Over the course of 6 weeks, they failed to show up for scheduled appointments numerous times, usually stating a conflict with another job, and only partially completed the job. There were streaks and rag marks on the windows that were allegedly cleaned. The window sills and door tracks were never touched. Julie explained that she and Stan are looking into another business opportunity other than window cleaning. From our experience, it seems that their focus is elsewhere.
Description of Work: We chose Clearview for the post-new construction cleaning of the windows on our remodeled home based upon their reasonable quote ($450 after $20 Angie's List discount) and the positive reviews on Angie's List. Big mistake!
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
NANCY G.
02/2008
5.0
window cleaning
+ -1 more
I had scheduled cleaning of my interior and exterior windows with Clearview Window Cleaning (having used them one time previously) for Feb 2008. The office person called the day before the scheduled Friday cleaning to ask if I wanted to reschedule: rain was possible over the weekend and they thought I might want to wait so as not to spoil the newly cleaned exterior windows. I was impressed that they went out of their way to check this out with me! The owner, Stan Brocksen came to do the cleaning on the rescheduled day and did a very thorough job. There were no drips on the floor or sills, and all the windows were bright & shining. All furniture and blinds that needed to be moved in order to access the windows were put back in their original positions. I mentioned when I called to schedule the appointment that they had done my windows 15 months earlier for $150. They charged me the same amount this time.
Description of Work: Interior and exterior window cleaning.
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Service Categories
Window Cleaning
FAQ
CLEARVIEW WINDOW CLEANING is currently rated 3 overall out of 5.
No, CLEARVIEW WINDOW CLEANING does not offer free project estimates.
No, CLEARVIEW WINDOW CLEANING does not offer eco-friendly accreditations.
No, CLEARVIEW WINDOW CLEANING does not offer a senior discount.
No, CLEARVIEW WINDOW CLEANING does not offer emergency services.
No, CLEARVIEW WINDOW CLEANING does not offer warranties.