I had a leak. I had someone else come out 3 different times who could not find the problem area. I called chandler roofing. He listened to me and was able to find and fix the problem.
Description of Work: Roof repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jon N.
01/2012
5.0
roofing
+ -1 more
We noticed one night when it was raining that my husband's side of the bed was wet. It had been slightly raining but we did not realize what really might be wrong. Then in the night when the storm hit, my husband woke up to water dripping in his face from the ceiling cam light opening. We turned other lights on and found the paint around the cam light to be bulging and water dripping continuously. Needless to say, towels and releasing the bulge drained the immediate problem. We checked Angie's list the next day and called two A rated companies. The other company never returned our call. Our phone call from Chandler Roofing was returned that same day and the owner was able to come by later that day. He explained what he thought was the problem and stated what he proposed. He said he would send a proposal right away. The proposal came within days, was what he had stated and since we had no other contacts we signed it and returned it. His crew called about a week later after things had dried out, showed up the same day during the time framework that they gave me and rang the doorbell. They were given access to the back yard as well as the front and within less than an hour, the work was completed. We have had rain since then with no problems. We could not have asked for better service, professionalism and quality for a reasonable price. Outstanding company.
Description of Work: The owner showed up as schedule, bid the work and gave us a time framework that he could come based on things drying out and the rain storms ending. The crew showed up after a phone call was made to tell me that they would be coming that day. They rang the doorbell and announced that they would be working. The accessed the back yard, were on the roof and within a short period of time the work was complete. We had not problems and have had rain since then with not problems. They met every expectation and would use them again without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210.14
MARK & DONNA R.
01/2012
1.0
roofing
+ -1 more
I left a message and they never called back.
Description of Work: I called to get information.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jen A.
09/2011
5.0
roofing
+ -1 more
Chandler Roofing showed up on time for the estimate and provide the estimate shortly after the appt. Pricing is reasonable for a small job. Work was done on time and was professional. We would use Chandler Roofing again and would recommend their service.
Description of Work: We had some cracked and loose tile that needed to be fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
WES C.
08/2011
5.0
roofing
+ -1 more
Butch came out to estimate the job right on schedule. A day later I received the estimate via email, and sent back my acceptance. The following Monday, again right on schedule, Butch showed up with his crew and accomplished the repairs in short order. This is the second time I've used Chandler Roofing. Both experiences were excellent in terms of cost and service.
Description of Work: Repaired roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Bill K.
07/2011
5.0
roofing
+ -1 more
Sent pictures of roof tile damage and got a quote within hours. Mix up in scheduling and they re- scheduled to come and repair when I was available. Very impressed with the front office and how they managed to work to my schedule. Work was completed on time and at the quotes price. Price could have been better (less), but I paid for excellence and promptness in addition to the professional repair of the broken and cracked roof tiles.
Description of Work: Repair of broken and cracked roof tiles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Rex P.
07/2011
3.0
roofing
+ -1 more
Butch and his office staff are very friendly but I was disappointed with the quality of the work. This was a very small job, maybe 8-12 tiles slipping down the roof leaving gaps in coverage and 2-3 missing tiles that needed to be replaced. The job took three visits to complete. After the first visit I complained that there were still a couple tiles out of place leaving gaps in the roof coverage and there was still a missing tile that had not been replaced. On the second visit they replaced the missing tile with a spare tile I left for them but did not fix the gaps from the tiles that were still out of place. On the third visit I was home and talked with Butch. Butch indicated that the tiles were just placed on the roof and were not fastened down so they would probably slip down again in another 2-3 years. For $500 I was expecting a more permanent solution than just kicking the tiles back into place! To Butch's credit he got some caulking and secured the tiles on the third visit.
Description of Work: Cleaned leaf debris off the roof, replaced missing tiles and fixed tiles slipping down the roof.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$500
KATHERINE D.
06/2011
5.0
roofing
+ -1 more
Everything went great. My roof isn’t leaking anymore. They always on time and very responsive. Great with communicating. I would use them again. They were great about squeezing me into there schedule. I thought there pricing was very reasonable.
Description of Work: They came out and fixed a leak in my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gary S.
06/2011
5.0
roofing
+ -1 more
Chandler Roofing was great to work with. We handled all paperwork through email as well as scheduling. My initial contact with Chandler Roofing was about May 10th, I had a detailed proposal by May 13 and the work was completed by about May 18. I consider this to be very responsive. The missing tile were replaced and match the existing tile very well. This was a mimimum charge proposal, so Tim also had all loose tile in the area secured as part of the service.
