They're perfect. It was wonderful. They showed up and moved all the furniture. They worked hard and did a great job. I would recommend them to anybody. I just interviewed them over the phone and they sounded really good. Their prices are good. We had a lot of furniture to move and they're willing to do that. They could do on the time frame we wanted and they're available to do that.
Description of Work: I used Dark Star Flooring LLC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Randi H.
04/2012
5.0
flooring contractor
 + -1 more
lso
Description of Work: Eric was amazing! He was prompt in communicating and followed through on the tasks at hand. When questions arose, he called. We have a rental home in Flagstaff, but live 3 hours away. Eric coordinated all issues: confirmed delivery of carpet, pad, tack boards, trim and kitchen tile. He acted as our receiving agent and completed the job in a timely manner. We also had to have a toilet removed before the bathroom flooring could be installed. This not only required subfloor work, but plumbing (outside of a flooring contractor's scope). Nonetheless, Eric was able to have a fellow contractor economically perform the plumbing without delaying the original date of completion. In fact, I believe DarkStar finished the job earlier than anticipated. We also had a minor call back when the rubber bathroom molding did not stick; not problem, Eric took care of it that night. As we are not residents of the home in Flagstaff (2,100 sq ft), Eric collaborated with the tenant in a professional and confidential manner. It was a pleasure to work with Eric and, although we won't need flooring soon (hopefully), Eric has availed himself to act on our behalf for future needs. Thank you, Eric Wetzel and DarkStar Flooring! Steve & Randi
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Loren T.
11/2009
5.0
flooring contractor
 + -1 more
I chose Dark Star Flooring over another flooring company because I felt that the owner, Eric Wetzel, was more honest than the competitor. He allowed me to do some of the work myself in order to reduce the overall cost (tear-out and removal of old carpet). Part of the time Eric had another worker helping him and both were very polite and cleaned up after themselves. Installing laminate floors requires cutting boards, which creates wood dust, so they were courteous enough to tape a clear plastic sheet up between one of the rooms and the kitchen to prevent dust from getting in the kitchen. The time estimate for the work was accurate and they finished the rooms in the order that I requested. After finishing each room, they would clean the floor and shut the door. There were several custom pieces that Eric had to make, requiring cutting and staining, which turned out great. The floors look great and I am very happy with the finished product.
Description of Work: Installation of laminate flooring in 5 rooms a hallway and a stairwell. Assisted in the selection of the product and arranged the delivery of product, also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
anthony A.
11/2008
5.0
flooring contractor, ceramic tile
 + 0 more
Dark Star Flooring came out and quoted the job, and was able to complete the job in a fast manner as well as staying in budget. They ripped out a lot of carpet, did prep and actually started to lay flooring down on the first day. Eric was very professional and efficient. He was able to work on our schedule, help even pick up the supplies when needed, and kept the house clean and debris free as he worked. I would highly recommend Dark Star Flooring for any flooring job, big or small, cheap or high end. Our house looks wonderful, and has a lot of added value due to the great work done.
Description of Work: Carpet rip out, new high end wood laminate installed, as well as high end tile put in two bathrooms.
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Service Categories
Flooring Sales and Installation,
Ceramic Tile
FAQ
DARK STAR FLOORING LLC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
DARK STAR FLOORING LLC accepts the following forms of payment: Check
Yes, DARK STAR FLOORING LLC offers free project estimates.
No, DARK STAR FLOORING LLC does not offer eco-friendly accreditations.
No, DARK STAR FLOORING LLC does not offer a senior discount.
Yes, DARK STAR FLOORING LLC offers emergency services.
Yes, DARK STAR FLOORING LLC offers warranties.
DARK STAR FLOORING LLC offers the following services: WOOD FLOORING INSTALLTION AND REPAIR.