Adobe Appliance LLC

They came out for some warranty work. We had the same guy all the time and he was so pleasant; matter of fact, we talked about his wife and kids and we were supposed to go with them to 4th of July last year but we didn't make it. We had him out for our refrigerator, and when he got the parts in - perfect job. He even fixed something that I hadn't noticed. He went out of his way; very nice people. There was no charge for the most recent service because it was under warranty. For overall experience I give them an A, even the people in the office that I called and talked to and they called me to verify that he had done the work and they called to tell me that he was gonna be on time or he was running a little bit late, they always kept in touch with me, just really super nice people. They get A straight across the board - everything.

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Front office was extremely prompt in communicating with me via email. Set up an appt within 3 days (at my convenience) and Sean was at my door at exactly the appointed time (very impressive!). He spent about 20-30 minutes evaluating the appliance and a decision was made to replace the control panel. No money was required from me for at this time, even for the service call. It took about a week to get the replacement part, then a repair appt was made (again at my convenience) and again Sean was at my door on time. The repair was fast, clean and the cost about $100 less I expected! I was expecting to have to buy a new appliance at over $1000, but Adobe Appliance and Sean got me up and running! Wonderful job! I HIGHLY RECOMMEND Adobe Appliance if you want stellar service and to save money!

They were great, the price was good, they were on time, and did a great job.

It was gratifying to have a competent repairman suggest an affordable repair of our dryer rather than suggesting that it should be replaced. Paul came by to diagnose the problem, he ordered parts, and called to schedule a return trip to do the install. A completely pleasant experience.

advised me to get an HE machine and which brands to look at

The technician was on time. He quickly solved the dryer problem; the exterior vent was clogged and needed cleaning. He adjusted the washing machine and advised it that it was starting to show its age. The washer and dryer were on the wrong sides to allow easy loading and unloading. He quickly switched their places and added longer connections to make it work. I wasn't sure he'd be able to do that, and it has made doing the laundry a much simpler process. Thank you!

The refrigerator now works like new. Paul was fast and professional. You quickly knew he had your best interest at heart.

The lady at the office was very polite and fit me into their schedule as soon as they could. I selected this provider since they were very close. The repairman was there exactly when they said he would be. He was also very friendly & offered advice.

Sometimes if I see all "A" grades, I wonder. DON'T... Paul and Carole are the "real deal." They offer professional but very friendly expert service and fix most appliances. We've used them twice and won't ever switch. Paul even waited for 15 minutes when "I" forgot the appointment time and was late (don't do that ever but it happened this time and he waited)... he has a depth of knowledge and ability and knows about everything you could ask from a "repairman" ... and their prices are very reasonable. Carole is always friendly in taking appointments and will try to work the 'time' around as much as possible for scheduling. Just great. You cannot go wrong with any appliance repair service from Adobe, they are the greatest.

We considered this an emergency, but that did not mean they had to look at it that way. However, they treated it as such anyway. Although Paul was unable to get out right away, Carole gave me very specific instructions as to how to keep our refrigerator going until Paul could get here. We asked that he call ahead so we could run home from work to meet him, which he did. He found the problem within about 10 minutes, said he had to order a part and that it should be in in a couple of days. I called Carole the day it was supposed to be in. She had just gotten the part (at the end of the day) and scheduled an appointment the very next day for Paul to come back. Again Paul called ahead when he was a few minutes out as requested. Plus, for both appointments, Paul was well within the range for the appointment time Carole had given us. Our part was $165. The labor was only $69 (even though he came out twice!). The rest was tax. I cannot express how pleased my husband and I were with the friendliness and work ethic expressed by both Paul and Carole. We will definitely call them again if we have an appliance problem. I hope they are around for a long long time.

It went great. Very satisfied with he service. Found them using Angie's List. Will be using the service in the future if needed.

It went very well. Provider was prompt. Had the part on hand. He replaced the belt quickly, cleaned up and was very nice.

The problem was quickly diagnosed. The part was in his vehicle and replace. The man was knowledgeable and neat about his work.

Excellent service, called at 7:00am and service tech was there within 1 1/2 hours. Had the old part replaced and had the machine running within a half hour. Marv

He was prompt and worked with my schedule. Parts for ice makers can be pricey, but with all that was wrong with this refrigerator, having it fixed to almost new condition was well worth the price. From the time I was contacted by the office through the completion of the work, this was a pleasant company to deal with and I would recommend them.

Overall the job went fast and smooth.

Two installers arrived within the time frame given to me, and quickly and efficiently installed the microwave. They not only took the old microwave for me (I was wondering how I would get rid of it, as it was very heavy), they cleaned up behind the stove that they moved out to install the microwave and cleaned up all packaging material that came with the new item. I was very impressed with the installation and their professional manner, and would not hesitate to use them in the future. The estimated price given over the phone was exactly what they charged.

Other than not cleaning/letting me clean the lint hose I have no complaints, but I don't know if I would ever call them again. They both knew what I expected and didn't say anything to the contrary; he just didn't do it. I had the feeling he was trying to set up an expensive job for someone else rather than helping me maintain my machine as cheaply and safely as possible.

They were excellent and did a very good job. They cleaned up after themselves and they were nice, friendly people. I will use them again in the future.

The Repair was fast, after describing the problem he seemed to know just what the problem was. Went to his truck for the part & in 20 minutes I was back in business!

He is very meticulous, good, and knowledgeable. I was very satisfied with the quality of my work. He knows a lot about appliances.

I called to inquire regarding the fee structure. Carole, who is Paul's wife (It's a family business) was very knowlegeable and asked some questions regarding the problem, then said it was probably the ignitor or a fuse, both of which were inexpensive items. She said her husband would be able to come out the next day in the afternoon. She explained that there was a 65 dollar service call fee which included the first half hour of labor, which she said would probably be enought time to do the repair. Paul showed up just after noon the following day and performed the job as described above.