Description of Work: We lost some concrete roofing tiles along the lower sloping ridge of our house. The broken tiles were replaced along with tightening up of several others on our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210.14
Debra D.
01/2011
5.0
roofing
+ -1 more
Butch came out to the house and did a good inspection of the roof. He was very honest and staightforward. His price was the best we received. The only reason we didn't go with him was because he couldn't get to the job for a month and we didn't want to wait that long and risk more interior damage.
Description of Work: Estimate on roof repair.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cornelius P.
12/2010
4.0
roofing
+ -1 more
They came by to provide a quote. He was late but he at least notified me. The quote was about $900 more than the insurance provided for the re-roof and about $1000 more then another qualified competitor. I won't be using them since the price is too high.
Description of Work: They came by to provide a quote. He was late but he at least notified me. The quote was about $900 more than the insurance provided for the re-roof and about $1000 more then another qualified competitor. When asked if he would paint the plywood being replaced on the patio, he replied "I don't do painting." I won't be using them since the price is too high and they won't paint.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$8,900
KENN W.
07/2010
5.0
roofing
+ -1 more
I called Chandler Roofing and was received by a gal who was happy to schedule a free estimate. After receiving 3 other repair estimates I decided I would have Chandler Roofing generate one for me. I appreciated receiving the information via email where I can read all the clearly defined details. When I needed a bit more clarification on my estimate I was emailed a revised version within a day. I was called about a week later with the crew ready to make my 3 hour repair- they arrived on time, performed the work flawlessly and even helped out a neighbor who had some of his roof tiles a bit loose. Thanks a bunch Chandler Roofing!!
Description of Work: Chandler Roofing replaced a dozen roof tiles and about 6 feet of eve after a very large cactus fell on my house in the winter of 2009. The 3 person team was successful in removing tiles from an unseen area of my roof and installing them where I needed the repairs. They then replaced the unseen area with close colored tiles...a very professional job...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
dan A.
05/2010
1.0
roofing
+ -1 more
Terrible they would lie to me each time I called and say they were going to do something and never came. They might sound sincere on the phone but they must of thrown my info away as soon as they hung up because I never received an estimate.
Description of Work: They never showed up for an estimate. They told me three weeks I called back they said oh we forgot we will do it today or tomorrow. I called them four different times and each time they told me a story. He is going to do it today. He was there yesterday and I am waiting for him to call me back and give me the information. Oh I forgot to put it on his list today. It was frustrating because I need to get the work done but they never came. I would not hire this company to do anything.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Chandler Roofing Inc
I'm very sorry that this situation happened. At the time of the phone call, we were 3 weeks out for a scheduled appointment time. They did not want to wait the 3 weeks. I told them we could "try" and squeeze them in against my better judgement for this exact reason. After about 2 weeks I received a call wanting to know when we could get to them. Again I said we would try but we have people who have been waiting for their estimate who scheduled an appointment. There were two days that Butch was going to try to get to them after his appointments but they ran long and he wasn't able to. She called on a Friday and I said he would definately be out there and we did feel bad about not being able to get there earlier but had they made an appointment we would have been out there two days prior because that was the origional date I had given for the next available appointment. This negative report was written the next day, Saturday. We indeed we're there on that Friday but no one was home (which was already arranged) I told her Butch would leave a business card in the door so she knew when we had been there, he unfortunately ran out of cards so he did not leave one. The proposal was done and emailed to them on Monday morning before I had even checked the messages from the weekend of which was when I received her very unhappy message. I called and left a message saying we had been out there Friday and the proposal was already emailed to her. We understand their frusteration but we told them we were very busy and would do our best, in this case it was just not good enough. This is why we really do not like "trying" to squeeze estimates in. We schedule appointments and are there promptly as "scheduled"
Richard N.
03/2010
5.0
roofing
+ -1 more
Called for an estimate. They drove by the house and emailed me a quote that was $500 less than a competitors quote. They did the repairs while I was at work and their communication was excellent. I knew before I got home that they had run out of tile and would have to finish the next day. Quality of the work is excellent and I can't tell where the repairs were done - it blends in perfectly. I referred a friend to them a few months later and they were significantly less expensive, super friendly, and did a great job.
Description of Work: Had some storm damage to my tile roof, needed to have about 30 tiles replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Gregg G.
