Description of Work: We bought a new spa and had it installed, Great spa & Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Erich L.
09/2013
1.0
pool cleaners
 + -1 more
After repeatedly asking his service tech to have the owner call me to give me an invoice, I never heard from him. I called and left several messages over months to get an invoice. Months went by, finally, I got called every day until he got back to me. His excuse was that I had typo'd my email address to him so he was unable to send me an invoice. That was incorrect. No excuse was given why the service tech could not have dropped an invoice on my front stoop, or to me in person. When I finally got the invoice, it was over $1000 of invoices! He did give me time to pay it off rather than one lump sum. The service was good until this summer. Three times my pool got to the point of having no chlorine, zero, and the pool turned green. The third time, we were on vacation and came back to a green pool with green algae, water bugs, and four dead rodents in the pool, one stuck in the vacuum! Soon after, black bottom algae formed and we have been battling it ever since. Unsuccessfully.
Description of Work: Sunset Pools has changed their name to Fountain Hills Pool and Spa, but it is the same owner. He provides pool cleaning services and repairs.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$125
CRAIG C.
08/2004
5.0
pool cleaners
 + -1 more
THIS COMPANY IS VERY PROFESSIONAL AND HAS BEEN IN BUSINESS, IN OUR TOWN, FOR A LONG TIME. I WOULD HIGHLY RECOMMEND THEM.
Description of Work: THIS COMPANY PERFORMS POOL MAINTENANCE ON MY PERSONAL RESIDENCE, AS WELL AS, A RENTAL UNIT WE OWN. THE COST QUOTED IS THE ANNUAL COST FOR THE WEEKLY SERVICE. THEY CLEAN, VACUUM AND ADJUST THE CHEMICAL BALANCE WEEKLY, AS WELL AS, HANDLING ANY MINOR REPAIRS THAT COME UP.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$828
KATE G.
08/2004
5.0
pool cleaners
 + -1 more
HIGHLY RECOMMENDED, GREAT SERVICE.
Description of Work: SERVICE POOL AND SPA WEEKLY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
08/2004
5.0
pool cleaners
 + -1 more
VERY PERSONABLE AND COURTEOUS ON THE PHONE. UNDERSTANDING OF BILLING DELAYS AND WILLING TO WORK WITH YOU ON ANYTHING YOU MAY NEED OR QUESTIONS YOU MAY HAVE. PROMPT AND ON TIME PHONE CALLS ARE RETURNED PROMPTLY.
Description of Work: POOL SERVICE IS PERFORMED ON A MONTHLY MAINTENANCE SCHEDULE ONE TIME PER WEEK UNLESS OTHERWISE NEEDED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
SUNSET POOLS AND SPA is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 4:00 AM
Tuesday: 7:00 AM - 4:00 AM
Wednesday: 7:00 AM - 4:00 AM
Thursday: 7:00 AM - 4:00 AM
Friday: 7:00 AM - 4:00 AM
No, SUNSET POOLS AND SPA does not offer free project estimates.
No, SUNSET POOLS AND SPA does not offer eco-friendly accreditations.
No, SUNSET POOLS AND SPA does not offer a senior discount.
No, SUNSET POOLS AND SPA does not offer emergency services.
No, SUNSET POOLS AND SPA does not offer warranties.