WE EXPERIENCED MUCH TOO MANY PROBLEMS ASSOCIATED WITH THE QUALITY CONTROL OF THE FABRICATION, THE INSTALLATION OF THE COUNTERTOPS AND SINK, AND RECONNECTION OF THE PLUMBING. THE FABRICATION PROCESS WAS FLAWED BY THE LACK OF UNIFORMITY ALONG THE BEVELED COUNTERTOP EDGES. THE COUNTERTOP INSTALLATIONS WERE SLOPPY AND REQUIRED SEVERAL ADJUSTMENTS. THE PERSON R&L STONEWORKS HIRED TO DO THE PLUMBING WAS UNQUALIFIED AS A PLUMBER AND VERY UNPROFESSIONAL. ONLY AFTER MANY COMPLAINTS WERE MADE TO R&L (OVER A 30-DAY PERIOD,) DID THEY FINALLY HIRE A LICENSED PLUMBER TO CORRECT THE PLUMBING PROBLEMS. NOT LONG AFTERWARDS, THE KITCHEN SINK TOTALLY COLLAPSED ONTO THE PLUMBING BELOW; THE REASON BEING THE SINK HAD BEEN IMPROPERLY INSTALLED BY R&L STONEWORKS, WITHOUT THE NECESSARY BRACING BENEATH THE COUNTERTOP. TO ADD INSULT TO INJURY, R&L PART OWNER, VINCE LUSANIA, THOUGHT THE INCIDENT WAS VERY FUNNY. NEEDLESS TO SAY, I WOULD NOT RECOMMEND R&L STONEWORKS TO ANYONE.
Description of Work: REMOVED OUR OLD KITCHEN COUNTERTOPS AND SINK. DISCONNECTED THE KITCHEN PLUMBING. FABRICATED AND INSTALLED NEW GRANITE COUNTERTOPS AND SINK IN OUR KITCHEN. RECONNECTED THE KITCHEN PLUMBING.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$5,200
10/2005
5.0
countertops, marble & granite
+ 0 more
THIS COMPANY WAS A PLEASURE TO WORK WITH. THEY ASSISTED UP WITH CHOOSING OUR GRANITE SLAB AND TOOK TIME TO MEASURE AND MAKE SURE IT WAS GOING TO BE PERFECT IN OUR HOME. THEY OFFERED SUPERIOR WORKMANSHIP AND WERE EXTREMELY PLEASANT TO WORK WITH.
Description of Work: THEY REMOVED MY EXISTING COUNTER TOPS AND REPLACED THEM WITH GRANITE. WE HANDPICKED OUR SLAB WITH THEIR ASSISTANCE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
LACIE W.
10/2004
5.0
countertops
+ -1 more
THEY DID A GREAT JOB INSTALLING THE GRANITE COUNTERTOPS IN MY KITCHEN. THEY WERE VERY NICE AND ANSWERED ALL MY QUESTIONS REGARDING THE NEW COUNTERTOPS. THEY DID A GREAT JOB CLEANING UP AFTER THEMSELVES. I WOULD RECOMMEND THEM TO ANYONE HAVING GRANITE COUNTERTOPS PUT IN.
Description of Work: THEY INSTALLED GRANITE COUNTERTOPS IN MY KITCHEN. THEY DID A WONDERFUL JOB.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
JOSEPH A.
08/2004
5.0
countertops
+ -1 more
THIS WAS A FIRST CLASS JOB. THESE PEOPLE REALLY KNOW WHAT THEY ARE DOING. THE COUNTERTOPS ARE BEAUTIFUL!
Description of Work: REPLACED KITCHEN COUNTERTOPS WITH BLUE SAPPHIRE CAESARSTONE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Marble and Granite,
Stone and Gravel
FAQ
R & L STONEWORKS is currently rated 4 overall out of 5.
No, R & L STONEWORKS does not offer free project estimates.
No, R & L STONEWORKS does not offer eco-friendly accreditations.
No, R & L STONEWORKS does not offer a senior discount.
No, R & L STONEWORKS does not offer emergency services.
No, R & L STONEWORKS does not offer warranties.
R & L STONEWORKS offers the following services: COUNTERTOPS