SAN TAN LANDSCAPE MANAGEMENT

The crew was unprofessional leaving soda cans behind on our patio and dirt and fertilizer on our driveway. We knew the yard sloped towards the house, but Bill thought he could create the correct drainage without removing dirt. The area off of the patio always floods and our dogs track muddy prints into the house. Two days into the project, Bill called suggesting we raise the patio for the proper drainage when really, he just tried to short cut it when the true solution was to remove dirt. (We had already had other bids up to $1,800 for this service by companies who used actual survey equipment, unlike Bill who just "eyeballed it". One of the first signs that we should have known better...) Our irrigation system was not set up as we had agreed only using 5 of the 8 zones available and his son never came back to show us how to use the clock as promised. When asked about this Bill said it was good practice for us to "figure it out ourselves" and we would learn it better that way. After repeated attempts to contact the company to come back and check on areas in the sod which was dying out, his son finally stopped by. Rather than calling and discussing his findings with us, he fertized the yard and raised one sprinkler head. We were very upset that he had just gone and fertized the yard without consulting us as we had 2 dogs and a toddler running around out there before he notified us of what he had done. They did not follow up with their project to have a fully satisfied client. A year later, our "summer grass" is not coming up in 40% of the yard due to a bad irrigation setup. The area around the patio still floods and is a mud pit as the grass does not grow there. We can see the paint on the wall in the wall flower beds (which was suggested for water seepage) as his crew haphazardly applied it and painted vertical strokes above the soil line. We had even added on to our original project to plant shrubs on our west wall, but they never followed up on it. They were just overall terrible - finally returned calls/emails after 6 attempts, did not address our issues that we warned them of, and bad/no follow up. We aren't sure what to do to remedy the problems - pay thousands to another company to fix it, live with it and get upset every time we go in the yard, or try to fix it ourselves. None of the solutions makes me very happy.

THEY WERE NOT DOING ALL THE WORK THAT WAS IN OUR AGREED CONTRACT. WHEN I BROUGHT THIS TO HIS ATTENTION HE SAID MY SON SAID IT WAS DONE CORRECTLY. HE FINALLY SAID; "WE CANT PLEASE YOU AND THERE IS NO SENSE IN US WORKING FOR YOU ANY MORE". I FEEL HE WAS IMPOSSIBLE TO WORK WITH AND HE DID NOT RESPECT WOMEN.