work done quickly and for a reasonable price. Highly recommend.

Expensive but good quality workmanship

Showed up fast and professional. Follow-up from the office was a little lacking but I understand they were having some turnover. LEO and veteran friendly.