Outlook Construction & Remodeling Inc

Our home was completed on schedule and on budget and greatly exceeded our expectations. Steve's and his crew's work was exceptional. Flawless is the word that comes to mind. Their attention to detail was remarkable. For example, all of our door and window frames are Craftsman style and stained; Steve's crew carefully chose the lumber so that the grain of the wood would make a statement in each opening. They even mitered the end of each piece of molding and added a small return so the end grain wouldn't show. We wanted a Leed-certified home, which required considerable care in the design and construction of our home. Every detail--even two dumpsters, one for recycle and one for trash--had to conform to Leed requirements. Our home was awarded Gold Leed certification and is also Energy Star rated. Our experience with Steve was truly a pleasure. His care, workmanship, professionalism, and honesty are his hallmarks. We recommend him without reservation.

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The kitchen feels still brand new.

In the beginning seemed good in designing and follow up, but never able to complete contract. Builder did not understand some of the terms and implications in his own contract when meeting with my attorney; said he was using something he got from someone else. Many discrepancies between proposal and contract and building plans; kept saying he was not aware of the discrepancies…did not seem to stay on top of what the different people involved in the planning were putting on paper. At one point even told me I did not understand what I was looking at when I was questioning errors on the drawings. Since my attorney is a construction specialist he confirmed I indeed was correct about the errors. I paid in good faith, at his request, for his initial plans which were to be part of the upfront cost once contract signed, knowing no contact was in place yet and this was not required. We could not complete the contract because I refused to incur approximately a 30% up charge for any changes after construction started. Due to all the discrepancies that continued to be identified, I obviously was uncomfortable about how the actual construction would proceed without errors. He was unable to provide me with a usable electronic copy of the plans…only provided printed copies that still had problems…even though I had paid for usable plans at a cost of $1600.00. After further investigation determined his plan architect was not using an industry standard software program that would allow a electronic changeable copy to be provided. I have since found a contractor who has provided excellent follow through using the plans and he has also found problems with the plans provided to me. So I would not recommend this individual because he could just not pull all elements together and when he could not provide me with an industry standard usable copy of the plans I really lost total faith. Also, he never offered to refund any of the money for the plans. Luckily, there are others in the community who were able to do some work arounds regarding this.

I liked that he is a good listener. He led us to a great team to put this kitchen together. The work turned out beautifully. He maintained a schedule and they were very clean throughout the job. He was very nice to work with and so was his team. They workman ship was excellent. The results are beautiful. He completed within the original estimate and there were no extra charges. I couldn't be happier.

They did a really nice job. He's a general contractor so he does a lot more than windows. He pays a lot of attention to detail and makes sure everything is done right.