Sav-on Home Improvement

Edit: After seeing my review, SavOn sent a team to come back and fix all of the issues. The window has been sealed, the trim has been properly attached, and the areas have been repainted. We are now 100% happy with the results. We needed some pieces of siding repaired or replaced. After reviewing several bids, we went with Sav On. They came by a few days later on 8/25 and tore out the old siding and wood, leaving the remnants next to the side of the house. After they took it down, they went around to try to find it at a local retailer. It had to be special ordered. On 8/31, they were back they were back to install the siding. They only did the section by our bathroom window and were here for a max of 2 hours. Siding around and under the guest bathroom window was removed and replaced on 9/1. We could hear the nail gun going off and were glad that the plastic would be removed. A light bulb in bathroom was broken due to vibrations from the nail gun. When I heard the glass break, I ran upstairs and the guy installing was surprised to see me. The window had been removed for some reason that I still don't understand. He didn't think anyone was home, but he did apologize for the lightbulb. When it was quiet for an extended period, I went back upstairs to see if the window had been replaced. That is when I noticed that it was set incorrectly, very off center, and one of the glass panels was cracked. The window sill was extremely dirty and there was chipped paint everywhere. There was also a nail protruding from the top of the window. I sent an email to Ivan telling him this was completely unacceptable. On 9/2, a crew showed up to do the texturing, I told them not to do anything before Ivan came to see the damage. He showed up a few minutes later to inspect and said they would take care of it. A guy from their fix-it crew called me the following day to schedule a time to come take a look at what they needed to do to make it better. They showed up on 9/4 to reset the window, remove the nail, seal, and paint the sill. Taylor called to say someone would be over on Friday 9/11 to do an estimate for the glass. That guy came and went in just a few minutes, which was nice, but we were still in limbo about what was next. Taylor called me on 9/15 saying that the glass would be replaced on the 16th. The tech came and went pretty quickly and we had a fresh panel of glass. I got up the following Saturday, 9/19, and heard commotion outside the bathroom window. A team had stopped by to do the texturing. We are now a month and a day out from when the estimate was signed. 9/21, Ivan called asking if we had any paint that matched. We had told him twice already that we did not have any. They came by, got a sample from the removed pieces, and were back later that day to paint. 9/22, we received a notice from our HOA regarding construction garbage next to our house. I sent yet another email to Ivan asking that they please remove it all. He returned with another guy 9/23 to remove all the junk and do some touch up painting. When they thought they were done, Ivan said to me, It looks pretty good, does it not?* I asked him about all the staples from the plastic sheeting that were still in the accent wood. He looked to the guy standing next to him and asked why there were so many. Anyway, they said they would remove them. I also pointed out all the visible holes from where the nails were put in, he said they would take care of those. They only took care of the ones that can be seen from the front of the house. The staples were removed and we can not really see where they were, holes are still visible on the left and right sides of accent wood, and on the framing by the roof where they replaced the vertical pieces. Paint is streaking and wood is not flush to the house. Buyer Beware.

SavOn was able to do the testing very rapidly. The lab results were in quickly, but I had to call them to get the results, I also had to call them and tell them I needed to pay them.

They were able to speak to me in a way that made sense. The work they did is beautiful.

I was very satisfied with the promptness of a response to my inquiry by Ivan. Since I called in the evening, Jesse called in the a.m. and was at my house about an hour later. Samantha, a trainee, came along with Jesse. They were very knowledgeable and really helpful in solving my problem with air quality in my home. Took tests. Great Job!

Ivan is very pleasant and professional. I explained our situation and he was 'Johnny-on-the- spot' and he was able to meet almost immediately. I highly recommend Ivan Money!

Ivan was on time, explained the process and what he was seeing, erformed the test and got the results back to us quickly! What more can you want? Great company.

Ivan was very professional and knowledgeable. He tested a house we were looking at purchasing. Although I would prefer Ivan to clear the mold issue, the seller decided to use another company.

Sav-on responded immediately. Within 2 hours Ivan was at my house and tested for mold. It was sent to a lab as soon as possible. We had the results a couple days later. Ivan was very thorough when doing the test and also when to expect the results. He has followed up after receiving the results. I would highly recommend Ivan

Ivan called me immediately. Now, due to the fact that I am the renter and not the homeowner. Once I got a call back from him, I gave my landlord the information and they decided to hire him and his company. They did an amazing job getting everything done. He communicated with me all along making sure I was informed about the entire process. When I do own my own home, if I ever need this type of service again, I will be calling Ivan and his crew. Thank you again, Ivan.

The company told me it would be four days to repair and it took eleven days that I had to rent a motel for my tenants. Then the HVAC sub contractor that Sav-on sent did a very poor job and I had to call out another contractor to fix the mess. They refused to return the money paid by the insurance for carpet that was never purchased and labor. The owner attempted to intimidate and bully both myself and my tenants.

I would call them again. They were very professional. Got the work done fast and cleaned up everything. They will be my go to in the future.

Ivan was very friendly, reactive & professional. They educated me on mold as it pertains to my house and to my health, and my dogs health. I would highly recommend them.

Did more then was asked and were fast. Highly recommend.

Andy was very professional and answered all my questions...

Ivan was very helpful and honest. He quickly and professionally inspected my closet and determined that I donâ t have any mold issues. He made some recommendation regarding musky smell of closet and left without charging me any money. I would defiantly recommend working with them.

They were professional, helpful and answered all my questions

Great customer service and thorough inspection.

Be prepared to wait.

I though he was pretty awesome to take it on no questions on. He was Johnny on the spot. He wasn't about the money he was about the mold!

The man who called me was able to help me just by having me text him some pictures of the area that I suspect might have some mold. After looking at the photos he told me the problem could be fixed easily with an over the counter cleaner from Home Depot. Very helpful and honest.

Very efficient and prompt. They found a mold problem and did the work to address it. I am still waiting for them to come back to retest the air this week to see if my problem is gone.

The workmen arrived on time, worked efficiently, and were very pleasant. The job involved repairing portions of the drywall ceiling on the patio. part of it had fallen down. They replaced the fallen piece and some others that had water damage. They also went about putting screws in the rest of it because nails don't hold up the dry wall ceiling. On the second day they will paint. the ceiling and touch up parts of the wall. I feel very satisfied with the work done by Save-on.