American Vision Windows

Windows, Egress Windows

About us

Founding owners, husband and wife team Bill and Kathleen, started out as ordinary customers, looking to upgrade their own home with replacement windows and replacement patio doors. Seeking an energy-saving window and door solution, they found a series of poor contractors and a need for an improved service that customers can rely on. Bill and Kathleen felt that they could do it better and they have been revolutionizing the home improvement industry one customer at a time for over 15 years. American Vision Window is now the number one window replacement company in California and Arizona, and service areas include Ventura County, Los Angeles County, Orange County, San Diego County, Greater San Jose Area, and Arizona.

Business highlights

26 years of trusted experience
Family Owned & Operated

Services we offer

Entry doors, sliding doors, french doors, security doors, vinyl windows, aluminum windows, fiberglass windows, wood clad windows, retro fit windows & nail fit windows, bow windows, and garden windows

Services we don't offer

Broken Glass Window Glass Repair Glass Repair Window Treatments Window Coverings

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
6%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 90 reviews

DAVID R.
07/2018
3.0
replacement windows
  + -1 more
No contact from company.
Description of Work: Diagnosis of window leak & repair/replacement estimate

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Geoff N.
07/2017
5.0
replacement windows, doors
  + 0 more
Great all around!
Description of Work: New windows and front door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Vision Windows
Wow! Thanks for giving us such a great review on your new windows and front door!

Vance L.
07/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: I had the 14 windows replaced and American Vision did a great job, on time and at a fair price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas S.
05/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: The rest of my windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Vision Windows
We are honored to be your window company of choice! Thanks for taking the time to give us feedback. Have a great day!

Autumn P.
05/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Vision Windows
American Vision Windows is grateful to have had an opportunity to work with you! Thanks for taking the time to leave us a review! Have a great day!

Vincent R.
04/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from American Vision Windows
American Vision Windows is thankful to have had an opportunity to serve you, and we are glad that you are pleased with your new windows! Thanks for the review!

Frederick C.
04/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: It is how they handle problems that I think determines quality. There was a problem, but it was handled with excellent results. I had some windows replaced. It was required to break the windows to get them out. The crew did not do a great job of checking for, or cleaning up glass shards and I didn't check before the crew left. When I discovered the problem, I called the company. They sent someone on the following day that went above and beyond to clean up any glass both inside and outside. I was very pleased with their response to my problem and the overall service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven C.
03/2016
4.0
doors, replacement windows
  + 0 more
unknown
Description of Work: They installed a front door, had to come back when the screws holding the door hinges started coming out. They reinstalled the door, but left the frame molding with all the nail holes showing. Not sure I'd use them again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$3,000

Response from American Vision Windows
We are sorry to hear you aren’t sure you'd use us again. We are thankful for any opportunity to serve you and would love a chance to earn your business again! Customer satisfaction is our top priority, and we have reached out but have been unable to get a hold of you. Please give me personally a call at (888) 471-0826 if there is anything I can do to improve your experience and earn your business in the future.

Deborah B.
01/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: We replaced all the 23 windows in our house. This was a major project. We requested that the windows have a nail finish which means the old windows were removed from the stucco and were replaced with the new windows. American Vision was very good in working with us to fix some minor cracking of the stucco after the installation. We are very pleased with our windows and the work done by the American Vision team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

Response from American Vision Windows
Wow! 23 new windows are a great investment and we are thankful for the opportunity to be a part of your home improvement project! We love knowing that your new energy efficient windows will continue to serve you for many years to come. Thank you for taking the time to give us such great feedback. Please don’t hesitate to call us if you have any questions or if there is anything else we can do for you!

Geoff N.
01/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Vision Windows
Thank you for giving us an opportunity to serve you! Please don’t hesitate to call us if you have any questions. Have a great day!

Walter T.
12/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Rod from American Vision Windows helped us replace 3/4 of the Windows in our house with new energy efficient Anlin windows. Ask for the Arizona Package!
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen Z.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Date of service 10-28-15. Cost of service $20000.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from American Vision Windows
American Vision Windows is delighted to hear you had such a great window instillation experience with us! Thanks for the A rating! Please don’t hesitate to call if there is anything else we can do for you.

