Big con artists in scheduling appointment Ron, at office, makes first appointment. They do not turn up in window and on day provided; when I call he says it was for next day which was not true (one of us missed work, waiting in 4 hr window). Next day the tech comes and does things on AC and says it is fixed and takes the money. Later that day we find AC is still blowing hot. We call them back and schedule appointment. On appointment day and mid way in window, Ron calls and says tech had personal emergency and cannot come that day (again I miss work waiting for tech). He schedules for next day. Next day, during appointment window Ron calls and says cannot make that morning and can only make midday (meanwhile we did not go to work waiting) and there is nothing else he can do. Do not believe in what this company says
Description of Work: was supposed to come and diagnose the problem in AC and fix it
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$75
Martin L.
04/2015
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
David S.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
As a property manager we have been using East Valley for 7+ years and they alwys strive to do great, they are affordale and dependable you will be happy if you give them a chance, We use other AC companies as well since ac's go out in bunches and East valley stands above the rest.
Description of Work: replaced blower motor and other parts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Gayle B.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: This company responded promptly when I received notice that the air conditioner in a rental unit that I own was not working. And, unlike Sears, they didn't require me to be on site; since I live out of state this was critical. And, their quote was the lowest. Great service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Chase A.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
My husband called this company after we had received a quote of $790.72 from another company. EVR was able to get it done the same day and for only $313.00! They were prompt and professional. They were honest and straight-shooters. We inquired if we should replace the entire motor as the other company had recommended and they quickly said no, declining a chance to make more money. We will definitely use them again!
Description of Work: Repair blower wheel on AC air handler in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$313
James K.
12/2011
4.0
heating & air conditioning/hvac
 + -1 more
Estimate only
Description of Work: I did not select this company because their price was over $1000 more than the company I did choose. However, the representative was prompt and professional, and the estimate provided was clear and complete.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
j M.
07/2011
5.0
heating & air conditioning/hvac
 + -1 more
Excellent.
Description of Work: I've used this company since 2005 for yearly maintenance and repairs. I had them replace a compressor in 2007, it was a Friday before a long July 4 weekend and they came through for me. Also had them add an extra duct to my master bedroom, southwest corner of house, used to be hottest room in house now it's the coolest. The guys are very friendly, prompt and professional. I would recommend highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John P.
02/2011
4.0
heating & air conditioning/hvac
 + -1 more
I have been very happy with them. I think they have been saving me money because I have been working with them on this old unit quite a bit. I think they are honest and straightforward, and I have no complaints. I don't get bids because East Valley is so good, but I think their price is fine.
Description of Work: East Valley Refrigeration just fixed my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Steve B.
02/2011
5.0
heating & air conditioning/hvac
 + -1 more
The company installed a whole new HVAC system when I renovated my house recently. They were recommended by my general contractor. They were very price competitive and did an exceptional job. Because of that I called them when the heating in my second home, occupied by my parents, stopped working. After having another company tell us that the only solution was to replace the entire system, Mark came over and figured out that issues with the electrical connection were the only real problem. Although the system is about 15 years old, he saw no need to replace the system until one of the major components malfunctioned.
Description of Work: Examined all elements of HVAC system to diagnose why heating was not working properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Helene G.
08/2009
5.0
heating & air conditioning/hvac
 + -1 more
They were very good. I called them one night and left a message because my air conditioner wasn't working. They got back with me at 6:30 the following morning. They were here by 8:30 and got the part and repaired it the same day with factory parts. I would definitely use them again. I took all my other cards for different service providers out.
Description of Work: I used East Valley Refrigeration for air conditioning repair three weeks ago. My air conditioner had broken and they replaced the pan which had rusted out and wasn't draining.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
East Valley Refrigeration is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 1:00 PM
Monday: 6:30 AM - 5:00 PM
Tuesday: 6:30 AM - 5:00 PM
Wednesday: 6:30 AM - 5:00 PM
Thursday: 6:30 AM - 5:00 PM
Friday: 6:30 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
East Valley Refrigeration accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, East Valley Refrigeration does not offer free project estimates.
Yes, East Valley Refrigeration offers eco-friendly accreditations.
No, East Valley Refrigeration does not offer a senior discount.
No, East Valley Refrigeration does not offer emergency services.
Yes, East Valley Refrigeration offers warranties.
East Valley Refrigeration offers the following services: Heating & a/c sales, service & installation.