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A-Quality Refrigeration and Appliance Service

Appliance Repair, Heating and Air Conditioning, Water Heaters

About us

We have served the Southeast Valley for over 35 years. We service and install all brands of HVAC, Air Conditioning and Heating . We Service most major brands of appliances including Washers, Dryers, Refrigerators, Ovens, Cooktops, Stoves, Disposals, and Freezers. We also service and install new Water Heaters. We are a family owned & operated business. Honest and Reliable. Arizona Native .

Business highlights

44 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

HVAC service & replace, Home preseason maintenance, servicing of large home appliances, Water Heaters

Services we don't offer

Microwaves, Oil heaters, or Thermal water systems, duct cleaning, dishwashers

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

SHELBY F.
07/2017
5.0
appliance repair
  + -1 more
We have used Mark's services for over 30 years, and know a number of his other customers. We could never find a more skilled professional in this field, but almost better than this, he actually cares about keeping the cost to the customer as reasonable as he possibly can! Almost all other A/C companies have apparently decided that because they have you over a barrel here in our metro area due to the extreme temps, they are able to make a huge profit, so have no qualms about doing so -not Mark. This is a rare business person to say the least. And although he sincerely cares about the financial burden to his customers, his professional integrity also means that he never cuts a corner to save money either that would not be in your best interest. Truly can't say enough about his personal and professional integrity in light of the world we live in today!
Description of Work: Replaced our entire house system & have also used for maintenance over the years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHRYN D.
11/2016
5.0
appliance repair
  + -1 more
Making an appointment time online was easy. I received a confirmation phone call on time, day, and techs name was also easy. Daniel came out promptly at the time specified and inspected the furnace. He was even gracious enough to check if the common wire connected to furnace for me as I am going to install a new thermostat.
Description of Work: I wanted a furnace check up prior to the start of the AZ heating season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

layli F.
09/2016
5.0
appliance repair
  + -1 more
great. the initial evaluation was covered by an angie list coupon. the parts were ordered. In the second return visit, the icemaker valve and new icemaker were installed. It took an hour total for installation.
Description of Work: changed the ice maker and water valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

pete R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia L.
08/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$164.67

D A.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Jennifer T.
05/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: New circuit board for refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Adam B.
02/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lori K.
01/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Mark returned my message promptly. The repairs to my washer were quick and accurate. My outdoor refrigerator stopped cooling. A part was replaced to see if it was a quick fix or the compressor. The part didn't solve the problem and the technician returned to verify that the compressor was the issue and it would not be cost effective to replace it. I was not charged for the second visit and I greatly appreciated the honest evaluation. I will use their service again and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Arlen W.
12/2014
5.0
appliance repair
  + -1 more
Mark said he did not work on the type of appliance we have, so he promptly agreed to refund our money.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Peggy S.
06/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: He arrived same or next day I called. He was polite professional and competent. Quickly made the repair. Its been 90 days since installation and washer still works great. I would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$184

Response from A-Quality Refrigeration and Appliance Service
Thank you, for allowing us to be of service to you,

BRADLEY J.
02/2013
5.0
appliance repair
  + -1 more
This was the company my home warranty company sent when we had a problem. While I don't think much of some of the contractors the warranty company sends, my experience with A-Quality was very good. Highly recommend.
Description of Work: Oven repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from A-Quality Refrigeration and Appliance Service
Thank you Member, for the kind words and vote of confidence. My technicians and I truly strive to provide the best possible service we can to our customers and for any customers of the home warranty companies we work for.

Mary J.
12/2012
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
He is extremely honest and when you call him he is there within a day or two. He's very accomodating, very professional, and he's reasonable. He's not out to just take your money. He's very honest, reliable, and gets the job done the first time. He cleans up after himself and is exactly who you would want to come out and fix your air conditioning and appliances.
Description of Work: I have used him on both of my rental homes and to repair my own air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A-Quality Refrigeration and Appliance Service
Thank you very much, it's always been a pleasure to be of service to you.

J. R. H.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went great and the final cost was under the original estimate. A owe a big "thank you" to Mark and his crew for keeping my AC up and running during these hot AZ summers since July of 2000.
Description of Work: Mark and his guys at A-Quality have been handling all of my air conditioning service needs for more than twelve years. Most recent was the replacement of an older Coleman unit (circa 1980). I knew the part would be hard to find due to the age of the unit. Also the part would have to be a perfect fit due to the lack of space involved. But Mark tracked down the right replacement part and had it up and running in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,178

Response from A-Quality Refrigeration and Appliance Service
Thank you very much for the kind words, it's a honor to be of service to you .

LINDA W.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
The technician was on time and checked the unit thoroughly. After replacing the fuse, he made sure the temperature splits were dequate and finished up the coil cleaning and added the lubricant. $250 seems like a lot to clean the coils and add a can of lubricant, but I don't know how you put a value on keeping the a/c going through the rest of the summer. He answered all our questions.
Description of Work: AC quit on a Friday afternoon with the temp 110+ degrees. Home warranty service couldn't find anyone to come over the weekend; A-Quality called me Sunday to arrange appt for Monday morning. Problem was a fuse, covered by the home warranty policy, but tech recommended also cleaning the coils and adding a lubricant to the compressor as it is several years old and there's still a lot of summer left in AZ! We okayed both. He scraped half a bucket of dog hair off the coils and treated them with a cleaner. The lubricant didn't make the compressor sound much better, but surely it helped some.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WANDA P.
07/2004
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT COMPANY AND SERVICE. QUICK, EFFICIENT AND VERY KNOWLEDGEABLE. I HIRED THROUGH HOME WARRANTY COMPANY AND PAID DEDUCTIBLE OF $35. I WOULD HIRE THEM AGAIN, NO PROBLEMS OF ANY KIND.
Description of Work: CHECKED VALVES AND ADDED FREON TO 1 OF 2 CENTRAL AIR SYSTEMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    835 W Warner Rd 101-625, Gilbert, AZ 85233

    aqualityrefrigeration.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning,
    Water Heaters

    FAQ

    A-Quality Refrigeration and Appliance Service is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    A-Quality Refrigeration and Appliance Service accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, A-Quality Refrigeration and Appliance Service offers free project estimates.
    Yes, A-Quality Refrigeration and Appliance Service offers eco-friendly accreditations.
    No, A-Quality Refrigeration and Appliance Service does not offer a senior discount.
    Yes, A-Quality Refrigeration and Appliance Service offers emergency services.
    Yes, A-Quality Refrigeration and Appliance Service offers warranties.
    A-Quality Refrigeration and Appliance Service offers the following services: HVAC service & replace, Home preseason maintenance, servicing of large home appliances, Water Heaters
    Microwaves, Oil heaters, or Thermal water systems, duct cleaning, dishwashers

    Contact information

    835 W Warner Rd 101-625, Gilbert, AZ 85233

    aqualityrefrigeration.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed