Aldo was very prompt in arriving when he said he would. The initial installation of the stone went fairly well except for in a few spots. The major problem occurred when the basin was grouted with the epoxy. Appears that contractor has never worked with Epoxy grout before. Contractor attempted to mix small batches of epoxy versus mixing entire content of one gallon container. According to manufacturer, Mapei, due to the fact that the product chemistry is proportioned by weight, the only way to insure that the product is correctly mixed is to mix entire contents of part A with Part B. This is online one of the instructions. Contractor failed to follow manufacturers recommended instructions. As a result the applied epoxy is failing. So far, wash-out has occurred in five different locations. End result is that pool will require removal of said grout mechanically and proper re-grouting. Contractor did put four more hours in as part of attempted resolution, but refuses to re-grout.
Description of Work: Installation of Granite tile, Mud Set, and Epoxy Grout for a small spa.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$3,200
SEAN H.
02/2006
5.0
custom cabinets, ceramic tile, marble & granite
 + 1 more
We were having trouble finding a company to install the tile we purchased in the bathroom and to rebuild our shower enclosure. We joined Angies List, and when we still couldnt find a contractor, we contacted Angies List for help. We were referred to DIVA Interior Designs, along with a few other contractors. DIVA Designs returned my call the same day, and made an appointment to give an estimate. Aldo was on-time and very, very helpful. He has a fantastic crew and takes a personal interest in every job. He offers a true pride of craftsmanship, something that is very difficult to find in the metro Phoenix area, and he is extremely reasonably priced as well. The experience was so wonderful that we have already referred him to many friends and co-workers... all with great success! Every person loved the results and not one complained about the price. Thanks Angies list for bringing us together!
Description of Work: For the first job, they installed tile in the bathroom and reconfigured and installed tile in shower enclosure. Then, they installed porcelain tile throughout my home (all but two rooms). I wasnt sure what category to use, as this company does tile installation, wall units and furniture, marble and granite, custom kitchen cabinets and other custom built-in furniture. I have already recommended him to several friends and colleagues... all with great success.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
SONIA K.
08/2004
5.0
ceramic tile
 + -1 more
THEY SHOW UP WHEN YOU EXPECT THEM. THEY ARE HONEST AND DO GREAT WORK. ALL THE EMPLOYEES ARE GREAT TO WORK WITH.
Description of Work: ALDO WAS GREAT. HE TILED OUR HOUSE AND WAS VERY PROMPT.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
08/2004
5.0
flooring contractor
 + -1 more
REFERRAL WAS VERY IMPORTANT. I ALSO CALLED FIVE OTHER INSTALLERS. EXTREMELY GOOD AT WHAT THEY DO.
Description of Work: 1000 SQUARE FEET OF SLATE INSTALLED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Marble and Granite,
Flooring Sales and Installation,
Cabinet Making
FAQ
DIVA is currently rated 4 overall out of 5.
Monday: 8:00 AM - 6:00 AM
Tuesday: 8:00 AM - 6:00 AM
Wednesday: 8:00 AM - 6:00 AM
Thursday: 8:00 AM - 6:00 AM
Friday: 8:00 AM - 6:00 AM
DIVA accepts the following forms of payment: Check
Yes, DIVA offers free project estimates.
No, DIVA does not offer eco-friendly accreditations.
No, DIVA does not offer a senior discount.
No, DIVA does not offer emergency services.
Yes, DIVA offers warranties.
DIVA offers the following services: TILES, NATURAL STONE, FLOORS, BATHROOMS, COUNTERS, CABINETRY.