Janis L.
10/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: American Vision Windows did an amazing job installing 5 new windows, a new swing door and a new slider. Very professional from start to finish, quick response after every inquiry, everything clearly documented, loved the videos from the owners, professional staff and high quality work. This was a tough and expensive decision but I made the right move using American Vision Windows. The young man (I forget his name) that did the official measurements was meticulous and professional. The three installers (Greg, Miguel and Shawn) were efficient, professional and very hard workers. The only thing I didn't like was when I had Kevin out to give me an "estimate", if I didn't sign on the dotted line right then it would cost me a great deal of money if I did decide to go with them later. That basically corned me into making a decision without getting other estimates, I guess it worked. Other than that, the company was very impressive!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,350

Response from American Vision Windows
Those five new windows, new swing door, and new slider look amazing! Greg, Miguel, and Shawn are wonderful team members and we are so blessed to have them. We are glad to hear your window installation went smoothly and are honored to be your window installation company of choice! Thanks for taking the time to write such a stellar review.

Pamela B.
07/2015
3.0
replacement windows
  + -1 more
unknown
Description of Work: They put in double pained glass in two windows. They were twice the price of all the other windows I had replaces. However their presentation made me believe that they would be worth it. Unfotualely not. The corners of the frame should have been mitered they are not. They are cut horizontally looking unprofessional. The back door to the house was open the whole time they worked and it allowed dozens of flies in as well as air conditioned the outside. There were also muddy footprints in the bathroom. | | | |

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
punctuality
4.0

$1,900

Response from American Vision Windows
We are so sorry to hear that you had any inconveniences at all! We would love to talk to you about these problems. It is the heart of American Vision to make every customer feel completely satisfied and taken care of. Can you give us a call or is there a time you are available to talk?

Scott K.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Amazing products!! Huge difference!! Installation team was top notch!! Impressed from their arrival to the completion of the whole house in 113 degrees!!!!!!! I have to say I was disappointed that except for a oh by the way here you go card handed to me thanking us for our business by the critical measure we have not heard from our sales guy since..I was impressed with him during his 4 hour (uncommunicated it would take that long) visit with us..we were told a few things that would happen that didn't...overall windows A++++ Installation A+++++++++++++++++++...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from American Vision Windows
What a great experience! American Vision loves serving our customers by providing quality windows installed by exceptional people. We love our team, and we are so happy you were satisfied with them. They are amazing, and we are certain your new replacement windows will continue to bring comfort and beauty to your home for many years to come.

Deana G.
06/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: The product is very good. Best at the price. However, they planned to be done in one day and it took two. On the second day they sent only one man. He worked very hard and long but was overworked and was more sloppy (poorer workmanship, e.g. Edges did not match and used a lot of wood putty to correct mistakes and left smudges several places). Lastly, stayed in contact re:process until the very end when it was less than ideal. Was told I would have several day notice for installation. Instead they called late in the afternoon and said they would show up at 7:00 AM the next morning. If that was not acceptable,I would have to wait 4-6 weeks.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from American Vision Windows
Thank you so much for your feedback. American Vision is happy that we were able to install windows for you. Should you have any concerns, please feel free to give us a call.

Paul Z.
09/2013
5.0
doors, replacement windows
  + 0 more
American Vision Windows operates out of CA and AZ. When I lived in CA, I needed new windows and doors. I did a lot of research and decided to go with American Vision based on their reputation. In CA as in AZ, the sales rep came out and gave me full understanding of their product and what windows and doors would best fit my needs. There was no hard sales. in AZ, the installation was efficient and professional. The windows were measured and about 2 weeks later the installers came to do the job. On time. All promises to deliver the product were kept. After inspecting the work, I saw a few cosmetic issues and they were fixed promptly and without question. What I like best about this company is their responsiveness to customers. They really do care about providing the best quality product and ensuring top notch quality customer service.
Description of Work: I purchased double paned windows for my home and one sliding door. There were a total of 14 windows: six large windows in the AZ room and 7 windows in the home and a picture window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from American Vision Windows
Thank you for sharing your personal experience with both our California and Arizona American Vision Windows locations! We're very grateful for your time and your kind words!

KIM B.
05/2013
5.0
replacement windows
  + -1 more
We are currently waiting to have windows measured.
Description of Work: Arlene with American Vision Windows was wonderful to work with. We are currently waiting to be measured for our windows. Would definately recommend them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Response from American Vision Windows
Thanks for the awesome review! Please let us know how the installation goes and post some pictures of your beautiful new windows!

