Since 1988, Data Doctors has focused on providing comprehensive Windows computer repair and Mac computer repair services without all the "geek speak". Our convenient neighborhood locations are staffed with Certified Computer Repair Technicians that will provide you with a FREE Computer Checkup, while you wait, or get to the root of the problem with our $59 PC Physical!
Business highlights
37 years of trusted experience
Services we offer
PC/Mac repair. Upgrades, New Desktops/Laptops, Wireless or Wired Networking, Virus/Spyware/Malware removal, Data Transfers, Data Recovery, Troubleshooting and General Repair Experts.
Perfectly!!! I originally took my laptop there because of a lot of problems plaguing my laptop, and they got it to run like a charm - it's like I have a new laptop! I also signed up for their service plan, so every quarter I take it in for maintenance which is a real comfort. Everyone at that location (Ray & Rural) is great to work with, and they really do deliver quality service! Everyone is professional and knowledgeable. I call them my "Knights in Shining Armor" :-) I have absolutely no hesitation to recommend them to anyone - you won't be disappointed. We're all so attached to our computers nowadays, and we need them to be there when we need them. It's good to know that Data Doctors can make that happen.
Description of Work: QUARTERLY MAINTENCE (PER SERVICE PLAN)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine L.
07/2020
5.0
computer repair
 + -1 more
Fast and efficient. We subscribe to their service and pay $24.95/month. This enables us several clean ups each year. The staff is most helpful and our computer was ready in a very short time.
Description of Work: Clean up my computer
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara W.
03/2020
5.0
computer repair
 + -1 more
Vert well.
Description of Work: Quarterly maintenance / clean up along with other features added to my program.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zona M.
12/2013
1.0
computer repair
 + -1 more
THIS PLACE IS OVERPRICED AND PROVIDES VERY POOR SERVICE!!! I have 2 experiences at Data Doctors, and BOTH of them are poor: 1) My hard drive on my HP froze up. Took my pc initially to another vendor who diagnosed it FOR FREE. They told me the fee would be about $1K to fix it, but said they could retrieve all my data. Since my employer was going to pay for it, I decided to take it to Data Doctors because of the reviews I had seen, and since they have so many locations around town. When I took my pc in, it was a $100 NON-REFUNDABLE fee just to look at it, and they had my pc for several days before telling me they thought they could retrieve my data for about the same price ($10 higher than the other vendor). Since the $100 was non-refundable (and would apply towards the cost to fix) I decided to go with Data Doctors - BIG MISTAKE. Data Doctors told me it would take 2 weeks to get my pc fixed - it took nearly a month and most of the updates I received were at my urging on wanting to know what the status of my case was? Once the month came and went they told me they could NOT fix my pc. I told them how dissatisfied I was with their service and they refunded me the $100, which was rightful due to all the time they had my pc and my status-finding efforts. That was the one good thing I could say, until today when I saw they had an offer on Google: Free Computer Checkup when you bring your computer in! Expires: Oct 24, 2014 This offer was never stated to me, and I brought my pc in before the expiration date! 2) I purchased a new pc (Sony Vaio) and inserted an adapter which I thought would fit okay (it fit into the above HP) but turned out it didn't. Again went to Data Doctors to get help removing it. The counter rep there was not helpful at all - he wouldn't even touch it - said I would need to leave it there for a $100 minimum fee and said they would TRY not to damage my pc. I was quite disgusted and I left. I realized at that point that Data Doctors is not there to help, they are in this business to MAKE MONEY, and they don't care about the customer (at least not this one). After I left Data Doctors I did a Google maps search and found another vendor close by - WHAT A GREAT SURPRISE! I walked in with my Vaio and within 15 minutes the owner had removed the adapter from my pc with very little effort and NO CHARGE. I will never go to Data Doctors again. The other vendor gave me his best effort and set me on the road again, and I very much appreciated his time and his appreciation of my time in stopping by. Whereas Data Doctors never thanked me, they only wanted my money, and certainly not my respect or my loyalty.
Description of Work: Brought my pc in for repair of frozen hard drive and wanted to have data extracted from hard drive.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
JEFFREY S.
11/2010
2.0
computer repair
 + -1 more
They did repair competently. The problem is that the local shop sends laptops to a central sevice and then is uninvolved with the service and refuses to find take any responsibility for delays or communication. The make the customer responsible for communicating with the central office. The central office makes commitments and then does not meet them. When called on it they respond that it is just the way they operate. 2nd problem is the lenght of time to get it done. It is 2010 and Laptops are now more common than desktops. They claim that the problem is that the part needed to come from somewhere else and that the shipping was slow. The end result was that we did not have the laptop for 3 weeks. Nothing takes three weeks in computor repair today. I have used them several times before with no complaints. Their attitude has changed and is no longer customer focused. We will not be able to use them again.
Description of Work: Relaced defective fan and insulation in Dell Laptop
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
TOM M.
08/2004
5.0
computer repair
 + -1 more
I WAS PRETTY IMPRESSED THAT THEY SPENT A FEW DAYS WORKING ON MY COMPUTER. IN THE END THEY WEREN'T ABLE TO DO THE JOB. HOWEVER, THEY TOLD ME WHO COULD & DIDN'T EVEN CHARGE ME. THAT'S GOOD BUSINESS
Description of Work: I HAD AN OLD UNIX BASED PC THAT WAS USED TO RUN MY BUSINESS. THE MOTHERBOARD BURNED UP & I NEEDED THE DATA FROM THE HARD DRIVE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
Data Doctors of Chandler is currently rated 3.4 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Data Doctors of Chandler accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Data Doctors of Chandler does not offer free project estimates.
Yes, Data Doctors of Chandler offers eco-friendly accreditations.
No, Data Doctors of Chandler does not offer a senior discount.
No, Data Doctors of Chandler does not offer emergency services.
No, Data Doctors of Chandler does not offer warranties.
Data Doctors of Chandler offers the following services: PC/Mac repair. Upgrades, New Desktops/Laptops, Wireless or Wired Networking, Virus/Spyware/Malware removal, Data Transfers, Data Recovery, Troubleshooting and General Repair Experts.