All Pro Sunscreens

I tried to use them yesterday but they never showed up. I scheduled last Wednesday when they first came out to give me a quote . They were schedule to come back out yesterday. I was under the impression that I had asked him to come back the following 7 days around the same time which was 8am. I called and the owner answered the phone. He told me to leave the check under the floor mat and they will get to it. I also noticed that the work was scheduled for August 3rd at 5pm. They never showed. Somebody did eventually called me and informed me that he was in an accident and he was back logged. I told him that I didn't want to do business with them if they can't notify me ahead of time to let me know anything. The owner called me back and told me that he will take me to a small claims court because I signed a contract. He also told me that I was playing games. While I'm trying to talk to him, instead of him listening to me, he was talking over to me and I felt I was devalued and that he didn't care about my business. Not one time did he apologized for the situation it was more of just leave the check.

Overall we had a great experience with this company. We called to get an estimate. They showed up the next day. They were knowledgeable and reasonably priced. We were shown samples and helped to choose the screens. About one week later the screens arrived and were installed in a few hours. They look great and make a huge difference in how much sun gets into the house. The whole experience was extremely easy and convenient. Everyone we interacted with was professional. The job was done right the first time without any complications or problems. We're very happy with the result and would use them again.

I called 3 vendors. All Pro was the most honest (the installers don't pay a premium for 90% sunscreens, but many charge more). Carl was punctual, professional, and just a likable guy. He gave me the best quote and most honest and objective advice. The screens were ready and installed sooner than quoted. An overall great experience.