George A.
04/2013
5.0
doors
  + -1 more
They were unable to meet what they were supposed to do and so technically they're questionable. But, on business ethics/performance, they were very good. They actually installed the door, but it was the wrong door. Then, the size door that we needed and the finish that we wanted they were unable to provide. Therefore, after a few months of going around and around about different issues, we finally had another door company put in a door and they gave us a full refund. They made a few mistakes along the way, but they stood behind their product and tried to correct them. They didn't jump ship. I'd recommend people be specific with them. They're primarily a window company, and I can't comment on their windows because we didn't do a window, but, my perspective is that perhaps they didn't really get specific enough to begin with so you have to be exact. If both parties are sure they can provide what you need then I'd have no problems about going with them because they are ethical.
Description of Work: American Vision Windows put in a door for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from American Vision Windows
Thank you for the review! We appreciate that even though there were concerns, that we were able to get the job done and give you an excellent experience. You can be certain that American Vision Windows will stand behind our products and our service!

Richard H.
01/2013
5.0
replacement windows
  + -1 more
I wanted to replace several builder quality windows in my master bedroom to reduce noise and reduce solar heat gain. I chose Anlin windows, top of the line low E vinyl windows. My new windows have reduced the road noise substantially and they look great! I'm pleased with my experience.
Description of Work: Good Experience with buying replacement Windows
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,500

Response from American Vision Windows
[removed member name], thanks so much for the great review! American Vision Windows was honored to do business with you. Enjoy your Anlin windows!

George A.
12/2012
3.0
doors
  + -1 more
Ordered a double front door, full glass. Had many problems with company - their techs didn't really seem to know what they were doing. Door was supposed to be full glass, chocolate Mahogany with oil rubbed hinges. When door did arrive, the stain job on the door was horrible - hinges were not as ordered and most importantly the door was chocolate oak finish. Turns out they can't provide the door we wanted in the size we needed.
Description of Work: Front entry door, double, full glass with framing

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,100

Lynne A.
08/2012
4.0
replacement windows
  + -1 more
The estimate did take longer than expected. I just want someone to come in, tell me about the product, measure and give an estimate. Not use my time to "get to know me."
Description of Work: We had American Vision come out to give us an estimate on 16 replacement windows. We had two other bids - Home Depot and Republic West. Decided to go with Republic West.American Vision came out on time. The young gentleman was somewhat professional, but seem to lack some knowledge on the job and requirements. After getting all estimates, and checking BBB, ROC, and Angie's list, we felt more confident with Rep. West.Nothing bad about our experience with the salesman from Amer. Vision.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from American Vision Windows
Thank you for addressing your thoughts! American Vision Windows has many type, style and manufacturer options and we want to be certain that we meet the needs of every individual customer and their home. I hope everything went well with your choice and hope that you'll consider American Vision Windows the next time you are in the market for beautiful new windows, doors or window coverings!

Jerry L.
01/2012
5.0
replacement windows
  + -1 more
They have quite good products and decent pricing. The guys they had install them were really good. Overall I was extremely satisfied with the work they did for me.
Description of Work: I had some new windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kathleen H.
11/2011
5.0
replacement windows
  + -1 more
They are very eager to please. In a project this large, of course there were problems but they were right on it fixing them.
Description of Work: American Vision Windows replaced five French windows, three arch windows and all other windows in my house in April or May. They also did the moldings around the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Response from American Vision Windows
Thank you so much for sharing this stellar review for American Vision Windows! What a beautiful job and outcome on a not-so-average window installation! It's great to know where to go to get it done right! We appreciate the kind words and the recommendation!

JESSE B.
05/2008
5.0
doors, replacement windows
  + 0 more
They really know what they are doing. The quality and efficiency of the workers was amazing. They finished the whole job in 8 hours. Everyone new their job and performed it diligently. I could not be more happy.
Description of Work: They replaced every window and door in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from American Vision Windows
[member name removed], We are so happy that you chose American Vision Windows to replace all the windows and doors in your house. We do not take that type of trust lightly, and it was an honor to improve the comfort and energy efficiency of your home. Thank you so much for the great review, and we hope you enjoy the new products for years to come!

Contact information

377 S Hamilton Ct, Gilbert, AZ 85233

https://www.americanvisionwindows.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
ROC #267599

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Egress Windows

FAQ

American Vision Windows is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

American Vision Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, American Vision Windows offers free project estimates.
Yes, American Vision Windows offers eco-friendly accreditations.
No, American Vision Windows does not offer a senior discount.
No, American Vision Windows does not offer emergency services.
Yes, American Vision Windows offers warranties.
American Vision Windows offers the following services: Entry doors, sliding doors, french doors, security doors, vinyl windows, aluminum windows, fiberglass windows, wood clad windows, retro fit windows & nail fit windows, bow windows, and garden windows
Broken Glass Window Glass Repair Glass Repair Window Treatments Window Coverings

Contact information

377 S Hamilton Ct, Gilbert, AZ 85233

https://www.americanvisionwindows.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM