THE FLOOR DEPOT

Because Floor Depot does no advertising, they're easy to miss. But I was so glad that I found them! I had visited several big box stores, and couldn't find anything I liked. ( It seems that oak is very trendy now, but I really wanted a maple look for my house.) Unlike a place like Home Depot which only displays the most current styles, Floor Depot displays the whole product line. I was able to find the maple color I wanted in everything from engineered hardwood to vinyl. The salesperson (also the owner) spoke with me at length about the pros and cons of the various kinds of flooring. Because of his advice, I actually spent less money than I had intended. A big plus is that the store lets you take home very large samples (I took home four.) Actually placing the samples in my house gave me a really good idea of what my rooms would look like when the work was completed. The prices were fair, and I happy to talk to a very knowledgeable person who was able to save me a lot of money on my purchase. The owner also recommended an installer who was excellent. If you're looking for flooring, put this place at the top of your list.

We used Travis and his team a few years ago when we put down laminate flooring. We were extremely pleased with the entire process and results, so naturally, when we bought our new home, we wanted to use them again. When it came to picking out the vinyl and carpet, Travis and Nicole were super helpful and extremely patient (trust me, I went through a LOT of samples!). Their pricing can't be beat and everything was ordered and delivered in time for installation. They referred us to John Sullivan to install the flooring and he and his partner Tyson did an amazing job and seriously could not be nicer guys. I'm in LOVE with my new floors! They were on time and respectful of our home and time. Travisreferred us to Jon Rumniz for carpet installation and we were pleased with him and his team as well! They worked quickly and efficiently. Finding dependable guys is so hard these days, so we were extra appreciative at how smoothly and pleasant the entire process went. We can not recommend these guys enough!! Thank you!

Floor Depot made the selection process very easy. They have a huge variety. You are able to take home samples. The samples are large enough so you can get a good picture of how the flooring will look in your home. I shopped around and their prices could not be beat. The quality they have available is much higher than the big box stores. I will use them again for our next project.

I thought they had good quality carpets. They got it to me quickly and got it installed before Christmas like I wanted last year.

They were really helpful even though they could not do the repair work themselves.

The selection process with Floor Depot was great. There was a delay in the order placement and delivery of our tile, but after that was resolved the installation was completed on-time and to our complete satisfaction. After two years, our tile is still looking as new as when it was installed.

Found the prices were less than anyone else I checked with. They let me take a wide variety of samples. Most places do not allow this unless you get the product from them. Its always better to see them in your house without any pressure.

Good

He gave us a great price. Travis advised us on what to steer away from and what to go with. He provided the product in a timely manner and I would go back to him again in the future. Travis did a great job and performed above and beyond what we anticipated.

This is the second time we have gone to the Floor Depot for flooring. They also supplied hickory hardwoods. Anyone who has shopped for carpeting, hardwoods or tile will appreciate the fact that their people know how to cut through all the hype and get to what is important. No smoke and mirrors. Samples are readily available for loan so you don't have to make the decision in the store and there's no pressure to buy a specific brand or to buy anything. I have complete trust in the information we were given about the selections we made. After the carpet was installed we were delighted with our choice. We were referred to the Floor Depot by Sullivan Hardwood Flooring, the company that did the hardwood and carpet installation. We could have gone to a big box store but by selecting Sullivan we knew in advance who would be installing our flooring and get our products from a local business. I feel that this is an important consideration since we have had more than one bad experience by buying from a big box and then being stuck with a bad install. You can't go back to the contractor…you have to call the big box store and wait for someone to respond when your problem gets to the top of their list. We made the right choice this time.

The Floor Depot has a great selection of flooring! I purchased wood laminate flooring for my great room and couldn't be happier. Reese was very helpful in guiding me in the right direction.

They were good to work with. The owner was easy to deal with and a nice guy.

It went well except we were told to contact a flooring installer, since they do not do installation at Floor Depot. We ask for a reference and they gave us Deon Miller. When we let Travis, the owner, know that Deon Miller from Deon's Installations ( who they recommended as an installer) had walked off our job with ridiculous complaints about us and our home, Travis sided with Deon Miller saying he'd never received a complaint about him. I pointed out that that doesn't mean there aren't any maybe people just didn't let him know like I did. I didn't want anyone else to go through what we did. Good prices and services but do not use Deon Miller as an installer. ( He's not on Angie's List anyway! We should have known better to use someone on Angie's List!) Note that we were originally sent to Floor Depot by highly rated (on Angie's List) installer, John Sullivan, to choose our flooring. Later John found out we live in a manufactured home and apologized saying he doesn't install in manufactured homes. He also gave us Deon Miller's name and later apologized when I let him know what Deon did saying he had no idea he'd do that.

We decided to replace our 25 year old carpeting and replace it with hardwood flooring. We went to all the major flooring companies in the Ahwatukee/Tempe/Mesa/Chandler area. We received a wealth of information from these retailers, but much of the information seemed to be contradictory. It simply seemed as though sales personnel were telling us either what we wanted to hear or what they believed would garner them a sale. After several months of research and visiting local showrooms, I was talking to a friend regarding my experience when she said she has a friend that recently had hardwood installed in her home and would get me information on her friend's purchase and installation. It happened that this person purchased her floor from The Floor Depot and highly recommended that I call them to discuss my flooring needs. By this time in the process, I had a general idea of the hardwood I wanted. I talked to Travis and immediately felt he wasn't trying to sell me something, but actually wanted to make sure I chose the product that met my requirements and I would be happy with. Travis explained the pros and cons of the various species of wood I was interested in, and how they would perform in our dry desert environment. He also gave his opinion of the various hardwood companies. Once I decided on the exact hardwood floor I wanted, The Floor Depot's pricing was better than anywhere else. Travis actually gave me his price and suggested that I look around and see if I could find a better price, which I couldn't. My Armstrong hardwood flooring was not available in one lot in the quantity I needed, so Travis worked directly with the manufacturer to get my hardwood. His estimated delivery date was very accurate and his recommended installer was awesome.

This was overall a very positive experience.

This was a great experience all the way around

I purchased ceramic tile through The Floor Depot however used an independent installer. The salesperson, Kristy Peterson, was wonderful to work with however she no longer works for them.

Travis at Floor Depot worked great low prices on both carpet and Laminate for us. The estimate he gave us was exactly what we paid at the end. He set us up with his contractors, one to install carpet, the other to install laminate. They both were extremely easy to work with and professional. We received precall the day before to confirm, they showed up on time, they worked quick yet throughly, paying attention to detail, they cleaned up after themselves. I have nothing negative to say about out experience with Floor Depot. I would highly recommend this company if you are looking to put new flooring in. We just went back this last Saturday to order carpet for our rental home.

I spent about $1800 on that service. They did a good job on that work. The clean up and everything was fine and I had no problems with them.

Well

We interacted directly with the owner Travis, and would highly recommend the service he provides. Very knowledgable and prompt to answer questions both by phone and/or email. He personally delivered the flooring to us from the warehouse, and even called a couple weeks after the delivery to see how our new floors were treating us. Had lots of helpful advice, and referred us to a couple other mom-and-pop installers who we ended up hiring to help us finish our floor install.

The price shown includes molding as well. I let Travis know that I needed to work within a budget. He knocked some off of the price to make it workable for me. He was very professional and knowledgable about his products. When I was ready to order, he ordered everything right away and I believe it was available the next day.