Welcome to 1st Choice Surfaces! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!
Jimi is congenial, knowledgeable, and his quoted price was reasonable. The work that was supposed to be done in less than 2 months, took 5 months. Most of the work was done pretty well. However, 2 major issues, both of which required extensive followup. As other reviewers have said, Jimi says he will show up and doesn't, makes a lot of promises he doesn't keep. First problem, master shower threshold tile was laid sloping in wrong direction so that water flowed out of the shower into the bathroom and bedroom. Despite repeated calls and promises to fix the issue, it was not addressed for 7 months, and only after threat to call Arizona Registrar of Contractors. Second major problem, plumbing under kitchen sink was done incorrectly with the drain set too low so that water barely can escape. Have had several significant floodings in the kitchen as a result. Another plumber said I was looking at over $1,000 to completely redo the plumbing and to remove/replace drywall to access the plumbing. Now I also probably have mold issues. 4-5 months later Jimi still won't come fix the problem, even though he admitted that he fired the plumber who was originally on my job during the middle of the job because he was incompetent. I cannot recommend 1st Choice Surfaces and I believe you will have the same problem with reliability and communication that has been cited by several reviewers and myself.
Rating Category
Rating out of 5
quality
2.0
value
2.5
responsiveness
1.0
Lori M.
03/2017
0.5
He is unreliable and does not follow threw his work. He does not return phone calls and does not do what he promise to do.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Roberta M.
03/2017
5.0
This was my first experience with this company, and while I didn't have a major problem, they recommended a company who could help me. Jaime Rodriguez of Rodriguez Grante and Marble came to my rescue and did a magnificent job for me! He was courteous, skilled in his craft, and his cost was very reasonable! Wonderful experience for me, and I can definitely recommend both companies!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ashish A.
03/2017
5.0
Jimi did a great job with our granite countertops and backsplash.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Carolyn L.
02/2017
5.0
Absolutely fabulous job! I am ecstatic at the quality of the cabinets; the up-scale hinges; the dove tailed/self closing drawers; etc. Jimi was so professional and so pleasant to work with. I would recommend Jimi and his crew to anyone wanting any renovations done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ron Z.
01/2017
5.0
1st Choice removed an existing sink. Enlarged the opening in a quartz counter top and installed a new sink all with little mess and in a timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank E.
12/2016
5.0
Company does the job the right way. The do not cut corners.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
FRANK F.
11/2016
4.5
After three years of looking and talking to contractors, Jimmy was the only one to help on material and color selection without just referring us to a studio. His color and material selection guidance was excellent. Tile workers are meticulous and clean while working. They take great pride in their work. As with other commenters, you will want to stay on top of the start date with Jimmy as the start date tends to be fluid. Once the project starts everything works out fine. we are very pleased with the end result.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Jean V.
10/2016
5.0
They were wonderful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Theresa C.
08/2016
5.0
Rehearsed sink to granite, quick appointments.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
kent d.
04/2016
5.0
nothing
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Con Y.
09/2015
5.0
Outstanding work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brandon D.
08/2015
5.0
He did a great job installing our butcherblock counter tops. His crew was great and even worked in the rain to finish the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Krystin L.
07/2015
4.5
He did a great job with picking up the countertop and installing it. It was a large slab so I'm glad he could handle the job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Ernst B.
06/2015
5.0
Jimi Dimond is very professional, very reliable, very nice person. He is creative and has good ideas. The price was very reasonable. We like the work done and are recommending this company.. Rating five stars.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lynda K.
04/2015
5.0
This company was awesome they called me immediately helped me out after a bad experience with another company and completed the work in 2 days. Just great
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Service Categories
countertop installation,
custom cabinet maker,
cabinet refacing contractor
FAQ
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Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
1st Choice Surfaces accepts the following forms of payment: CreditCard