02/2010
5.0
roofing
+ -1 more
I called Chandler Roofing after I discovered a roof leak after the large storms we had in Jan 2010. They told me upfront that there were a lot of calls after the storms and that it would be approx. 2 weeks before they could get inspect my roof. Within 2 weeks they inspected the roof and gave my a very fair estimate and timeframe for repairing the leak and replacing 20 roof tiles. They called and said they could get to my house sooner than planned if that was okay. They showed up and did the work quickly, cleaned up after themselves and billed me exactly what they had estimated. We've yet to have any heavy rain since the repairs were made, so I will update the report if there are any further roof problems, but Chandler Roofing was a pleasure to work with and very reliable.
Description of Work: Chandler Roofing repaired a roof leak and replaced 20 broken tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Gregory L.
02/2010
5.0
roofing
+ -1 more
Contacted us right away, made inspection without a charge then did the work on another day. Quality work and did not over charge.
Description of Work: Patched roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
WES C.
01/2010
5.0
roofing
+ -1 more
Wind storm took some tiles off the roof. Butch, the "stud duck" at Chandler Roofing, came over and gave me an estimate on the same day I called for service. The estimate was accepted, and we scheduled the work, even though I was leaving town for a few weeks. During my absence the work was completed, and I was apprised of the progress by Kindra, the office manager, via email. When I returned I inspected the work and found it to be excellent. Additionally, I found that the workers had left a few matchintg tiles in the event of future problems. A top-notch experience for me. My daughter is currently experiencing a roof-leak problem, and she has Chandler Roofing on the case!
Description of Work: Replaced a number of roof tiles that had been blown off the roof in a recent wind storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
RONALD F.
01/2010
5.0
roofing
+ -1 more
They are excellent. The leak is gone. You don't have to supervise them every minute; they're very reliable. They're good with clean-up.
Description of Work: They repaired a leak over the front porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
JEAN K.
07/2009
5.0
roofing
+ -1 more
It took a while for Butch to come out, however he is worth the wait. It is a small one man operation. He is very honest and he does good work. He backs all of his work with a warranty. We had a storm and one of the repairs started leaking, so I called him up and he came back out no questions asked. He has since found the leak and we have had no problems since.
Description of Work: Chandler Roofing Incorporated came out to repair some leaks in our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
PENNY W.
06/2009
5.0
roofing
+ -1 more
It went very well with friendly and courteous service done punctually. Nice peoplle. Actually returned two months later when a subsequent tile fell from back of house and there was no charge.
Description of Work: Replaceded roof tiles and inspected all of roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210.14
David D.
01/2009
5.0
roofing
+ -1 more
Showed for estimate same day as call. Returned to do work 2 weeks later. Work satisfactory.
Description of Work: Replaced a few missing and broken tiles on roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
karen S.
08/2008
5.0
roofing
+ -1 more
What a professional company! Customer service was impeccable. Absolutely would recommend.
Description of Work: Replaced broken roof tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210.45
Inger J.
08/2008
5.0
roofing
+ -1 more
They were very professional and did everything accordingly: they showed up on time, they were quick with the work and all in all I was very pleased with their service.
Description of Work: They came out to replace a couple of roof tiles, as well as a minor repair.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
TOM F.
06/2008
5.0
roofing
+ -1 more
They were very good. The owner came out and did an estimate. The estimate was right on. They found some tiles that matched mine even though they were out of date.
Description of Work: They came out and replaced some roof tiles. They re-cemented some roof joints. They also repaired a leak in the garage. They tore out some old tiles. They cleaned up everything well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Jean S.
06/2008
4.0
roofing
+ -1 more
Every time it rains, my roof still leaks. I am hoping it rains again in the next couple of weeks before the warranty runs out so he can fix it for free. They have been out several times.
Description of Work: Came out to fix entire roof. The servicer came out multiple times
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$3,000
Response from Chandler Roofing Inc
It is true we were out 4 or 5 times because there was a leak in the same spot. It was very frustrating for us because we do good quality work and could not figure out where the leak was coming from. As it turns out, it was not the roof leaking but was coming in from the wall.
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Service Categories
Roofing,
Skylights,
Chimney Repair,
Gutters,
Concrete Pouring and Repair,
Roof Cleaning,
Homebuilders,
Decks and Porches
FAQ
Chandler Roofing Inc is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Chandler Roofing Inc accepts the following forms of payment: Check,MasterCard,Visa