1st Choice Surfaces

countertop installation, custom cabinet maker, cabinet refacing contractor

About us

Welcome to 1st Choice Surfaces! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!

Business highlights

29 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
7%
3
4%
2
9%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.1
Showing 1-25 of 46 reviews

Mark B.
05/2018
1.5
Jimi is congenial, knowledgeable, and his quoted price was reasonable. The work that was supposed to be done in less than 2 months, took 5 months. Most of the work was done pretty well. However, 2 major issues, both of which required extensive followup. As other reviewers have said, Jimi says he will show up and doesn't, makes a lot of promises he doesn't keep. First problem, master shower threshold tile was laid sloping in wrong direction so that water flowed out of the shower into the bathroom and bedroom. Despite repeated calls and promises to fix the issue, it was not addressed for 7 months, and only after threat to call Arizona Registrar of Contractors. Second major problem, plumbing under kitchen sink was done incorrectly with the drain set too low so that water barely can escape. Have had several significant floodings in the kitchen as a result. Another plumber said I was looking at over $1,000 to completely redo the plumbing and to remove/replace drywall to access the plumbing. Now I also probably have mold issues. 4-5 months later Jimi still won't come fix the problem, even though he admitted that he fired the plumber who was originally on my job during the middle of the job because he was incompetent. I cannot recommend 1st Choice Surfaces and I believe you will have the same problem with reliability and communication that has been cited by several reviewers and myself.

Rating CategoryRating out of 5
quality
2.0
value
2.5
responsiveness
1.0


Lori M.
03/2017
0.5
He is unreliable and does not follow threw his work. He does not return phone calls and does not do what he promise to do.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Roberta M.
03/2017
5.0
This was my first experience with this company, and while I didn't have a major problem, they recommended a company who could help me. Jaime Rodriguez of Rodriguez Grante and Marble came to my rescue and did a magnificent job for me! He was courteous, skilled in his craft, and his cost was very reasonable! Wonderful experience for me, and I can definitely recommend both companies!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashish A.
03/2017
5.0
Jimi did a great job with our granite countertops and backsplash.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Carolyn L.
02/2017
5.0
Absolutely fabulous job! I am ecstatic at the quality of the cabinets; the up-scale hinges; the dove tailed/self closing drawers; etc. Jimi was so professional and so pleasant to work with. I would recommend Jimi and his crew to anyone wanting any renovations done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron Z.
01/2017
5.0
1st Choice removed an existing sink. Enlarged the opening in a quartz counter top and installed a new sink all with little mess and in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank E.
12/2016
5.0
Company does the job the right way. The do not cut corners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

FRANK F.
11/2016
4.5
After three years of looking and talking to contractors, Jimmy was the only one to help on material and color selection without just referring us to a studio. His color and material selection guidance was excellent. Tile workers are meticulous and clean while working. They take great pride in their work. As with other commenters, you will want to stay on top of the start date with Jimmy as the start date tends to be fluid. Once the project starts everything works out fine. we are very pleased with the end result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Jean V.
10/2016
5.0
They were wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Theresa C.
08/2016
5.0
Rehearsed sink to granite, quick appointments.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

kent d.
04/2016
5.0
nothing

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Con Y.
09/2015
5.0
Outstanding work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brandon D.
08/2015
5.0
He did a great job installing our butcherblock counter tops. His crew was great and even worked in the rain to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Krystin L.
07/2015
4.5
He did a great job with picking up the countertop and installing it. It was a large slab so I'm glad he could handle the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ernst B.
06/2015
5.0
Jimi Dimond is very professional, very reliable, very nice person. He is creative and has good ideas. The price was very reasonable. We like the work done and are recommending this company.. Rating five stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynda K.
04/2015
5.0
This company was awesome they called me immediately helped me out after a bad experience with another company and completed the work in 2 days. Just great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mac C.
03/2015
4.0
Did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

203 S Main St, Cottonwood, AZ 86326


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
ROC 242955
Trade License Locale
AZ
Trade License Expiration
03/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

countertop installation,
custom cabinet maker,
cabinet refacing contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

1st Choice Surfaces accepts the following forms of payment: CreditCard
Yes, 1st Choice Surfaces offers free project estimates.
No, 1st Choice Surfaces does not offer eco-friendly accreditations.
No, 1st Choice Surfaces does not offer a senior discount.
No, 1st Choice Surfaces does not offer emergency services.
No, 1st Choice Surfaces does not offer warranties.

Contact information

203 S Main St, Cottonwood, AZ 86326


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed